broadsideblog

Archive for the ‘work’ Category

Why being “productive” is a waste of time

In behavior, business, culture, domestic life, life, Money, U.S., work on April 2, 2016 at 11:56 am

By Caitlin Kelly

IMG_20151211_194229567

Attending the ballet and staring at the ceiling — OMG, wasting time!

If there is an obsession I really hate, it’s “being (more) productive”, i.e. making sure that every minute of our every day is spent doing something, preferably as quickly and efficiently as possible.

Do more!

No, do even more. Better!

I live near New York City, a place where if you’re not working reallyhardallthetime — gobbling lunch at your desk with no break in your day — you’re seen as some witless, gormless slacker.

It’s hardly a point of view confined to New York, but it does feel very American, with a deep-rooted and long-established cultural emphasis on making lots and lots and lots of money and never wasting time because…you could be making more money!

All of which strikes me as sad and weird.

This mania for measurement began, as some of you know, with Taylorism and Fordism, ways of manufacturing, (to profit corporate owners and their shareholders), more quickly and efficiently, named for the men who created these systems.

Here’s a great video from the website Aeon, on the topic.

IMG_20150106_134932581_HDR

Time or money? Which do you value more? Must we always choose?

As the video wisely points out, you simply can’t quantify intellectual output the way you can time with a stopwatch how long it takes to install a windshield or weld a joint.

The other essential problem with focusing all our energy on being more productive is that we are not machines. We are not industrial creatures, made of metal and oil.

We need to rest, to think, to reflect, to stare at the sky.

Constantly pumping out goods or services guarantees burnout and resentment.

It’s like dancing with fog, really, if you try to make creative work more efficient.

How long does it take to produce an idea?

A good idea?

An idea that isn’t shot down?

An idea that actually earns a profit?

And must that profit be purely monetary to have value?

What if your idea, instead, saves a life or soothes a colicky baby or gladdens your neighbor’s heart?

IMG_20140901_151131275

Here are a few things you can’t do more productively:

 

Kiss

 

Die

 

Be born

 

Pray

 

Create a work of art

 

Meditate

 

Comfort someone

 

Be generous

 

Breathe

 

The writer’s week

In behavior, books, business, journalism, life, Media, work on February 23, 2016 at 5:06 pm

By Caitlin Kelly

IMG_20160213_081402949

An ongoing, occasional series, a glimpse into the life of a full-time freelance writer and career journalist…

It’s been a week!

And it’s only Tuesday

I spoke yesterday to a class of freshman students at New York University, invited by a friend, Sarah Dohrmann, a highly accomplished writer who’s been published in one of the Holy Grails of American journalism, Harper’s; here’s her story about Moroccan prostitutes.

She and I met for the first time last summer through a group of women writers who joined an on-line group and some of whom have trekked out to lunches and dinners to meet one another face to face. So fun!

IMG_20151107_150131203

Jose (my husband, a freelance photographer) bought this book — I look forward to reading it!

One of the toughest challenges of working freelance — i.e. with no fixed income or employer — is how lonely it can be. Many of us, as I am writing this blog post, are at home in our sweatpants or gym clothes. Maybe in a co-working space (which costs precious income) or in a coffee-shop or library for a break from midwinter cabin fever.

So making a new friend, and someone with whom you can really share the ups and downs of our field, (and frank details of the places we’ve worked or want to work or think we want to work) is a joy.

It’s also the only way to make a living at this level of the game. Sarah and I are peers, with credentials and experience. We’ve won prestigious fellowships and traveled the world. We’ve taught writing at New York City colleges.

We’re still figuring it out.

 

When you work for yourself and have creative ambitions — like winning a fellowship (or another and another), or a writer’s residency or selling a book (or your second or third or eighth) — you’re constantly juggling short-terms needs for income with longer-term needs for growth and learning.

 

How many conferences to attend? Who’s speaking? Who will I meet there? Is it worth it?

How much time can I afford to “waste” on a passion project for whom no one has assigned an economic value (yet)? When will I sell it and to whom? What if no one ever buys it?

Should I take (keep) a part-time job to stay afloat? For how long? Doing what?

 

That same night I attended an event designed to teach me how to better make use of LinkedIn. It was a firehose of data and exhausting, although I met some nice new people and learned a lot.

images

The late, great NYT media writer David Carr, a lively and funny speaker

I’m also in the middle of pitching several stories to several outlets and fielding requests for more details on them — among them The Wall Street Journal and a major national magazine I don’t want to name yet.

I feel like the hotel clerk in an old-fashioned hotel, the kind with real metal keys and numbers engraved on them, or a sorter in an old post office, popping letters into the right boxes. Deciding who to pitch, when and why is an art, not a science, and it requires skill, nerve, research — and self-confidence.

Rejection is normal.

 

If you want to crawl into bed in the fetal position when your work is rejected, cowboy up! Not an option.

 

Figure out what didn’t work and move on.

Freelancers live like Sheherazade, spinning tale after tale after tale to save our lives, to simply earn enough income to pay the mortgage/rent/groceries.

IMG_20150327_114148984

My husband’s retirement cake; I wrote the headlines (Arthur is the publisher; Zvi a former colleague)

We also teach, online and in person; I offer individual webinars ($150, skedded at your convenience) and coaching at $225/hour. Details here!

 

 

Our health insurance bill recently jumped — from an impossible $1,500 per month to a WTF $1,800 month. So this week I’ll also be ditching a plan I like and trust, but which is killing us financially, for one I hope will give me what I need most.

Peace of mind.

I’m also trying to figure out what to do about a book proposal I wrote in December but is stalled; my agent isn’t happy enough with it to send it out. And no one wants to read a proposal without an agent’s imprimatur.

