By Caitlin Kelly
Unless you live (as some of you do!) in a rural and isolated area, we’re literally bumping into one another all day every — in stores and elevators, on the subway and bus and streetcar, at the movies and opera and theater, at work and in the park, in our houses of worship, at airports and bus stations and the grocery store.
To stay sane, to function as a civilized human being, means being aware of how our behavior affects others all around us.
I’m getting burned out by a growing (?!) epidemic of selfishness, rudeness, destructiveness and endangerment — I see people driving and texting every day.
A few recent examples, some personal, some not:
— The family of six, with screaming baby and out-of-control seven-year-old boy who ignored two staff requests to be quieter and more considerate and much annoyed shushing from fellow diners and death stares from the rest of us.
— The cafe patrons in my gentrifying suburban New York town, (where some riverside apartments now sell for $1 million), who blithely leave the front door open, not even stopping to consider the heat and noise that inflicts on those already sitting inside.
— The bro’s at the gym, apparently illiterate, (signs on the wall forbidding it), who heave and grunt with effort then let their weights smash into the floor with a terrifying crash.
— The ((*^$@@@ at our Japanese music concert, whose music was so quiet and subtle I could hear the man next to me digesting, whose cellphone on vibrate kept humming. It was so bad the host had to remind everyone at intermission that “silent mode” isn’t.
Our restaurant meal ended up a disaster; the food was expensive, the atmosphere chaotic and we’d dressed nicely, anticipating a relaxing night out. It wasn’t! We arrived at 7:30 and the noisy party didn’t even leave, (one patron even applauded when they did), until 9:00 p.m.
I wrote a polite two-page letter, with four suggestions how to avoid such a mess next time, to the restaurant manager.
I didn’t just dump a nasty Yelp review; I wanted to give them the chance to respond.
He did, quickly and well. We spoke, civilly, for about 20 minutes. He apologized, assured me that it wouldn’t happen again and gave us a $75 credit for our next visit.
But this selfish behavior is rampant…and it’s ruining too many of our daily interactions.
It’s a tough call.
No one, (and you all know me to be feisty!), is anxious to confront people who are already making clear they’re rude and obnoxious, in the vain hope they suddenly won’t be, let alone think of apologizing.
They’re so oblivious to the needs of others, even as they share public space with us all.
And sometimes our friends or partners hate it when we do speak up.
Do you ever confront someone behaving badly?
How did it turn out?
Here’s a recent New York Times story about how bad it can get; the writer is describing her own encounter with a nasty little boy in a terrific, classic Manhattan restaurant, Knickerbocker, one of my favorites:
Then I put on my invisible Urban Avenger costume, muster my courage for a confrontation with a thunderbolt-throwing, flesh-eating, but otherwise pleasant New York City mother, and as Herb beats it out the door because he knows what’s coming, walk over to the table and ask the adults which one of them is the mother.
“You don’t seem to be aware of this, but for the last 20 minutes your kids have been annoying the entire restaurant,” I tell her. “This isn’t a playground. If they can’t behave like adults, they shouldn’t be in here.”
Now, here is where it gets weird. This New York mother doesn’t scream at me or insult me. She doesn’t apologize. She just makes a request.
“Could you tell that to [the spawn we will call] William?” she says. Then, turning to the largest kid, “William, this lady has something to say to you?”
What? Now I have to be the enforcer? How did this happen? Urban Avenger’s job is to tell people how to bring up their children, not to do it herself. William, meanwhile, is standing there looking at me…
“William,” I say, as sternly as I can, “you’ve been bothering everybody in here. This is not a playground, it’s not a place for you to run around and yell.”
William doesn’t bat an eye.