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Posts Tagged ‘manners’

Actually, rudeness is dictating people’s behavior — and don’t you dare leave me a phone message!

In behavior, business, culture, life, love, Media, news, Style, Technology, urban life, US, work on March 11, 2013 at 1:18 pm
ParentsPstcrd_041310.jpg

ParentsPstcrd_041310.jpg (Photo credit: Carolyn_Sewell)

This New York Times story makes me want to throw a chair:

Some people are so rude. Really, who sends an e-mail or text message that just says “Thank you”? Who leaves a voice mail message when you don’t answer, rather than texting you? Who asks for a fact easily found on Google?

Don’t these people realize that they’re wasting your time?

Of course, some people might think me the rude one for not appreciating life’s little courtesies. But many social norms just don’t make sense to people drowning in digital communication.

And, in case this didn’t piss you off quite enough — here’s some more wisdom from the Boy Wonder of techno-communication:

Now, with Google and online maps at our fingertips, what was once normal can be seen as uncivilized — like asking someone for directions to a house, restaurant or office, when they can easily be found on Google Maps.

I once asked a friend something easily discovered on the Internet, and he responded with a link to lmgtfy.com, which stands for Let Me Google That For You.

In the age of the smartphone, there is no reason to ask once-acceptable questions: the weather forecast, a business phone number, a store’s hours. But some people still do. And when you answer them, they respond with a thank-you e-mail.

Pardon my intemperate tone, but for fuck’s sake!

If someone asks me for directions, which is rare because I generally offer them, unless I am in a huge rush, I’m happy to help. The weather forecast is also available (fogey alert!) on the front page of the Times, on television and usually on the radio.

But God forbid we should waste one another’s time. Because the time you waste reading my tedious thank-you email is exactly the time you were planning to spend playing Angry Birds curing cancer.

This sort of pretentiousness makes me want to vomit.

If you want to communicate with other people, try to understand a basic concept — we do not all communicate in the exact same way, nor using the exact same language nor the exact same tools. If you text me, you’ve just wasted your time. I don’t read texts, ever.

Texting on a qwerty keypad phone

Texting on a qwerty keypad phone (Photo credit: Wikipedia)

Is this rude of me? Quite probably. It also marks me as someone who prefers to use email, far more than telephone. If someone texts me, I won’t even see it. Not because I think I’m so important, but because I’m so goddamned busy that an email is, for me, the easiest way for me get on with things. I generally reply to emails promptly and I also reply to phone messages. I even make phone calls. (Feel free to face-palm in horror.)

I don’t wish to communicate in syllables, so I don’t tweet either.

Yet, somehow, I’m able to maintain friendships and business relationships with people in their 20s, 30s and 40s, all younger than I. Maybe because they get the basic premise — we’re here to have relationships, not hand-flap our Huge Importance at one another and tell others exactly how they must communicate with us or risk their wrath.

Zzzzzzzzzzzzzzzzzzzzzz.

How do you communicate: text, email, phone?

Do you alter your communication style for people older or younger who may do it differently?

Call Me! No, Text Me! No, IM Me…How (If At All) Do We Communicate?

In behavior, business on July 1, 2010 at 12:24 pm
Young passenger pigeon.

Now this is a reliable medium! Image via Wikipedia

I just read a great new book, out in September, by a friend, Daylle Deanna Schwartz, called “Effortless Entrepreneur” that distills the wisdom of two college friends, Nick Friedman and Omar Soliman, who founded College Hunks Hauling Junk.

What struck me most was their management advice — that when you hire and manage people under 25, maybe younger, you have to gently coax them (!) into actually talking face to face to real people, i.e. clients and customers, which also involves (!) looking them in the eye, shaking their hand, listening and showing that you have heard them.

What a concept!

These two business owners learned the hard way they have to consciously and carefully train their young employees how to interact well and courteously face to face and by telephone using their voice with others, who are likely somewhat older and expect what they consider civility.

Sounds really basic to me but apparently not so much because so many young people (love that phrase!) now only communicate through texting. Not speaking by phone (LOL) or even face to face (ROFL.)

Sht Me. Srsly. (Fill in that first word as you see fit.)

Whatever tribal customs work well in high school or college, it must come as a terrible shock when not everyone communicates in the same fashion.

Some of us geezers actually enjoy face to face conversation instead of living attached to a piece of technology. So, entering the workforce, which often shows all the flexibility and willingness to accommodate your very own personal needs as, say, an I-beam, will also mean picking up some new, even uncomfortable social skills as well.