I learned how to canoe at camp -- useful when we went to Nicaragua

On assignment in Nicaragua for WaterAid — blogger Jen Iacovelli in the bow of a dugout canoe. This is where I was two years ago. Hungry for my next adventure!

I’m also endless revising and fact-checking my latest story for The New York Times, for whom I’ve been writing for many years; some clips here.

Readers have no idea how heavily edited — and questioned and challenged, by multiple tough editors — each of their stories is. It takes a lot of time and energy, even after I interviewed eleven sources and, oh yeah, wrote the story.

Next month, I’ll once more be a finalist judge for Canada’s National Magazine Awards; I won mine in 1998. I speak fluent French, so some of them might be en francais.

That’s another way we give back to our industry, an honor when asked.

In addition to my daytime work, this week includes a variety of social and professional evenings out as well.

One is an event where an editor I need to meet face to face, (and who I’ve already written for), is speaking. Another is a new-to-me market, invited by a friend who’s already well-known to them and who generously asked me along.

The third is a retirement party for a friend, colleague and neighbor who’s leaving The New York Times.

We’re a tribe.

Without it, we’re toast.

 

 

 

Four recent “failures” and what they taught me

In aging, behavior, business, life, women, work on February 10, 2016 at 12:32 pm

By Caitlin Kelly

IMG_20150210_102311450(1)

We’re not robots. We all need a hand, a hug and some help!

It’s the new black, failure.

Every day I see a new book or article exhorting us all to fail — and enjoy it.

Fail forward!

Like it’s really fun and comforting and the sort of thing you just can’t wait to blog about or tweet about or post an Instagram image of you at the elevator holding your cardboard box with all your shit in it after doing the walk of shame from your desk when they’ve just canned you.

Sorry, right-sized you.

Whatever.

Here’s an interesting blog post about why trying (and failing) is good for us:

Schools, particularly in the U.S., set us up for fixed mindsets, which means there is only one answer or that you believe talent is something you’re born with and it can’t be evolved or changed.

A person with a growth mindset, on the other hand, welcomes a challenge and enjoys doing things they’re not good at because they know they’ll learn.

Perhaps you’re learning how to read analytics and metrics. Or you’re trying to figure out how content and search engine optimization work hand-in-hand. Or you’re moving beyond media relations to do some really hard, but powerful communications work.

Whatever it may be, you have a growth mindset and fear of failure won’t paralyze you.

Talent can be learned. It can evolve and grow.

 

But I’m damn glad it’s 2016, because 2015 really kicked my ass in some new and excruciating ways.

Because four in a year, (and these are only a few of the bigger ones, the ones I’ll even admit to here), is a shit-ton of failure in my world.

Kelly’s don’t fail.

So that’s an issue right there.

I hate the tired phrase “comfort zone” — and yet I wholeheartedly agree with the premise we all need to flee ours, often, to try new things, stretch our wings, learn new skills and behaviors.

IMG_20140919_172457453

Gone! One of my favorite antiques/vintage clothing shops in NYC. Was their decades of prior success now a “failure” because they closed? Not to me!

Failure Number One

I was hired to teach two classes a day, one day a week, at a schmancy private college, the kind where the rich kids fly home to Asia on long weekends and everyone dyes their hair purple and septum rings are de rigueur.

I had previously taught at several New York City-area colleges, no novice. I read up on millennials and what to expect.

This was different.

Tuition there runs a cool $60,000 a year, to study high-earning fields like…writing.

I loved the first semester, grateful for lively students who were warm and hard-working. What’s not to like? Half of them arrived each week 20 minutes before class began just to hang out. I really enjoyed getting to know them as individuals, not just a pile ‘o papers to grade.

The second semester was…not that. Suffice to say it started badly and ended much worse. I don’t teach there anymore and I wouldn’t if it were the last income source on earth. An MIA dean made it even more difficult.

Lesson learned: Adjunct teachers, especially of writing and especially in New York City, are more disposable than Kleenex. Without solid institutional support — of any kind! — it’s impossible to navigate complex scenarios you’ve never faced before.

IMG_20140712_093459169

There’s never enough beer when things are shitty

Failure Number Two

I take on a web-writing assignment for a large charity, excited to work on something I believe in for people whose work I respect. The fee is fine and the people seem pleasant.

But they’ve never worked with an outside writer before and it becomes increasingly clear that they have no idea how to manage my time effectively, both being vague and micromanage-y all at once.

It gets worse week by week until finally it’s one Friday at 5:30 p.m. and we politely and cordially enough call it a day.

I lose $4,000 worth of anticipated income by failing to complete that project, and feel like a fool for not realizing how complex it would be.

Lesson learned: Ask a lot more questions before committing to a project, especially one that’s going to be edited by so many people.

Monkey_patna_zoo

This little monkey is so NOT my role model. Flee, monkey!

Failure Number Three

I congratulate someone I know, vaguely, on Facebook about a great new managerial role he recently assumed.

Within a month, to my great surprise, he’s hired me to manage two complex, multi-part projects. The potential income is excellent and the content challenging. It does look a little hairy, but I’m a quick learner.

So I thought.

His managerial style proves to be a pendulum between charm and bullying. Our communication is both excessive and insufficient to our needs.

And the writers I need to hire and contract for work are fearful — naturally, given the state of our industry now — that they won’t be paid or paid quickly.

I reassure them, but with no sure knowledge of this man’s business ethics, or that of his employer. Which makes me very anxious indeed; he’s only one client, while my wide network of trusted colleagues is what keeps me working year after year thanks to their referrals. I don’t want to inadvertently screw anyone over!

