broadsideblog

An Angel — At The Mall

In behavior, business, cities, Health, men, music, Technology, urban life, women, work on December 12, 2010 at 8:39 pm
the city of angels

Image by marie-ll via Flickr

“I’m scared,” my mother said last night.

She was on the ward phone in the hospital in a faraway city where she has been for the past three weeks, now facing bowel surgery.

There isn’t much very comforting or helpful one can do, from a distance, to soothe fear.

I know she likes to listen to music and asked if she had a radio, as she loves listening to classical music on her terrific set at home. She did not.

I picked a store a random, one of a huge national chain of electronics stores, choosing one in a downtown mall. The manager, Dean, quickly got on the phone to help me try to buy a small radio, but the payment — her in Canada, me in the U.S. — wouldn’t go through online.

“Let me make this my Christmas present to you both. I’ll take it over to her tonight. I’ll pay for it myself. Don’t worry,” he said.

A stranger called at random, his father had been ill and now, he said, he knew what this was like and wanted to help.

And he did it, that night, taking a radio he bought and paid for to a stranger’s mother he had never met. He emailed me to tell me he had put in batteries, showed her how to use it and “left her with a big smile.”

So said his email to me, sent three hours after I’d called him, 30 minutes before closing time on a busy Saturday night.

I couldn’t quite believe it. But he did it and my Mom was thrilled.

I am amazed, stunned, deeply grateful for a stranger with so wide and deep a heart.

There are angels, even at the mall.

  1. Is there anyway to tell his manager about the profound kindness of this employee?

  2. This story made my day. Thanks for sharing

  3. Oh wow, what an amazing and touching story. An angel indeed. He deserves so many heavenly rewards – gosh! Strength to you and your mum at this tough time.
    Sunshine xx

  4. What a beautiful story. Thank you for sharing it.

  5. I am reading this on January 2, 2011. What a wonderful beginning to a new year. This man operated from his heart of gold. What a world we would have if everyone acted this way.

    Thank you for writing about this. And thanks to the manager of that store for making a huge difference to you, your mother and all the other people he has touched in this way. Happy New Year to all!

  6. Thanks for your comments…I was so astonished by his compassion and his willingness to act on it. But I do believe others would have done the same, given the chance. I shared it in the hope it might inspire others to do likewise.

    Happy New Year to you, as well.

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