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Are you over — or under-confident?

In behavior, blogging, books, business, culture, domestic life, education, journalism, life, Media, men, news, women, work on April 23, 2013 at 2:58 pm

By Caitlin Kelly

Have you seen the Dove ad everyone is talking about?

David Brooks, a conservative columnist in the liberal New York Times, asks four related questions in today’s column:

My perception in college was that more men were seminar baboons — dominating the discussions whether they had done the reading or not. But now, when I visit college classes, the women seem just as assertive as the men.

But I’m not sure that this classroom assertiveness carries out into the world of work, or today’s family and friendship roles. And I’m not sure we’ve achieved parity when it comes to elemental confidence. When you read diaries of women born a century or centuries ago, you sometimes see
them harboring doubts about their own essential importance, assumptions that they are to play a secondary role on earth, and feelings that their identity is dependent on someone else. How much does that mind-set linger?

….how do you combine the self-critical ability to recognize your limitations with the majestic confidence required to struggle against them? I guess I’m asking how to marry self-criticism and self-assertion, a blend our society is inarticulate about. I guess I’m wondering, as we make this blend, whether most of us need more of the stereotypically female trait of self-doubt or the stereotypically male trait of self-promotion.

I’ve blogged about this issue many times — here, here and here, on why men seem happier to blog more than women.

Brooks is not a stupid man, but, dude seriously?

Women harbor doubts about their own essential importance, single or not, child-free or not, because so much of our value is placed on other people’s firm and fixed beliefs that we are still at our best when:

-- safely neutered/married

– mothers

– silent

– earning less

– far from corporate power (like C-suites and boards of directors)

– absent from political seats of power

– polite, quiet, obedient, quick to defer to male authority

Women’s putative (or real) lack of self-confidence also fuels billion-dollar industries: fashion, cosmetics, plastic surgery, diet foods and methods, many of which focus on our external appearance, not the intelligence, drive, ambition and people skills we also need consistently and in abundance to succeed, certainly in any competitive professional setting.

It's not that hard to say no

It’s not that hard to say no (Photo credit: cheerfulmonk)

I recently saw a perfect example of this difference. I met a man, a bit younger than I, when we were both honored with the task of judging a journalism award. Within minutes of meeting me, he felt the urge to tell me he had earned more than $100,000 in his last magazine job and now had two $8,000 writing assignments at the same time.

Really? I needed to know this?

More like he really felt the need to fan his gleaming little peacock tail before me.

The Pulitzer Prize gold medal award 한국어: 퓰리처상 ...

The Pulitzer Prize gold medal award 한국어: 퓰리처상 공공 보도 부문 상인 금메달 (Photo credit: Wikipedia)

My husband has a Pulitzer prize, a fact I am too happy to tell people, while he (bless him) never mentions it. I have a National Magazine award and two well-reviewed non-fiction books, and hundreds of published articles, to my name. Whatev!

And yet…..and yet…In the United States, modesty is a career-threatening approach. Blowhards like Mr. $$$$$$ above seem to be the ones winning the brass rings.

If I choose to keep my mouth shut about my many accomplishments, it’s a choice of being modest — not a lack of self-confidence!

And women who peacock are often treated as pariahs, by men who find them threatening and women who often loathe them for proudly speaking out when they’re too damn scared to do the same.

I’ve lived this issue since my teens, when I sold a photo of mine to my high school and began writing for national publications at 19, neither of which could have happened without a shitload of self-confidence.

How about you?

How do you balance these two things in your own life?

The basics of freelancing

In behavior, blogging, books, business, education, journalism, Media, work on April 9, 2013 at 12:29 am
English: Traditional freelance writer work system.

English: Traditional freelance writer work system. (Photo credit: Wikipedia)

I get asked this question a lot: How do you make a living full-time freelance?

While this post may answer some of your questions, email me at caitlinvancouver@yahoo.com, hire me at my hourly consultation rate, and you can ask whatever detailed questions you like! Or show me copy, or queries, or whatever you need…

 There are five keystones to a successful freelance career:

1) Get really good at what you do

You might be a writer, artist, musician, hair-stylist. No matter how much you hate your current job, desperate to flee cube-world and commuting, until your skills are sufficient to attract and retain repeat clients in a highly competitive marketplace, you’re not ready for prime time. Do whatever’s necessary to get really good at your skill. If you’re a writer, read smart and helpful how-to books by veteran writers, like this one or this one; attend writers’ conferences, like this one on April 26 and 27th in New York City; take classes, like the online ones offered here.

After your skills are developed and you have multiple clips (samples) to prove it, you’re ready for the next step.

2) Find a network of editors or clients who want your copy

This is a lot of work and requires strategic thinking. If you have a specialty — science, kids, medicine, sports, business, food — it’s easier to target specific markets. Be prepared to be ignored, a lot. Your job, like any salesman, is to pre-qualify your leads; i.e. do they pay enough? Is their contract workable? Are they a PITA to work with? Do your re-con before you pitch to avoid disappointment at best, heartbreak and financial nightmares at worst.

 3) Produce great stuff so they want more

Seems pretty obvious. If your work is stellar, (100 percent accurate, properly-sourced, attributed, clean, well-written, intelligently-structured), your odds of repeat business increase. Always under-promise and over-deliver. Never even consider missing a deadline. As you gain confidence and skill, take on some assignments whose scope or prestige or pay rate scare you a little. Don’t risk disappointing your client, but you have to grow!