Within weeks, I’m debating how soon to walk away, but hating the idea of letting down a large team — our initial meeting, (hello, warning sign) included 25 people.

I’m fired.

I’m also hugely relieved — and out at least a month’s income because I’ve been 100 percent focused on this thing, not marketing elsewhere.

Lesson learned: If a job or assignment feels this wrong within days, let alone weeks, it probably is. If someone lashes out at me, I don’t care how much they’re paying. I’m done. I won’t tolerate this kind of behavior at this point in my career.

IMG_0331

Our van, 95 degree heat, 12 hour days. My WaterAid gig in Nicaragua — for all its challenges — was a joy and a pleasure. That’s what I seek.

Failure Number Four

I’m asked to chair a 13-member volunteer committee for a registered charity, a board I’ve served on already for six years.

I’m passionate about the mission. I have a ton of ideas and am really excited to see what we can do to advance its goals and make its value much more visible.

I choose a co-chair to help, as I know some heavy lifting lies ahead.

We have no training in how to actually run a board or a meeting.

We do our best, but are soon, at every step, ignored by half the board or undermined and criticized by three women, all former presidents of it, who have very strong opinions. Nothing we say or do is met with enthusiasm, and some of it with serious opposition.

Not a great start.

I’m soon spending more unpaid time turning to others who run or serve on other boards for advice and help. Demoralized and worn out, I end up in tears.

My husband says — just leave.

We spend weeks crafting our letter of resignation, trying to be polite but honest about why we’re quitting our roles, and the board — to be met with “I’m overjoyed” by one of these women who then sends the entire board a vicious laundry list of our personal faults.

Lesson learned: Walking away is often the only choice. No one can “lead” a group of people who have no interest in supporting your ideas.

Admitting I’ve made lousy decisions hurts.

Admitting to my weaknesses hurts.

Admitting I can’t take on, and master, new projects quickly is less difficult — but I now know for sure that opposition, whether aggressive or passive-aggressive, means guaranteed failure.

Admitting I was unable to rally the support I needed is painful and I’ve spent a lot of time trying to determine what went so wrong.

We all like to succeed.

We rarely, if ever, publicly discuss or admit to fucking up.

But we all do it.

 

I’m guilty of sometimes moving ahead too quickly, leaping before I look deeply enough, perhaps. As a full-time freelancer living in a costly part of the world, we need steady income in the four figures every single month. I can’t sit around twiddling my thumbs waiting for the perfect fit on every opportunity.

But I’m also forever eager to try new experiences, face new challenges and grow my skills and my network. If I stick to my knitting, that can’t happen.

 

Onward!

IMG_20140508_093747431

 

 

 

How to conduct an interview: 10 key decisions

In blogging, books, business, education, journalism, Media, news, work on February 4, 2016 at 3:23 pm

By Caitlin Kelly

IMG_7776

My recent interview with this author, posted here, was conducted by email, a Q and A

For those of you who work in journalism, or need to interview someone.

 

BLOWN AWAY COVER

My first book, published in 2004. I interviewed 104 men, women and teens from 29 states.

For some people, the idea of actually having to question another human being is terrifying and which — to their professional detriment and the weakness of their stories — they try to avoid.

But very few pieces worth reading are constructed without interviews, whether they provide fantastic sound bites or simply (not simply!) the essential foundation for understanding a complex issue so you can explain it cogently to your readers.

I conduct many more interviews than may actually appear in my published stories; while I typically need three to four interviews per 1,000 words, that’s not a rule.

I’m writing a 900-word story this week and have already done more than 10 interviews, several of them 45 to 60 minutes each.

Why not use them all?

Sometimes the quotes are boring, but the information was important. Maybe what they said they sent me hurtling off in an unexpected, new direction.

Conducting an interview takes forethought, planning, skill and considerable emotional intelligence. You can’t just go down a laundry list of your questions and not, as it’s happening, respond and react to what you’re hearing.

In my 30 years as a journalist and author of two non-fiction books of national reporting, I’ve done hundreds, probably thousands, of interviews. I really enjoy them!

These have included a female admiral, a Prime Minister, Olympic athletes, convicted felons, crime victims and victims of torture. It doesn’t matter who you’re interviewing — what matters most is how you approach them and your time with them.

IMG_20150213_163711842_HDR

The late David Carr, NYT media columnist — much missed. Brilliant, no bullshit. READ a lot. Be smart before you pick up the phone or send that email!

Do your damn homework!

Read as many boring long detailed government, policy, non-profit scientific or academic reports as needed before you start asking silly, elementary questions.

Watch videos and listen to broadcasts and podcasts on your subject so you know what the hell they’re talking to you about. Get up to speed!

Because every interview you conduct is a potential and crucial link in your reporting chain; if you impress each subject with your preparation and ability to handle yourself well, they can lead you to the next one, and possibly with a key introduction.

I’ve won national exclusives this way. We are being evaluated every single time. Never forget that.

It means paying careful attention.

 

First decision:

Who to speak to and why? What do you need from each person? How available are they — or will you get stuck with a spokesman from their PR department instead?

Second decision:

Will the interview be conducted by phone, email, Skype or in person?

In person is almost always the best, giving you a chance to closely observe their dress.  grooming, demeanor, reactions, silences, body language and surroundings. If by phone, be sure neither of you will be interrupted by pets, children, co-workers, and block out at least 15 minutes or more — you’ll get very little of value in only five minutes.

Some interviews work well by email, especially if your subject is traveling and/or in a distant time zone; the risk is that their replies will feel stilted or, worse, be written by someone who’s not your subject. Skype can work well for subjects too far away to reach in person or by phone.

