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Posts Tagged ‘Ira Glass’

Without trust, we’re toast. Guess what? We’re toast.

In behavior, blogging, books, business, journalism, Media, news on March 17, 2012 at 1:14 am
Česky: Foxconn Pardubice, GPS: 50°1'28.591&quo...

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There are few moments more nausea-inducing than realizing you have placed your trust and faith in the wrong person/place/institution.

I recently blogged, favorably, about a performance artist named Mike Daisey, whose one-man show about malfeasance at Foxconn, a Chinese manufacturing giant that makes computers for Apple, Dell and many others, was a huge hit here in the U.S., and received national attention and acclaim on This American Life, a respected and smart radio show.

Now it seems he made some of it up:

“Numerous fabrications” have been found in “The Agony and the Ecstasy of Steve Jobs,” the much-heralded story by Mike Daisey about dangerous and exploitative conditions in the Apple company’s Chinese factories.

Recent fact-checking about the story, which was first presented on Jan. 6, 2012 over National Public Radio outlets as an episode on Ira Glass’ show, “This American Life,” and subsequently performed as a critically acclaimed monologue at the New York Public Theatre (where it is scheduled to close Sunday after a much-extended run), has turned up inaccuracies involving facts both large and small, including the fabrication of several characters.

“The Agony and the Ecstasy of Steve Jobs” was to be performed by Daisey at the Chicago Theatre on April 7. That performance has been cancelled. And tonight, NPR affiliate WBEZ, 91.5 FM, will air a segment about the Daisey controversy on “Marketplace” (which begins at 6:30 p.m.), followed by a full hourlong investigation of the issues on “This American Life” (beginning at 7 p.m.).

The show is set to complete its runs at New York’s Public Theatre this Sunday. The theater, which does not plan to cancel the final performances, issued this statement:

“In the theater, our job is to create fictions that reveal truth — that’s what a storyteller does, that’s what a dramatist does. ‘The Agony and the Ecstasy of Steve Jobs’ reveals, as Mike’s other monologues have, human truths in story form.

And….cue dominoes falling.

This is the nature of journalism, for better and for worse. I now feel stupid and gullible for believing his “story form” — (WTF is that?) — and promoting his work.

But I also loathe, and want to expose, crummy and exploitative labor practices, some of which I wrote about in Malled, my book about retail work — in which I also detailed the eleven Foxconn worker suicides of May 2010. There have since been more.

I’m writing this on an Apple computer. I use an Ipad and an Apple laptop. My hands, morally speaking, are dirty!

Here’s the problem.

We want to work with people whose opinions, education, work ethic and principles we share and trust. Without the basic underpinning of trust — “Why, yes, I do believe your story” -- we can’t function culturally, socially, politically or financially.

We also all need to remain awake, skeptical, critical and questioning.

But the media — and I’ve been a journalist since 1980 — are also prey to “pack journalism”, rushing headlong to embrace the trope-of-the-day lest they look slow, stupid, uncool or lazy in front of their peers and bosses and readers and listeners.

And there are stories we want to believe. There are stories that are virtually impossible to report firsthand and when someone brings home the goods, we sigh in relief and hand them a laurel wreath for doing what we could not or did not or never would do ourselves.

Here’s yet another cheerful story this week of deception and broken trust — an Amish man who took $17 million from his co-religionists in 29 states and invested it improperly.

And an op-ed in this week’s New York Times called out some pretty ugly behaviors (gasp!) behind the doors of Goldman Sachs, where fat cat bankers call their clients “muppets”.

Wrote Greg Smith, 33, a GS banker who thus burned his bridges to his former employer:

Today, many of these leaders display a Goldman Sachs culture quotient of exactly zero percent. I attend derivatives sales meetings where not one single minute is spent asking questions about how we can help clients. It’s purely about how we can make the most possible money off of them. If you were an alien from Mars and sat in on one of these meetings, you would believe that a client’s success or progress was not part of the thought process at all.

Such a world we live in!

Do you trust what you read and hear?

From which source(s) and why?

There’s Blood On Your Ipad

In business, Money, Technology, work on January 9, 2012 at 12:46 am
Not a Mac mini ...

You know that, right?

It’s on mine as well. I’m writing this on a Mac and much of my work is done on on a Mac laptop.

But I have yet to find a way to reconcile where and how these products are made — the subject of this one-man show currently playing in New York City. Mike Daisey managed to find his way to Shenzhen, China and to the vast community/company town run by Foxconn, whose workers who sleep in enormous dormitories, a hive of cement cubicles, required to work shifts so long and onerous that — as I was finishing “Malled” — the company made unwelcome front-page news as 12 desperate workers committed suicide by jumping out of their windows.

Their solution? Nets.

Daisey was recently interviewed on The Leonard Lopate Show, (a daily Manhattan culture-based talk show on WNYC),  and one of his words stuck with me: workers there, he said, are seen as interchangeably and dispassionately as “biomass.”

Seriously?

Yes.

I spoke recently to a smart, wise career journalist, someone who has seen China firsthand from the Tiananmen Square to today; her last visit there was two years ago. She unhesitatingly agreed with Daisey’s assessment: “People have no idea. China right now just wants to make money and everything else be damned. They don’t care about workers or unions or rights. If someone drops dead on the assembly line, there are literally millions more eager to take their place.”

I include reporting on Foxconn and the suicides in my new book about retail because every time we buy something made in so ugly and brutal a fashion, we’re de facto implicated.

We all know who Steve Jobs was.

Few of us know who Terry Gou is, the CEO of Foxconn; this link is to a Wall Street Journal profile, when he was heading Hon Hai — and Gou, then, in 2007, was worth some $10 billion:

With a work force of some 270,000 — about as big as the population of Newark, N.J. — the factory is a bustling testament to the ambition of Hon Hai’s founder, Terry Gou. In an era when manufacturing has been defined by outsourcing, no one has done more to shift global electronics production to China. Little noticed by the wider world, Mr. Gou has turned his company into China’s biggest exporter and the world’s biggest contract manufacturer of electronics.

Hon Hai’s revenue has grown more than 50% a year in the past decade to $40.6 billion last year. It is expected to add $14 billion in revenue this year. That is roughly the equivalent of Motorola’s adding, within a year, the sales of CBS Corp.

Throughout his company’s rise, the 56-year-old native of Taiwan has maintained a low profile. Publicity, he says, risks helping competitors and alienating customers. “I hate that I [have] become famous,” Mr. Gou said in a recent three-hour interview at Hon Hai’s Taiwan headquarters. It was Mr. Gou’s first interview with Western media since 2002, following more than five years of requests by The Wall Street Journal. “We are so big we cannot hide anymore.”

One of the smartest and most insightful shows on American public radio is This American Life, an hour-long weekly show by Ira Glass, which (for non-American readers here) is broadcast on 500 stations and has about 1.7 million listeners.  Glass did a special version of Daisey’s show for his show.

You can listen to it here. It is astonishing.

Daisey did the kind of firsthand reporting that journalists should be doing — and most often do not. He went to Shenzhen — a city of 14 million he describes as looking “like Blade Runner threw up on itself.” Highly unusual when reporting on Chinese labor, he spoke to many of its workers. He showed one man — whose hand was destroyed from making Ipads — what one looks like when it’s in use; workers never see the finished product, he said.

It is something every single user of these products must think about.

Is the only answer to boycott these products? I’m not sure anyone will.

Are there other, better solutions?


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