English: Bird's eye panorama of Manhattan & Ne...

English: Bird’s eye panorama of Manhattan & New York City in 1873. There’s plenty of clients down there! (Photo credit: Wikipedia)

4) Get to know other writers (or fellow freelancers in your field)

If you’ve done steps 1-3, your name and reputation will begin to precede you, locally, regionally or even nationally. Join as many industry groups as possible, like this one, and this one, for writers, and sign up for as many volunteer positions as possible. Then show up with goods ideas and follow through; too many “volunteers” like to add a nice line to their resume — and don’t do jack.

This way people will get to know you personally, not just as some random photo on a website. I’ve learned far more about who’s really worth knowing through my many years serving on boards of writers’ groups than any conference or quick coffee with someone.

If you’re fortunate, some of your competitors will eventually decide to share some of their own contacts; we all occasionally get overwhelmed with too much work and not enough time, or fall ill, have family emergencies or take vacations and need to refer clients to someone we know will do a kick-ass job on our behalf.

The smartest freelancers who reach out to me for help, advice or a contact include several offers of their own contacts in that initial email. Of course I write them back right away. Who wouldn’t? Just because you need a lot of help doesn’t obligate anyone to give it to you!

The fourth step, referrals to good clients, only comes after people know you are consistently ethical, smart, reliable and generous. That means plenty of number three. People talk; make sure what they have to say about you is what you’re hoping for.

5) Repeat

The job of marketing never, ever stops. Your clients’ needs change all the time as gatekeepers and decision-makers get hired, fired, promoted or demoted. Their budgets may bloom, or wither or disappear altogether. Be sure to make nice to some smart, ambitious young ‘uns, even if they’re your kids’ age. They’re probably the ones signing the checks, if not now, in a few years.

Don’t believe me?

Here’s best-selling business guru/author Seth Godin, from his daily blog:

Brand, Permission and Expertise…

In just three words, there’s the huge chasm between the trusted, experienced freelancer, the one you’re happy to hear from when she has a new idea, and the newbie or the short-term maximizer. Those guys have to start from scratch, each and every time.

Think about the individual, the entrepreneur or the small organization that has built up trust with a given market, that has permission to talk to that market and that has the expertise to execute on what it promises… Once you have those three, you call the shots. If, on the other hand, you’re merely a hard-working employee, doing what you’re told, you’re never going to get what your effort ought to produce.

Rejection to a writer is like blood to a surgeon

In behavior, blogging, books, business, culture, education, journalism, life, Media, work on April 5, 2013 at 12:28 am

It’s a normal, if messy, part of every working day. Every single person who hopes to earn a living as a writer needs to memorize it.

Courage is a muscle: use it or lose it.

If you never show/try to sell your work, how can you determine its wider appeal?

Yes, you will almost certainly be rejected. Possibly many times. Assume so!

Surely by now you’ve all heard how many times billionaire author J.K. Rowling was rejected when she first sent out “Harry Potter”?

Writer's Stop

Writer’s Stop (Photo credit: Stephh922)

Here’s a list of 11 others who had their butts kicked hard before they became best-sellers.

And here’s a great post of 25 things writers need to know about it from writer Chuck Wendig’s blog on the same subject:

2. Penmonkey Darwinism In Action

Rejection has value. It teaches us when our work or our skillset is not good enough and must be made better…Rejection refines us. Those who fall prey to its enervating soul-sucking tentacles are doomed. Those who persist past it are survivors. Best ask yourself the question: what kind of writer are you? The kind who survives? Or the kind who gets asphyxiated by the tentacles of woe?

3. This, Then, Is The Value Of The Gatekeeper

Hate the autocracy of the kept gates all you like, but the forge of rejection purifies us (provided it doesn’t burn us down to a fluffy pile of cinder). The writer learns so much from rejection about himself, his work, the market, the business. Even authors who choose to self-publish should, from time to time, submit themselves to the scraping talons and biting beaks of the raptors of rejection. Writers who have never experienced rejection are no different than children who get awards for everything they do: they have already found themselves tap-dancing at the top of the “I’m-So-Special” mountain, never having to climb through snow and karate chop leopards to get there.

I’ve added the bold and italics here…

Writer's Block 1

Writer’s Block 1 (Photo credit: OkayCityNate)

So, my question to all of you is why you are so damn scared of being rejected? A few theories.

Because having your work rejected seems, for some of you, to really mean:

I  have no talent

Entirely possible. OMG. Did she just say that! Yes, I did. Because, despite what your friends and sweetie and Mom have told you your whole life, maybe you are really just not very good at the thing you are absolutely determined you must be good at. (Or what? Or what? Then what happens?) Stop being a Special Snowflake, already!

I’m such a loser!

Maybe. Maybe not. If you are ever going to survive being a writer you must do this: find a way to separate you from your work. You are not your work. (Here’s a truly disgusting analogy: we all use the toilet and most of us excrete waste every day. It is a product of our bodies. But we do realize that it is not us.) In other words, being rejected may make you feel like shit. You, however, are not shit!