IMG_20150111_134324002_HDR

The Paris Unity March, Jan. 11, 2015. Get out into the world! Take notes! Don’t forget “vox pops” — interviews with people in the street and those who have turned out for an event

Third decision:

What do you want from this interview? Facts? A great anecdote? A terrific quote? Confirmation of others’ opinions — or denial? Analysis of a complex issue?

Fourth decision:

Is this interview on the record — i.e. will you be able to quote this person and use their full name, age, location and profession? If not, you need to negotiate — before they begin to speak! — if they are speaking not for attribution, on background or off the record. Only before someone speaks should this agreement be made, not afterward when they suddenly regret something they have told you. Be sure you both understand the terms of the interview before you begin.

photo(40)

Reporting in Bilwi, Nicaragua for WaterAid, our trusty translator, Dixie, in the background

Fifth decision:

Take notes or tape? Both? Use a laptop for note-taking or pen and paper? To me, these are highly individual choices, although some clients will insist, as part of your contract, that you not only tape record but provide them with a full transcript of your notes. I use pen and paper. I find laptop note-taking noisy and intrusive. It’s important to be able to look your interview subject in the eye! Don’t be a robot.

Sixth decision:

What’s the tone and mood of your interview? Confrontational? Insistent? Humorous and relaxed? Deferential? Just because your topic is serious doesn’t mean you have to be leaden and tedious. Think through the best way to make your interlocutor feel most comfortable and go from there.

INTERVIEW TECHNIQUES

Will you share your secrets with me?

Seventh decision:

Where will you conduct the interview, if meeting in person? Ideally, their home or office, as a space potentially filled with intriguing clues about their interests and passions. But if they’re traveling or a celebrity, you’ll likely be stuck in a hotel room or restaurant.

Eighth decision:

How much time will you spend with them? I rarely allow less than 30 minutes for my interviews. It takes time for your subject to feel at ease with you and for you to develop some rapport with them. If you’re writing a profile of them, be prepared to spend a lot of time around them to get a feel for their character and behavior patterns — I once spent eight hours (four two-hour sessions) with one woman I was profiling (plus many additional hours speaking to her family, colleagues and former colleagues.)

Ninth decision:

When will you ask the tough(est) and most challenging questions? You can’t just wimp out for fear they’ll get angry or yell at you (they might) or hang up or say “That’s the stupidest question I’ve ever heard!” While working on a fantastic national piece for the New York Daily News, I knew I’d hit pay dirt when a Homeland Security flack sneered: “There’s no story here!”

Structure your interview time thoughtfully and be sure to get those harder questions asked, even if you have to repeat them multiple times and/or rephrase them. Yes, typically, we save them for close to the end.

Tenth decision:

The snowball effect, it’s called in sociology. Ask: “Who else should I be speaking to next about this issue?” If you’ve done your homework, conducted the interview sensitively and intelligently, they’ve enjoyed it, and you, and will send you on to your next great source.

 

 Still need some help?

I coach individually at $225/hour, with a one-hour minimum, via phone or Skype, and also offer several terrific webinars, which we schedule at your convenience, at caitlinkelly.com/classes.

What lessons did your first boss teach you?

In behavior, blogging, books, business, education, journalism, life, work on January 23, 2016 at 1:53 pm

By Caitlin Kelly

One of my first national magazine stories...I entered an animal testing lab. Grim and gruesome. But it was part of my job as a reporter

One of my first national magazine stories…I entered an animal testing lab. Grim and gruesome. But it was part of my job as a reporter

As a follow-up to my Devil Wears Prada post, I’ve been thinking about my first editor(s) when I started out in journalism and my first full-time-job boss and the lessons they taught me — some of which might resonate for you.

I began freelancing as a writer for national publications when I was 19, having grown up in Toronto, the center of Canadian publishing.

Eager to join the world of journalism, I immediately signed up as a reporter for the weekly campus newspaper at the University of Toronto, and started writing as much as they would let me. Within a year, I had a good pile of articles, (aka clips), to show to professional magazine and newspaper editors I hoped would pay me for them.

I first started writing for a national Canadian magazine, then called Miss Chatelaine, now called Flare.

My editor was ferocious!

Her own mother was a legendary writer and so is her younger sister. I had never formally studied journalism or writing, beyond a BA in English literature from the equally-ferocious University of Toronto.

No one in my new worlds, either college or journalism, suffered fools gladly!

My editor would circle every misplaced or misused or lazy word with a red pen — this was in the day of typewriters and paper copies.

My first few stories were an embarrassing sea of red circles.

The New York Times newsroom...since 1990, I've written more than 100 stories for them

The New York Times newsroom…since 1990, I’ve written more than 100 stories for them

She taught me a lesson I never forgot: to use specific verbs in the active tense.

When we spoke on the telephone, (no Internet!), and she told me what was wrong with my work, I would occasionally end up in tears.

Was it always fun? Clearly not.

Was I learning (and getting paid to do so?) Clearly so.

I could give up and walk away — or continue to learn my craft.

She and I are Facebook friends today.

My first book, published in 2004...all the skills I learned in my 20s are still in play today

My first book, published in 2004…all the skills I learned in my 20s are still in play today

My first newspaper boss was a man so shy most people thought he was cold and unfriendly but he was really someone who valued guts and intelligence.

He took the crazy risk of hiring me — although I had zero prior staff newspaper experience — to work for The Globe and Mail, Canada’s daily national newspaper.

My first day, staring up at the large overhead clock that still rules every newsroom, I thought: “Wow, they want this story….tonight.

He kept throwing me into huge, terrifying, front-page stories, from covering an election campaign in French in Quebec, (I had never covered politics, anywhere, for anyone, let alone en francais), to a two-week national tour trailing Queen Elizabeth and Prince Philip from New Brunswick all the way to Manitoba.