I got stood up last week by someone younger than 25. They did not telephone me, eschewing both cell and land-line. Nor did they email. They said they sent a message on Facebook, (I do not own a Blackberry), but there is none there to be seen. I drove an hour each way to meet this person, ate alone, then drove home, really annoyed.

No phone call? No email? I only found out this person wasn’t dead by emailing (after I made several calls and FB messages.)

The problem with Facebook? If you decide to blow someone off and are chatting away on FB shortly before and after, we know you aren’t bleeding arterially or lying anesthetized on an OR table. In geezerworld, those are the only two reasons I wouldn’t show up, or expect someone else to, possibly without letting the other person know you’re severely ill or injured.

When I asked some people older than 25, they said they’d experienced similar behaviors.

Have you done this? Or experienced this — a total mismatch of communication styles? How (if at all did you resolve it?)

Maybe this works really well for the younger set, but if or when they try to work with or be-friend others even a decade or so older than they, they need to remember that we don’t all communicate using the same tools anymore.

I’m thinking passenger pigeons myself…

Etiquette, Schmetiquette — Do Manners Still Matter? (Yes!)

In behavior on April 28, 2010 at 4:10 pm
High-change in Bond Street,—ou—la Politesse du...

Image via Wikipedia

The definition of good manners, it’s been said, is making sure everyone feels comfortable. But, in an age of nano-niches, where it’s entirely possible to spend most of your leisure time — if not work — interacting only with people who abide by the same rules you think worthwhile (which may include having no rules,) how is that supposed to work?

The nature of social life, on-line and especially face to face, means dealing with a wide range of people, some of whose codes you may not know or may not care much about. As the French say, tant pis. Too bad. Just because you think leaving a used tampon on the bathroom floor or coughing into my face is cool, you’re wrong!

The recent death of etiquette expert Elizabeth Post marks for some the end of an era.

The publication of a new book by Derek Blasberg may mark the next. “Classy” is billed as a guide for the modern lady. The guy’s 27, so he still hasn’t been around the block too many times yet.

His advice includes items never to carry in your handbag: Food you spat out (!) Drugs or other illegal substances (where else, in your bra? Your bloodstream?) Stolen merchandise (excuse me?)

This is…not obvious?

Perhaps not.

Here are 10 rules that work for me:

When addressing anyone over the age of, say, 12, do not — as a receptionist at physical therapy recently did with me — say “What’s up?” Or “Wassup?” If you’re working behind a counter (I recently did 2+ years in retail), “Hello. How may I help you?” is a much better  choice. I am not your peep. I am your customer. I have other choices, and your boss(es) would be wise to remember this.

When leaving or entering a building or room, do not let the door slam behind you into the next person. No one is in that much of a hurry.

Cellphones and PDAs are not a heart defibrillator — those are actually surgically implanted. You can live without one for the time it takes to conduct a job interview, meet for a date (even a blind date or a first date [lest it become your last date], attend a wedding/bar/bat mitzvah/funeral/memorial service.

If someone is walking slowly, (not because they are selfishly staring into their PDA), and this is annoying you, do not push or shove them out of your way. They may be ill, tired or recovering from injury. Allow them the space and time they need. If this is simply too much, live in your limo.

When using public transit, move quickly to the back to make room for everyone else. There are multiple doors and the operative word is public.

When you receive an invitation to a private social event, no matter how tedious you deem it, give the courtesy of a reply, promptly. Do not cancel at the last minute unless you or a loved one is very ill. Don’t just show up with anyone you haven’t mentioned is coming along; your host/ess may well have devoted serious time, money, thought and energy to this moment. Ignoring these efforts is like throwing a gift in someone’s face.

Thank-you notes, written in ink on a lovely card or personal stationery, are not the mark of a dinosaur but someone with…yes…class. So few people even bother to thank anyone, in any medium, you’ll stand out for miles by being so thoughtful.

Send flowers. Or bring them. Do it often. Unless your recipient is allergic, they are an affordable grace note.

When seated at a dinner table with others who are new to you, converse with them. Ask questions, nicely. Do not blather on about yourself endlessly, because, really, how interesting could they possibly be? Very, if you graciously inquire about their hobbies or pets or latest travel or favorite music. Do not use the tedious crowbar of: “So what do you do?” within the first three sentences; what if they’re unemployed? (See: make everyone comfortable.)

As they say in journalism — when in doubt, leave it out. If you think (as you must, always, before you speak) a joke or comment might offend, skip it. What’s the upside?

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