I just wasted all that $$$$$$$$$ on getting my MFA

Can’t help you with that one. I’ve avoided any formal post-graduate education because I’m too damn cheap. If you want to spend a ton of money developing your skills, great. But if you’re looking for serious financial ROI on an MFA, I’d say you’re a little out of touch with the marketplace.

The competition is way too big/famous/established

Here’s the thing we never say out loud. If you’re a total newbie, you’re not my competition! Nor am I yours. Your ego wants to think we’re equal, but we’re not. You will be paid less than I will. (Probably.) I’ve earned it, over decades of consistently good work. You’re still earning it.

If you write about science or babies or science fiction, you’re not my competitor, nor am I yours! I sometimes think of the writers’ marketplace the way an air traffic controller sees the thousands of planes in the air. They never (thank God!) collide. Because they are all on slightly different trajectories.

Stop freaking out about all the other writers out there. Just go be better than they are. (Maybe that means being better at going to a few select conferences and finding some people to help and advise you. Not just banging away all alone at your keyboard.)

I’m scared my email or phone call will be ignored

Bet on it! Count on it! You are not (just) a writer or artist. You’re are a salesperson, hoping to sell your work to people (agents, editors) who’ve quite possibly never heard of you and couldn’t care less if you ever succeed. Be prepared to be more persistent than you ever thought you might possibly ever have to be to get to the right/powerful people who will get your career going. Then double it. Now triple it.

I hate competing

Waaaaaaah! It’s a crowded marketplace. Go big or go home.

But I’m really scared

Of what? Seriously. Of what? Creative failure does not = terrifying medical diagnosis. CF does not = end of your marriage. CF does not = your dog/cat/guinea pig just died. (A friend of mine in London, a super-successful young photographer, is mourning the loss of her guinea pig.)

It is ultimately both self-defeating and self-indulgent to sit in the corner and be too scared to get into the game. We’re all scared, damn it!

Every freaking time I turn in a story I’m still scared the editor will: hate it, not pay me, never use me again and tell everyone s/he knows that I am an incompetent hack. Hey, it can happen.

Then I hit “send.”

I will never be good enough to sell my work

Maybe not. Or maybe so. Maybe you’re trying to sell to the wrong people, or at the wrong time. (i.e. your skills are not yet good enough to compete with all the other people doing that right now.)

It’s depressing being rejected all the time

Which is why God invented martinis, puppies and very good sex. You need to feel really happy at least 63.6 percent of the time in order to deal with the nasty reality of rejection. It hurts. It really does.

I hate my life and being rejected only makes it worse

This is the real problem. I guarantee it — if you are really happy with other aspects of your life, then the endless frustration of trying to sell your work will be annoying and tiring, but it won’t kill you or make you lie in a corner in the fetal position weeping. If it does, you are placing way too much emphasis on your work. Deal with that instead.

But my blog followers love me!

Of course they do, sweetie. Your work is free. It costs them zero social, political or financial capital to read and adore you. Now go find someone to lay their reputation on the line for you…

No one will ever know my name

Pshaw. Go do some volunteer work for a year or so. Join a faith community and show up. Join a committee. Sit on a board. There’s this narcissistic fantasy that Being A Writer means everyone knows you and cares deeply about you. They don’t! You’ll find much deeper satisfaction and happiness from being a valued member of a community of people who don’t give a shit how much copy you sold this week. Get over it.

No one will ever admire or respect me

I think this is a fundamental, unacknowledged and undiscussed part of why people are SO freaked out by rejection. Since when (really) is rejection 100 percent final? You’re reading the blog of someone who applied eight times to the Globe and Mail before being hired. Who interviewed three times at Newsweek and never got hired.

No one will ever know how great I could have become

This is such self-indulgent bullshit. You either want it more than anything, or you don’t.

united states currency eye- IMG_7364_web

united states currency eye- IMG_7364_web (Photo credit: kevindean)

I will starve to death and live under a bridge in a cardboard box

I doubt it. Get a day job and keep it as long as you have to. Or make the leap of faith (with six months’ expenses in the bank and no debt. And, ideally, no dependents.) Those of us who have leaped have little patience for the endless hand-wringers.

I have nothing new or fresh to offer

Really? Then why do you want to bother?

No one wants to work with me

EQ (emotional intelligence) is the new black. EQ is the new IQ. If you’ve grown up in the U.S. in an affluent community (and many of you did not), then being really smart is often deemed the most important thing you can be. Wrong! Being someone able to get along really well within seconds with a wide range of people who are very different from you is going to move your career along a lot faster and further than only hanging with people who drive the same car and went to the same college(s.)

No one wants to help me succeed

Really? What sort of person are you? A taker, giver or matcher? Are you a selfish little wretch who rarely, if ever, returns calls or emails? Who has yet to write (yes, really) a hand-written thank-you note on very good paper and sent it through the mail to someone who gave you an interview or mentored you? There’s an inverse relationship between how greedy you are and how much anyone is interested in helping you be even more greedy.

Everyone else is doing great!

As if! The effect of Facebook on millions of fragile egos — mine included — is to make us all feel Utterly Inadequate all the fucking time. Just don’t read all those perky, upbeat, how-great-my-life-is status updates!

Who actually posts: “I hate my agent. S/he never returns my calls. My book isn’t selling. I’m living on credit cards. I owe $10,000 to American Express and everyone is paying me late.” They should. Because that’s all too often the Glamorous Reality of being a writer.