The lizard part of my brain sent me to cry in the bathtub, scared to death I would fail every time and get fired. That was his agenda!

The rational part of my brain told me to shut up and get on with it. I was being offered tremendous opportunities to shine. The rest was up to me.

I did fine.

Reporting in Bilwi, Nicaragua for WaterAid

Reporting in Bilwi, Nicaragua for WaterAid in March 2014

I remain forever grateful to both editors for giving me amazing (scary!) chances, knowing I was still young and fairly green, knowing I might have proven a terrible disappointment. They had more confidence and faith in me than I often did.

That’s my definition of a great boss.

What did your first boss or job teach you that was most helpful?

Why every young job-seeker should watch “The Devil Wears Prada”

In behavior, blogging, books, business, journalism, life, movies, work on January 20, 2016 at 2:32 am

By Caitlin Kelly

This bejeweled coat is in the window at Prada -- some women really do wear it!

This bejeweled coat was in the window at a Manhattan branch of Prada — some women really do wear it!

By now, I’ve seen this 2006 film so many times I know the dialogue and soundtrack pretty much by heart.

It’s the story of a young, ambitious New York City journalist, Andrea Sachs, who ends up working at a fashion magazine, Runway, (a clear stand-in for Vogue), for a brutally demanding boss, Miranda Priestley.

Initially schlubby in dress and grooming, and resentful at her less-than-intellectual position — fetching coffees and selecting skirts — Andy soon wises up, dresses up and wins the day.

Before she quits.

Want to make it in the big city?

Want to make it in the big city?

Here’s a recent blog post from a disheartened young journalist who bailed on a job at, of all places, The New York Times, after a year:

I felt different. I no longer expected to be rewarded for my long, uninterrupted workdays with respect, let alone cash. I didn’t expect anyone to celebrate my personal triumphs with me; instead, I braced myself for criticism I could neither anticipate nor diffuse. I was tired but sleepless, dogged by anxiety…I drooled at the thought of a schedule that would leave me time to care for myself.

I realized there would always be someone hungrier willing to race to the bottom of the payroll for a shot at a byline on a viral story. Not long after that revelation, I quit.

The day before what should’ve been my last at the newspaper, an editor I once respected and trusted chose to unleash his frustration with the industry and his colleagues on me. He called me lazy and defiant, held the door open, and told me to get out.

It doesn’t matter much if you’re entering the field of journalism or any other. There are things you learn in your first full-time paid job that may sear, scare or freak you out.

The world of work is like landing on another planet after the structured, self-selected and nurturing life of high school and college, the attentive concern of your parents, teachers and some professors.

The work rulebook is invisible but essential.

The rules shift, sometimes daily.

Columbia Journalism School -- there's a lot they still don't teach you in the classroom!

Columbia Journalism School — there’s a lot they still don’t teach you in the classroom!

Your “best friend” at work might turn out to be your worst enemy. Or your next boss.

No one will hold your hand and a few, sadly, will be thrilled to watch you fail.

It’s worth watching the film just to hear some of Miranda’s drawled bon mots:

Just move at a glacial pace. You know how that thrills me.

Details of your incompetence do not interest me.

Please bore someone else with your questions.

And, much as an entry-level worker might think “She’s soooooo mean!”, anyone who’s had to manage someone lazy, inattentive or generally gormless has longed to say them out loud.

Read everything! Be smarter than your competition

Read everything! Be smarter than your competition

Here are five excellent skills you need to win your first job — and those that come after it.

And 10 reasons I still think TDWP is a great primer:

No one really cares about your feelings

Your job is to make your boss happy and make sure her/his needs are met on time, preferably ahead of deadline. It’s tough when no one asks “How’s it going? or “How do you feel about this?”

Well, yes. Your boss only got, and keeps, their job because (ideally) they set a very high bar for themself and for those they work with.

Trying” has little value here

(Or as Yoda said in Star Wars, Do, or do not. There is no try.) Your boss may have zero to no interest in your difficulty attaining the goals s/he has set for you. It’s highly unlikely that anyone will give you a gold star or pat on the back just for trying (and failing.) Effort is expected — and results are now what matter most.

No one is going to say “Good job!”

Some young workers have been raised by parents, teachers and others who constantly and lavishly praised their efforts, even if they lost every soccer game that season or peppered their copy with typos, (like the blog post above in which she manages to confuse the word defuse with diffuse, not impressive for a NYT writer.)  Get used to a world where your paycheck and continued employment are the measure of your value to the team. Expecting more than that marks you as needy and unrealistic.

Dress the part if you want to be taken seriously

You’re broke or have student loan debt or no sense of style? Too bad. Find a decent thrift or consignment shop and invest in the very best quality clothing worn by the senior people in your field. Keep your hair trimmed, clean and tidy. Polish your shoes and keep a fresh manicure. As Andy quickly learns, dressing appropriately for your industry shows respect for those who have attained its highest levels. They played the game and expect you to do likewise. Ignore this at your professional peril.

The diamond-studded watch-bracelets at Bulgari -- what the boss might be wearing

The diamond-studded watch-bracelets at Bulgari — what the boss might be wearing

You have to figure things out really fast

Even if you have no idea, even during a meeting, what people are talking about. Read everything relevant to your industry — blogs, websites, publications, podcasts. Attend every conference possible; (you can often get in cheaper by offering to volunteer there.) Your job is to be smart and helpful, not to clutch desperately at the ankles of others who’ve already mastered the game.

