I’m Caitlin Kelly, a National Magazine Award winner, a writer and speaker whose career includes working as a reporter and feature writer for three daily newspapers. I’ve also produced 100+ freelance stories for The New York Times; here’s one of them, third-most-emailed of that day’s paper.
Please follow me on Twitter at @CaitlinKellyNYC.
My webinars help everyone — at any level — who aims to please demanding readers and editors; details here.
If you’d prefer individual coaching, I’m happy to work with you by phone, email or Skype, with many satisfied clients from Australia, New Zealand, Canada, the U.S. and Europe. Please email me at firstname.lastname@example.org.
Six of my posts have been Freshly Pressed; here’s the most recent, about why we need to say thank you.
I’ve published two books of detailed national reporting on complex issues — gun use, and retail work — and can help you as well; for the first, I interviewed 104 men, women and teens from 29 states.
Broadside grows daily, now with 11,521 followers worldwide. Thanks for stopping by!
Of course, everything written on this site is copyright; links are fine, anything else requires my explicit permission!
My newest book, a memoir, is about working in an upscale suburban mall for The North Face. It’s an honest and highly-detailed look into the nation’s third largest industry. You can read a sample of it here, and buy it here. Of course, it’s also available as an e-book.
It was published in China in July 2013 by these publishers, and was nominated for the 2012 Hillman Prize, given annually to a work of journalism “in the service of the common good.”
The New York Times: “a clear-eyed account”
Entertainment Weekly: “an excellent memoir”
It’s also been featured in Marie-Claire, USA Today, People, Time.com, Fortune.com and Forbes.com, and many others.
“Kelly’s powerful descriptions of retail…highlight so much of what is wrong with our economy” said David Madland, Director of the American Worker Project at the Center for American Progress.
Here’s my essay on the Harvard Business Review blog about the overlooked value of retail associates.
I’ve keynoted and addressed major retail conferences, including Retail Customer Experience, whose audience members included senior executives from Swarovski, Cabela’s, Target and Old Navy. A lively speaker, I’ve got practical, useful tips for retail managers to help them hire, manage and motivate.
Here’s a link to my most recent address, to students and retailers at the University of Minnesota.
Thanks for visiting!