Now go kick some butt, my dears!

Related articles

Here’s how to sell your writing (and stay sane in the process)

In behavior, blogging, books, business, culture, journalism, Media, US, work on April 4, 2013 at 1:45 am

Here’s an interesting post, recently featured on Freshly Pressed, about the importance of luck to a writer’s success:

I don’t mean to sound defeatist or to say it’s all about chance. This isn’t sour grapes (I don’t have a bestseller because I never got lucky, etc.). No, talent and marketing and skill and savvy all help put the writer in a position where the odds are better. But it really does seem to me that, at least in some cases, luck is as much a factor as talent.

And in some cases, more.

No one seems to talk about it, though. Maybe because it’s something that can’t be taught–or sold–on a website.

I’ve been writing for a living — my sole income — since my second year of university. I was an undergrad studying English literature at the University of Toronto and all I wanted to do was become a journalist. I decided not to study journalism because I knew I needed a broader education and wanted that instead. (I’ve never formally studied journalism or writing.)

Victoria University at University of Toronto

Victoria University at University of Toronto (Photo credit: MKImagery (Toronto))

Here are some of the ways, since 1978, that I have found editors and agents to whom I’ve sold my work, and/or gotten staff writing jobs:

— While at college I worked at the weekly college newspaper. I wrote long, complex features so I would have clips (samples) to show to paying editors of what I could produce. Moral: What’s your goal? Start accumulating the skills you need and the visible proof you have them.

— I cold-called editors at every major magazine and asked for meetings. I got them. Moral: Be bold! No one is going to hand you your success.

– When I had the meeting, I went in with a multi-page list of story ideas and would not leave the office until I had sold one of them and had a firm, paid assignment. Moral: Be prepared. Be way over-prepared.

— After I had amassed a larger pile of clips, I began aiming higher, for more prestigious or better-paying markets. Moral: Never stop moving. What’s your next step and what will get you there?

— I talked myself into a meeting with the editor of a local weekly section of our national newspaper, The Globe and Mail. I got a column to write about shopping, for anything, that paid me, then, $125 a week, $600 a month. (My annual tuition was $660. No, that’s not missing a zero.) Moral: Try for a regular gig.

Paris Exposition: Eiffel Tower, Paris, France,...

Paris Exposition: Eiffel Tower, Paris, France, 1900 (Photo credit: Brooklyn Museum)

— I won a journalism fellowship, at 25, for eight months in Europe, based in Paris, traveling on four 10-day reporting trips alone. It changed me, and my work, forever. Moral: Aim high. Start applying for rocket-boosting opportunities once you have the skills and resume to compete for them.

English: Globe and Mail newspaper staff wait f...

English: Globe and Mail newspaper staff wait for news of the D-Day invasion. Toronto, Canada. It looked a little different by the time I worked there! (Photo credit: Wikipedia)

— I got my job at the Globe and Mail six months after returning from the fellowship. Moral: strike while the iron is hot and you have a significant point of difference from your many competitors.

— I got my job there after hearing that the sports editor was soon to become the managing editor; i.e. he was the one to impress, now. I knew nothing about sports! He sent me to cover several huge, high-profile sports stories, knowing that. I rocked it. Moral: Follow your targets closely to know when an opportunity exists. Then impress the hell out of the person with the budget and authority to hire you.

— I got my job at the Montreal Gazette when a Globe colleague who once worked there tipped them off I might be looking for a new opportunity. Moral: Find and make allies.

— I fell in love with an American who was moving to (!) a small, remote town in New Hampshire for the next four years. Because I had been stringing for Time for a few years already, while working in full-time jobs, I asked my Time editor if he knew of any jobs there. I got a well-paid contract job there — which is insanely improbable — through one of his former New York magazine colleagues. Moral: If you don’t ask for help, you never know what might happen.

— I found every agent I’ve had through personal contacts. The first came to me through one of my NYU journalism students, who knew someone at William Morris who knew three new agents hungry for clients. Moral: Put the word out and take the chance.

— I started writing for The New York Times in 1990 after I called someone from my Paris fellowship (eight years earlier), living in New Orleans. I called an editor at the Times Book Review who began giving me 300-word reviews to produce on topics that were really difficult and often boring. I did them, gratefully. It gave me a Times byline. Moral: Start wherever you have to. But be strategic.

The New York Times Book Review

The New York Times Book Review (Photo credit: Wikipedia)

I won a National Magazine Award in Canada, for humor, for an essay about surviving my divorce. It’s a topic many would avoid writing about: painful, private, cliched. Instead, I turned it into something (darkly) funny. I tried to sell it to an American women’s magazine who quickly rejected it. I sold it to a Canadian women’s magazine, who submitted it for the award. Moral: Rejection is normal. Get over it! Move on. Find another market. Or ten.

— Once you find an editor who likes your work, hang on tight! Repeat business will save you a ton of wasted time and energy. Moral: Remember the 80/20 rule of business; 80 percent of your business likely comes from 20 percent of your clients.

– But, think like Caesar and keep on conquering. Never rest on your laurels, as editors can lose a job with scary speed and you can very quickly lose a nice little sinecure. Moral: ABC, Always Be Closing (i.e. making sales.)