Self-reliance is key

If your boss is older than 40, and some will be, they grew up in a very different world than someone now in their early 20s. They’ve already emotionally and professionally survived three recessions in 20 years and have probably pivoted multiple times along the way. No matter how much help you may consider normal, leave those expectations at the office door each morning.

Coffee helps!

Coffee helps!

You need to manage up, down and sideways

The only way Andy survives her job is by relying on the kindness, wisdom and help of others, from the driver who chauffeurs her to her boss’ home to deliver her dry-cleaning to a freelance writer who helps her obtain a manuscript before publication. Cultivate a wide and powerful network of people who know, like and trust you. Help them as often and much as you can so you’ve got a favor bank to call on in times of need.

Your personal life may have to suffer for a while

As Eisenhart discovered in the blog post above, and Andy finds no time for her fed-up live-in boyfriend, work in a new/first job can sometimes consume your life. It shouldn’t forever, but it might for as long as it takes to prove to your boss and co-workers that you’re 100 percent reliable.

Get organized! Stay organized!

Get organized! Stay organized!

Hyper-organization helps

Andy’s transformation from whiny baby to organizational whiz is a lesson every new employee needs to learn. Whatever will keep you ahead of the game — apps, multiple alarm clocks, spreadsheets — will also keep you calm, helpful and pro-active, not dodging wildly and panicking when things, as they often will, go awry.

Bonus: flexibility is key

Things change, sometimes with no warning. The most valued workers are those who remain cool, calm and on it, adapting quickly. No whining! No “This sucks!”

Rest. Just…rest. Or play

In aging, behavior, domestic life, life, US, work on January 6, 2016 at 1:24 am

 

IMG_20151211_194239374

An afternoon at the ballet. Bliss!

By Caitlin Kelly

In an era of constant distraction and exhortations to be more productive — (never, Be more creative! Be more still! Be more silent!) — I’m finally seeing published pleas in favor of doing nothing.

Like this one:

Recently I heard someone say if you want to see where your priorities really lie, look at two things: your calendar and your bank statement.

If you believe your priorities are what truly matters to you, look no further than those two places to confirm or deny your hunch.

Let’s do an experiment. Take a look at your calendar, and take an inventory with me. How much of it is work related? How much of it is spent in social engagements? With family? Doing hobbies? Self improvement?

And how much white space do you see?

We have become a culture that is severely uncomfortable with white space. We don’t like being left alone with ourselves, and that’s because it’s not always fun.

 

And this, from The New York Times:

To Dr. Brown, co-author of a book called “Play: How it Shapes the Brain, Opens the Imagination and Invigorates the Soul,” the discussion begins with defining the term. He describes it, among other things, as a voluntary activity that can take us out of time or at least keep us from tracking it carefully. It is spontaneous and allows for improvisation.

Another crucial component, according to Dr. Brown, is play’s capacity to elicit diminished consciousness of self. Or, to put it in layman’s terms, it gives us license to be goofy. In an interview, Dr. Brown provided the most familiar example: how almost every person makes faces and sounds when meeting an infant for the first time.

“If you take a look at relatives looking at the bassinets, turn your camera back on their faces,” he said. “What you see is nonsense. There is this deep, innate proclivity for nonsense, which is at the core of playfulness.”

Finally, play is also purposeless, at least in the moment.

We’re now at the end of a break for the holidays in Canada, staying with my father at his house in a small town — with nothing to do.

IMG_20150509_081634884

Port Hope, Ontario. pop. 16,500

The town is filled with very beautiful old houses and has a gorgeous waterfront trail along the edge of Lake Ontario. But there’s no movies (my drug of choice!) or theater or museums.

It’s forced Jose and I to…be still.

IMG_0099

Time to just sit still and enjoy the beauty all around us — June 2015 in a rented cottage in Donegal

So what have we done?

Organized photos, talked at length with friends on the phone or gone to see them in person for a long lunch, read entire books start to finish, slept, cooked a terrific Moroccan lamb stew for friends who came for the afternoon, browsed several bookstores and bought new books (yay!).

I binge-watched an entire season, 13 episodes, of Frankie and Grace on our computer.

I’ve written multiple blog posts and planned several new ones — Q and As with some fantastically creative and successful people I hope you’ll find inspiring — freed from the production line of life as a journalist. Planned a possible vacation next July and decided against one in Spain this spring.

Lit a scented candle bedside every morning and at night. Enjoyed the rumbling and whistles of passing trains. Savored the skeletal beauty of bare trees and bushes against a wintry gray sky.

Played gin rummy. Talked. Sat in silence to watch the jade green waves crashing against a snow-dusted beach. Emptied my email in-box. (OK. not so playful!)

L1010196A

When do you just…sit?

Took bubble baths in my Dad’s old claw-foot tub.

I loved the Times’ story about planning for play because it’s so deeply unAmerican to even breathe a word of…laziness. Rest. Downtime.

The entire culture is one of non-stop doing, not mindful being.

It’s one reason we keep coming back to my native Canada for breaks; Canadians, in general, value a more balanced life, and love to be outdoors even in winter. In my decades living near New York City, a place of frenzied ambition, I’ve always felt like an outlier for wanting — and carving out in my life — a lot of room for play and relaxation.

Like one of the people featured in the Times story, we’ve chosen to remain in a one-bedroom apartment and drive an old, paid-for car in order to be able to work less.

There are times I’d kill for more space or a shiny new vehicle. But the time and freedom we gain by not having to gin up an additional $500 or $1,500 every single month for years to come to pay for them?

Priceless.

Our priorities are retirement, (so we have saved hard and lived fairly frugally to do so), and travel. Without children, we also have the means, and the time, to focus on our own desires and how to pay for them. Selfish or not, it gives us a life we enjoy and value.