– Last week I got an email from someone I have never met, a man who lives in Beirut, who is married to an NPR correspondent. He and I were both bloggers for True/Slant, in 2009. He asked me for a valuable editorial contact — while offering me one of his. Win-win! Moral: If you’re going to ask for help, offer something of value upfront in return. No one likes a taker.

– Remember that publishing remains a team sport. If you’re selling to print publications, think about the art or photos to go with your story. If you’re working on books, be polite and kind to everyone as no one is likely getting rich and most of them love this work as much as you do. Moral: If you plan to stay in this game, keep your nose clean.

Selling your writing is hard!

It’s tiring.

It can take a much longer time to “succeed” than you thought possible.

You may have to re-define what “success” looks like: Tons of money? Huge readership? A TV show or movie based on your work? Or…some appreciative readers and some people who will pay for your skills?

Sell, Sell, Sell

Sell, Sell, Sell (Photo credit: Wikipedia)

Dream of becoming a published author? Read this

In behavior, blogging, books, business, culture, entertainment, journalism, life, US, work on April 2, 2013 at 5:00 pm
"The Sower," Simon & Schuster logo, ...

“The Sower,” Simon & Schuster logo, circa 1961 (Photo credit: Wikipedia)

Yes, it’s great. It’s really exciting. It is.

But then there’s this:

Drug-addicted beauty writer Cat Marnell has landed a book deal with Simon & Schuster for her memoir, “How to Murder Your Life.” Marnell, who has been in and out of rehab for her addiction to prescription drugs, famously told us she’d rather “smoke angel dust with her friends” than hold down a full-time job after being fired from Jane Pratt’s Web site, xoJane.com. Now she has chronicled her sexual and narcotic adventures in a book, to include her life as a spoiled rich kid of a psychiatrist and a psychoanalyst and her drug-fueled rise through Condé Nast, xoJane.com and Vice magazine…The proposal details her numerous sexual conquests [and] four abortions.

Because, you know, get-up-wash-face-work-hard-sleep-repeat is so…..vanilla. Who cares?

And then there’s the inevitable email I got yesterday, giving me 25 days to buy back several thousand unsold hardcover copies of my second book, “Malled: My Unintentional Career in Retail”, which was published on April 14, 2011 in hardcover and July 2012 in paperback.

They’re being offered to me very cheaply, but I don’t have a spare few thousand dollars right now, nor the deep desire to fill every square inch of our garage with unsold books.

This is stuff you rarely hear about publicly because who dares admit envy of an advance orders of magnitude bigger than yours? For self-indulgent shite?

And no one will even publicly admit that their book didn’t sell out, because then…OMG….you’re a failure! Facebook is like sticking pins in your eyes every day if any of your friends — and this is common among established writers — have indeed become best-sellers. “Friends” being, you know, a word with some variance.

One of them keeps crowing and crowing and then another and then another and you start to think the only thing that seems obvious: “I’m such a loser!”

Um, no.

My publisher, (bless their enthusiasm!), printed too many. Partly because that’s just when e-books began taking off and we sold many more (cheaper) e-books out of the gate than hardcovers. We’re also still in a recession and my book is about low-wage labor so many of my would-be readers might have balked at shelling out the dough for the hardcover; there was a four-week wait list for it at the Toronto Public Library, a friend there told me.

Score!

Hardcover book gutter and pages

Hardcover book gutter and pages (Photo credit: Horia Varlan)

The publishing industry is a moving target and every single book they choose to publish is a gamble, a guess and some tightly-crossed fingers.

Yes, some authors — Stephen King, J.K. Rowling, James Patterson, et. al. — are safe bets. They’ve become like major league baseball teams, winning franchises. But I know of one best-selling author (I’ve seen the numbers) whose two previous books barely sold more than 1,000 copies before she Hit It Big.

So you never know.

So, this week, feeling foolish and weary and yet, and yet, and yet…working on my book proposal. I will never get $500,000 for any book I propose. To even get $100,000 would be a lovely thing, but also nothing I can expect.

So, as my new agent said, “If you’re really burning to write this one”…

And I said, “Yes, I am” and she said:

Burn, baby, burn!

Is being generous a smart move? (Is being a tight-fisted (^$@#*#?)

In aging, behavior, blogging, books, business, journalism, life, Media, urban life, US, work on April 1, 2013 at 12:04 am

Is this really a question?

Apparently so…

From the cover story in this weekend’s New York Times Magzine, (for you non-journos’s, a spot so visible and prestigious some writers would {and possibly have} kill for).

It profiles Wharton professor Adam Grant, 31, whose compulsive generosity seems a little…weird…to the writer, who is, (I met her, competing on the same story), ferociously ambitious and competitive:

Grant might not seem so different from any number of accessible and devoted professors on any number of campuses, and yet when you witness over time the sheer volume of Grant’s commitments, and the way in which he is able to follow through on all of them, you start to sense that something profoundly different is at work. Helpfulness is Grant’s credo. He is the colleague who is always nominating another for an award or taking the time to offer a thoughtful critique or writing a lengthy letter of recommendation for a student — something he does approximately 100 times a year. His largess extends to people he doesn’t even know. A student at Warwick Business School in England recently wrote to express his admiration and to ask Grant how he manages to publish so often, and in such top-tier journals. Grant did not think, upon reading that e-mail, I cannot possibly answer in full every such query and still publish so often, and in such top-tier journals. Instead, Grant, who often returns home after a day of teaching to an in-box of 200 e-mails, responded, “I’m happy to set up a phone call if you want to discuss!”

Grant suggests we each fall into one of three categories: takers, matchers and givers.

Givers give without expectation of immediate gain; they never seem too busy to help, share credit actively and mentor generously. Matchers go through life with a master chit list in mind, giving when they can see how they will get something of equal value back and to people who they think can help them. And takers seek to come out ahead in every exchange; they manage up and are defensive about their turf. Most people surveyed fall into the matcher category — but givers, Grant says, are overrepresented at both ends of the spectrum of success: they are the doormats who go nowhere or burn out, and they are the stars whose giving motivates them or distinguishes them as leaders…The most successful givers, Grant explains, are those who rate high in concern for others but also in self-interest. And they are strategic in their giving — they give to other givers and matchers, so that their work has the maximum desired effect; they are cautious about giving to takers; they give in ways that reinforce their social ties; and they consolidate their giving into chunks, so that the impact is intense enough to be gratifying.

I find this question of professional generosity interesting — and always have. I’ve been a giver for decades.

Grants

Grants (Photo credit: Steve deBurque)

Oh, I’ve seen the looks of confusion or bemusement or pity when American colleagues — big-time takers, highly skilled matchers — see me giving away my time, expertise, contacts or skills.

The idea of actually helping a potential competitor best me, at anything, marks me, in zero-sum America, as slow-witted, a rube, someone who simply doesn’t know any better.

The default position, certainly in journalism in New York City, is to stab everyone in the eye who stands in your way and suck up really hard to anyone you think could possibly advance your career.

Trick is — which one is which?

The old farts who used to rule this town journalistically are all desperately trying to re-invent themselves at 55 or 63 or 47, while the 23-year-olds are running the ship. Even A. J. Jacobs, a 38-year-old best-selling author, only half-jokingly, describes himself as “doddering.”

So I make a point of being nice to some people half my age — these days, in my industry, they’re the ones with jobs and work to hand out!

I also give away my time far less often than I used to, I admit. I’ve watched some people I once helped skyrocket to positions of power and acclaim. And, yes, it pisses me off that they’ve never once thought to reciprocate or even drop a “Thanks!” email or note or call.

But that just tells me what sort of selfish ingrates people they are.

In my view, helping someone succeed (intelligently), doesn’t mean choosing a life of ramen and homelessness. It means we both get to celebrate success, maybe not at the same time.

It does mean having the self-confidence you, too, will succeed. So, for me, being helpful is also a powerful measure of confidence in what I can do, and have done. And will still do.

I’ll still extend a helping hand whenever and wherever it feels right.

Because — it feels right. Helping others, judiciously, is the right thing to do.

Do you help others professionally?

Which one of the three are you?

Thank you! Merci! Gracias! Danke!

In behavior, blogging, culture, journalism, life, world on March 28, 2013 at 1:39 pm

With 4,180 people now following Broadside, and 1,360 posts here to choose from,

Broadside Benefit 1979

Readers include:

— a tour guide in Ghana

– a medical student in Lebanon

– a journalism student in New Zealand

– a Toronto interior designer

– a translator in Berlin

– a mother-of-six in Australia

– an American father-of-five

– a Canadian woman living and working on a remote Australian sheep farm

– a Manhattan cinematographer

– a high school student in Paris (salut Hanae!)

I enjoy this diversity — although it’s tough to satisfy all of you!

I began my career when I was 17, when I sold three photos as the cover of a magazine in Toronto, so you’ll find posts about how to freelance and how to find work and how to deal with it once you’ve got it.

Many of you, like me, have traveled widely, and/or are currently, or hope to be, or have been ex-patriates. We’re  people who share a deep curiosity about the rest of the world and have explored it firsthand. My second husband is both American born, and of Hispanic (Mexican) heritage, so I also live some of these cross-cultural challenges in our marriage.

Some of the things I blog about:

How to live an ethical life?

What are our best “next steps”? And what will we do if they don’t work out?

What contributions, paid or volunteer, can we make to the world?

How can we and our families live (well) in a time of income inequality and restricted access to good jobs?

Can I really produce art — writing, music, dance, design, film, video — that touches people? How?

What drives creativity?

What does it take to make  friendship, family or marriage thrive, or wither?

What is success and (how) can I achieve it?

Making a home beautiful — on a budget!

As a twice-married Canadian who has lived in Toronto, Vancouver, Montreal, London, Paris, New Hampshire, Cuernavaca, Mexico and now suburban New York, I know we each see the world through glasses colored by race, gender, sexual preference, education, socioeconomic class, nationality and religion, (or none), just to name a few.

Toronto Skyline

Toronto Skyline (Photo credit: Bobolink)

I earn my living, and have since my undergrad years at the University of Toronto, as a writer of journalism and non-fiction. I’ve worked as a reporter for three major daily newspapers, most recently the New York Daily News. I write often for The New York Times, with five business features for them in the past year, with two more to come.

I’m also the author of two well-reviewed non-fiction books, so if you haven’t checked them out, I hope you will. My newest, “Malled”, a memoir of working retail and an expose of low-wage labor in the U. S., is being published in China in June. I’m excited!

I won my National Magazine Award for a humor essay about getting divorced — that’s fairly typical for me. Life’s too short for constant draaaaaaama, and panicking — as they taught us in lifeguard school — usually just kills you faster.