Anyone who’s been reading Broadside for a while knows I’m a high-octane person. But recharging, for me, is every bit as essential as rushing around.


 

How about you?

Do you make time, and deliberately set aside money, to just relax?

 

The writer’s year — life working full-time freelance

In blogging, books, business, journalism, life, work on December 22, 2015 at 2:57 am

By Caitlin Kelly

The NYC food bank -- which I saw this year while working on a story about it

The NYC food bank — which I saw this year while working on a story about it

Some of Broadside’s almost 16,000 followers are also writers.

Some wish they were.

(I used to offer here an irregular column, The Writer’s Week, but haven’t done it in a while.)

I’ve been working as a journalist for a few decades — sadly that now feels like being a polar bear on a shrinking ice floe, with fewer and fewer slabs of ice to hop onto.

Since 2008, 40 percent of us have lost our staff jobs and many will not find another, certainly those of us who are older than 40, let alone 50.

Some writers boast about their “six figure freelancing” — i.e. earning $100,000 a year. But virtually none of them are making that money from writing for journalism clients but from a mix of corporate, teaching, custom content and other much more lucrative but less glamorous or visible revenue streams.

I call it the Income Iceberg, the invisible work many of us never discuss publicly but which also buys our groceries and kids’ clothes and fills our gas tank and sustains us.

The dirty secret? The Big Name Outlets writers love to boast about writing for can take months to edit (and pay for) our work, sit on it until it becomes unusable and/or kill it outright, costing us thousands in anticipated and budgeted-for income.

And the Freelancer’s Union recently posted a lousy statistic — that the average freelance is stiffed out of $6,000 in payments a year, 13 percent of their income.

This is what my writing life looks like now…

London -- much more my speed!

London — much more my speed!

January

In England, I spend a day reporting on a non-profit group in a small town about an hour outside London. The teens are welcoming and friendly, and I spend an hour in an unheated warehouse interviewing one of them. To maximize efficiency and lower food/hotel costs, I do all my interviews, about six of them, in one marathon day.

I stay overnight in a gorgeous small inn, 200 years old, and enjoy an excellent meal. Perk!

Back in London, I interview their major funder, sitting in the lobby of the Goring, the hotel where the Duchess of Cambridge (aka Kate Middleton) slept the night before her wedding.

This toggling between totally different worlds — the men around us whispering, wearing gold signet rings and bespoke suits — is typical of my work, and one reason I enjoy it, talking to the poorest and the wealthiest, speaking to both (or their rep’s) to tell my stories.

Journalism’s appeal for me, and for many others, is the entree it gives us into many lives we would never encounter any other way.

I  learn something new almost every day.

I arrive home in New York, ready to start revising a major national women’s magazine profile, 3,500 words, of a local woman whose work I’ve long admired. I spent eight hours with her alone, taking notes, and spoke to a dozen others to learn more about her.

She spoke really quickly and, because I don’t use a tape recorder, I needed physical therapy for my right wrist from note-taking for hours on end at top speed; I use voice dictation of my notes for the first time.

Then I read a story in The New York Times that her organization is now embroiled in a scandal. My story is killed. (Luckily, I’m paid in full, a sum that will represent almost 25 percent of the year’s income.)

February

I turn in the British story to Reader’s Digest, excited to have my first story published with them. But my emails and calls to the group in England for fact-checking, (a standard part of the publishing process for major magazines), mysteriously go unreturned.

They’ve shut down —  barely two months after we met.

Magazines pay what are called “kill fees”, a negotiated amount they offer when a story can’t be used. I lose $900 of anticipated income.

The campus is lovely...

The campus is lovely…

March

I’m teaching at a private college in Brooklyn, a writing class for freshmen and a blogging class of mixed-year students. Both classes are small, but they’re night and day in terms of the students’ enthusiasm and level of commitment to the work.

Like many adjuncts, I have no office or faculty connections, and no institutional support at all. When I encounter difficulty with several students, I have no one to turn to for advice or help; the dean has made clear we’re not to bother him.

And my commute means I leave home in the freezing dark at 7:00 am, drive 90 minutes in rush-hour traffic, then wait another 90 minutes for class to start. If I leave any later, traffic is so bad I’d be late for my own class.

Two of my fall students come to the cafeteria to hang out with me before their classes, I’m glad that at least a few of them enjoyed my teaching. I also visit before my first class with a new friend, a woman who teaches painting there.

April/May

I also coach fellow writers by phone and Skype, and meet a few of them here in New York City, usually at a quiet tea room or coffee shop. They take one of my webinars or buy an hour of my time and advice, $225.00

I really enjoy one-on-one teaching and the variety of my adult students.

 

20131114105242

June/July/August

I teach a one-night class at the New York School of Interior Design to six designers, all women, a totally different experience teaching adults than undergrads. As a former NYSID student, it’s an honor to be invited back to teach there.

Jose and I take our longest vacation in a decade, three weeks in Ireland. I do a bit of research for possible stories, but mostly relax and recharge.

Thanks to some work I did for her at another publication, writing about watches, of all things, an editor contacts me with a huge project, 15 1,000-word profiles of non-profit leaders for the Case Foundation. The work will carry my byline, a long commitment to a project I find compelling.

Thanks to a friend’s generosity, we spend 10 days at his home in Maine and I conduct some of these interviews there from the dining table; as long as I have access to wifi and a telephone, I can work anywhere.

A story finally runs in The New York Times I’d written months earlier. Writers for the paper are only paid after the story is used, so any piece that sits unused equals (long) deferred income.

It’s a problem for many freelancers; like everyone else, our bills arrive monthly but our payments are routinely late, sometimes for months — a real, ongoing source of stress.