I began writing Broadside in July 2009. Please take some time to roam around the archives.

Here are some of my favorite posts, all from 2009:

Why I read obituaries, and you should too.

— How summer camp changed my life.

— Why being a journalist feels like joining a tribe (in a good way!)

– What it feels like to try to sell your non-fiction book (it sold!)

Thank you for reading Broadside!

I'm Caitlin Kelly, author here.

I’m Caitlin Kelly, author here.

Can a Freelancers’ Union really help us?

In behavior, blogging, books, business, journalism, life, Media, news, urban life, war, work on March 24, 2013 at 4:33 pm
Freelancers Union Logo

Freelancers Union Logo (Photo credit: Wikipedia)

Interesting story in The New York Times about the Freelancers’ Union, a New York based group with 200,000 members:

SOON after landing a job at a Manhattan law firm nearly 20 years ago, Sara Horowitz was shocked to discover that it planned to treat her not as an employee, but as an independent contractor.

“I saw right away that something wasn’t kosher,” Ms. Horowitz recalls. Her status meant no health coverage, no pension plan, no paid vacation — nothing but a paycheck. She realized that she was part of a trend in which American employers relied increasingly on independent contractors, temporary workers, contract employees and freelancers to cut costs….

Ms. Horowitz’s grandfather was a vice president of the International Ladies’ Garment Workers’ Union, and her father was a labor lawyer. So it was perhaps not surprising that she responded to her rising outrage by deciding to organize a union…The Freelancers Union, with its oxymoronic name, is a motley collection of workers in the fast-evolving freelance economy — whether lawyers, software developers, graphic artists, accountants, consultants, nannies, writers, editors, Web site designers or sellers on Etsy.

I’m not a member of the FU (Hmmmm, nice abbreviation!), but I applaud her efforts.

Turns out that 87 percent of her members earn less than $50,000 — 29 percent of them make less than $25,000 a year.

God knows, freelancers/temps/contract workers need all the help we can get.

In the same edition of the Times, there’s a fascinating interview about the many powerful emotions we often feel at work. This one really resonated for me:

Certainty is a constant drive for the brain. We saw this with Hurricane Sandy. The feeling of uncertainty feels like pain, when you can’t predict when the lights will come back on and you’re holding multiple possible futures in your head. That turns out to be cognitively exhausting. And the more we can predict the future, the more rewarded we feel. The less we can predict the future, the more threatened we feel. As soon as any ambiguity arises in even a very simple activity, we get a threat response. So we are driven to create certainty.

I get up every day with no idea where my income is going to arrive from in three months from now. I usually work three months ahead — i.e. with enough income lined up to count on that my basic bills will get paid in that time and it buys me time to go line up the next batch. I live by the salesman’s motto: ABCAlways Be Closing.

Which means not just having coffee, sending emails, taking meetings or chatting to potential clients, but closing the deal — agreeing to a set fee, terms and deadline. Working retail, which I did for 27 months selling clothing in a mall, was extraordinarily helpful to me in this respect. I used to be too scared to ask for the sale. Not any more!

Now I’m much better at sussing out the tire-kickers and time-wasters.

Time Selector

Time Selector (Photo credit: Telstar Logistics)

Here are some of the many issues that face freelancers:

– How much will they pay me?

– Is this a lot less (or more) than that they are paying others at my level of skill and experience? (Networking and joining an industry-focused freelance group is essential to determine this.)

– Do I have a contract, and one with terms acceptable to me? If not, how much of it can I negotiate?

— When will I get paid? Some companies are playing truly nasty games — like 90 days after submission. Three months!? I work on 30 days, after which I start sending emails and phone calls.

–How many times will I need to sue in small claims court or hire a lawyer to write a threatening letter on my behalf? (Did it, it worked, from Kansas City to Vancouver.)

– How will I meet my monthly financial commitments when payment arrives late (or not at all?) A line of credit and low-interest credit cards, plus whatever savings you can scrape together.

– Who is the point person who will make sure, internally, that I do get paid? (Both my editors quit one company recently, leaving my payment much more vulnerable. Luckily, it did arrive and within six weeks.)

— When and how can I ask for a higher rate?

— What is the lowest fee I’ll accept, and why am I bottom-feeding?

– How soon can I fire this PITA client?

— Where can I find my next 5,10, 15 new clients?

—Which conferences, events and meetings are really worth investing my hard-won time and money in to meet collegial veterans and learn important new skills?

I grew up in a family where no one had a paycheck. My father made documentary and feature films and television news series. My stepmother wrote television drama. So whatever we earned was whatever our skill, talent and tough negotiation won for us.

Nothing was guaranteed. Just like “real” jobs — which you can (and many do) lose overnight with no warning at all.

I hate the stress of not knowing my annual income will be. I know what I hope to earn, but will I make it? The joy/terror of freelance work is that it’s all up to me.

But, having been summarily canned from a few well-paid jobs and having been badly bullied at a few as well, I know how stressful that is, too.

Do you work freelance?

How’s it going?

Related articles

Why changing countries can be such a challenge

In behavior, blogging, books, business, culture, domestic life, education, immigration, life, travel, urban life, US on March 19, 2013 at 6:53 pm
English: Montage of 15 Canadians from 14 diffe...

English: Montage of 15 Canadians from 14 different ethnic backgrounds (Photo credit: Wikipedia)

Here’s an excellent, helpful blog post recently chosen for Freshly Pressed, written by one of my favorite bloggers, a Canadian woman who has since re-patriated:

I made the same mistake a lot of people make: assuming that moving to a “similar” culture is a cakewalk. Blaine is the first to admit he thought the same thing, and we’re not alone. A study published in the International Journal of Human Resource Management found that

“in the absence of complete information, expatriates may be creating stereotypes on the basis of language similarity. In particular, those expatriates who spoke the language of the host country expected an ‘easier’ experience…. In fact, these expatriates may need additional CCT [cross-cultural training] to help overcome their stereotypes or their inappropriate expectations.”

I know that several Broadside readers — like Conor in Korea, Katharina in Germany, Rian in Canada, Holly in Australia, Wanderlust Gene in Sri Lanka – are living far away from your homelands (Ireland, Ireland, the U.S., Canada and Australia.)

It demands a real re-boot of your notions of identity and belonging.

It’s not surprising to me that two of my closer friends here in New York, where I moved from Canada in 1989, are people who have moved around globally, like an American-born woman who met her French husband when they were both working in Tokyo. It helps to share international references with them — only about one-third of Americans even own a passport and many have no idea, (or interest in), how the rest of the world functions.

I left Canada in January 1988 to move to a small town in New Hampshire, (double culture shock after living in Toronto, Paris, London and Montreal).  I moved in June 1989 to a small suburban New York town, 25 miles from Manhattan — whose towers I can see, glimmering like Oz, in the distance.

I lived in Mexico at 14 and France at 25. But my adjustment to life in the United States has been tougher for me in some ways than either of those, for the reasons Maria so wisely analyzes:

People tend to fixate on language differences, but of course it goes much deeper than that — we often come up against values, attitudes, and behaviours that we mistakenly assume will be the same as ours. For Blaine, one of the biggest issues was the famous British reserve. “It’s true,” he says. “The stiff upper lip really does exist.”

“That’s funny,” says Aisha. “I find the Canadian veneer of politeness very difficult to penetrate. I find the British more direct — but maybe that’s just because I’m more familiar with the non-verbal cues.”

Canadians live, as many Europeans do, in a “nanny state”, a country where it’s normal to pay a lot of tax — income, sales tax, tax on gasoline and wine and beer, even stamps — and expect a lot in return: free health care and heavily subsidized secondary education, to name two most important. You can apply for government grants for all sorts of things.

Map of Toronto

Map of Toronto (Photo credit: Wikipedia)

It’s a small country in population — 34.5 million — but enormous in size. Canadians tend not to move around nearly as often as Americans, for a variety of reasons. There are only a few major cities: Toronto, Vancouver and Calgary; if you don’t speak excellent French, Montreal and Ottawa can present difficulties.

One of the major  behavioral differences to adjust to between Canadians and Americans is their differing appetite for risk…Canadians hate it. They hate conflict. They hate confrontation. They’d rather simply ignore your calls and emails than say” “No, we’re not interested.”

Move to the United States and you’re in for some serious culture shock and some significantly different attitudes.

Standing up and speaking out carry risks. But in the States, people go to prison, (like entrepreneur Martha Stewart), and come right back into successful business, which still leaves me somewhat open-mouthed. But the good news is that if someone here thinks you can be professionally useful to them — i.e. make them some cash — they’ll take your call or email and might meet you. In Canada you need personal introductions through mutual friends to even get someone to take your call and even then they ignore you…

As a freelancer, that’s been a big — and happy — adjustment. But I’ve also learned, after decades in the States, to be both much warier and more persistent. Wary of huge initial enthusiasm, (professional and personal), which is very American, and too often quickly disappears, and being willing to make the 3rd or 5th or 10th email or phone call because so many people are busy and overwhelmed.

Martha Stewart

Martha Stewart (Photo credit: Wikipedia)

Another difference is bare-knuckled American capitalism. We’re all simply units of labor. Employers can fire you for any reason at any time. One editor I know just left a job after four years, after being one of the founders of a thriving website. She got one month’s severance.

(Many Americans would consider her lucky to have gotten even that much. For a country that yammers on about liberty, American workers seem shockingly cowed and powerless to me.)

Instead of unions, Americans rely on the court system, (which operates by quite different rules than other nations), to try and obtain redress, if not justice. I routinely send — and pay for — lawyer’s letters to deadbeat, cheats and late payers, who abound in the world of publishing and journalism.

You fight for your rights here, and people expect it. It sometimes feels like a wearying game of “who’ll draw first” like cowboys reaching for their pistols in some 1860s saloon.

Many New Yorkers speak to you as if they’ve known you for years — strangers on the street or train (!) have complimented me on my hair color, legs, shoes and other items in ways I still find forward and impertinent, if charming. I’ve started referring to people as “you guys”, sounding more Mafioso than elegant.

My husband is both American and Hispanic, a double cultural difference that plays out in all sorts of ways. There are days he hisses: “This not the time to be Canadian!”

Then I quote a Brit, (and a TV character at that), the Dowager Countess Grantham: “Why does every day involve a fight with an American?”

What adjustments have you made as an ex-pat?

How did you feel about it?

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