September

Sometimes the best story ideas show up in somewhere as banal as my Facebook feed.

One woman described a terrible day when her husband took their dog for a walk in broiling summer heat and the dog almost died of heatstroke — even though the car was air-conditioned and her husband stopped several times to give the dog water.

I wrote that story for The New York Times, grateful to find a good story so easily and one that my friend was willing to share more widely.

 

My last book -- published in 2011. Eager to write the next one!

My last book — published in 2011. Eager to write the next one!

October/November

Now working on a book proposal, a process every non-fiction writer must go through. It’s an intellectual blueprint, a layout of what the book would be, why it matters, why now and to whom. It’s a shit-ton of unpaid spec work, in addition to my paid work.

I become co-chair of a volunteer board of 13 fellow writers. I have no training or experience running a board, although I’ve served on two of them for years.

The ongoing freelance challenge each of us faces, finding interesting, well-paid work you might even enjoy and can also do well and quickly enough to pull in significant income every single month.

December

Marketing!

People who want to write for a living fantasize that they’ll…write for a living. In reality, much of my time is spent marketing my skills and ideas to past and future clients. Some of those ideas never sell.

I write two brief stories for a personal finance website.

A friend I met a decade ago when she was a foreign correspondent for the Times invites me to lunch. She has a fantastic staff job doing investigative work. It’s comforting to talk to someone who really understands what producing high-quality journalism demands, with its joys and frustrations.

We both crave tough editors to keep up sharp and readers who respond to the finished work, some of which consumes months, even years.

I email my agent to ask how the proposal is going. He wants to strengthen it and says we need to hold off submitting it for a month or so. No book proposal gets read without an agent’s cover letter. He knows the current publishing market. I defer to his judgment.

I head north to Toronto by train — a 12-hour journey — to spend the holidays with family and friends.

If you celebrate holidays during this season, I hope you enjoy them!

Thanks for making the time to visit, read and comment here on Broadside.

I really appreciate it!

 

No, being exhausted all the time is actually not a worthy goal

In behavior, business, domestic life, journalism, life, Technology, U.S., work on December 18, 2015 at 4:18 pm

By Caitlin Kelly

When do you just...sit?

When do you just…sit?

A powerful piece from the Washington Post about why being “productive” is such a punitive way to measure our human value:

I see it a lot when I interview people and talk about vacation. They talk about how they are wound up and checking emails and sitting on the beach with their laptops. And their fear is: If I really stopped and let myself relax, I would crater. Because the truth is I’m exhausted, I’m disconnected from my partner, I don’t feel super connected to my kids right now.

It’s like those moving walkways at the airport — you’ve got to really pay attention when you get off them, because it’s disorienting. And when you’re standing still, you become very acutely aware of how you feel and what’s going on in your surroundings. A lot of our lives are getting away from us while we’re on that walkway.

There are several cultural expectations in the U.S., even after living here for decades after leaving Canada, I’ll never agree with or adhere to.

One is the notion, an outgrowth of a nation with shockingly little government regulation or oversight of the workplace, no paid maternal leave, no mandated vacation days, that work is the single most important way for all of us to spend all of our time.

Every day, in every way, we are exhorted to workworkworkworkworkwork fasterfastefasterfaster and the hell with a personal life that includes family, friends, self-care, volunteer work, meditation, travel.

Looking at art restores and refreshes me. It isn't $$$-making but it soothes my soul

Looking at art restores and refreshes me. It isn’t $$$-making but it soothes my soul

Why, all that time you want to spend binge-watching Netflix or patting your puppy or making pancakes with your kids? That doesn’t boost the GDP! How dare you?

How about…rest?

Of course, a thin and fragile social safety net — hello, cause and effect! — makes working your ass off a necessity for all but the wealthy. The single largest cause of personal bankruptcy in the U.S. is medical bills; we now pay (yes, really) $1,500 a month for our health insurance, meaning we have to earn at least $18,000 after-tax dollars before any other cost.

For two full-time freelancers in a struggling industry, that’s enough to make me go back to bed.

Who owns your time?

Who owns your time?

One reason I’ve stayed freelance is the ability to control the use of my time, when and where and how often and for how long I work. I started work the other day at 8:10 a.m. (early for me) and had already written and filed a story by 10:30 a.m. I took the afternoon off to enjoy a day in Manhattan.

Some people need to work 1o or more hours a day — they have multiple children to support and/or a non-working spouse and/or earn low wages and/or live in a high-cost area. But beyond basic economic need, tethering your life to the profit-making demands of others rarely produces much joy for those of us expected to answer them.

Americans love to mock Europeans – those five weeks of vacation! That free health care! Those subsidized university educations! – as though the endless toil and debt required to earn the money to pay for all of that were somehow so much more virtuous.

When it’s really just exhausting.

Having lived in Canada, France, Mexico and England gave me a perspective many Americans lack.

Time off recharges and restores us to full mental, physical and emotional health.

You can work hard — and play hard.

It’s possible to be a deeply valuable human being without adding any economic value.

Working freelance means we’re choosing a life with less financial security but all the pressures faced while collecting a salary.

BUSINESS OF FREELANCING

The major difference is our ability to say no.

To not leap to answer an email at 11:00 pm or 1:00 a.m. or on a Sunday morning when we’re getting ready to attend church.

Yes, it might cost us some lost income.

But it gives us a life we deeply value.

Do you feel — or succumb to — this kind of pressure to be productive?

 

 

 

Who believed in you?

In aging, behavior, domestic life, education, family, life, love, parenting, work on December 8, 2015 at 1:17 pm

By Caitlin Kelly

caitlin painting

Me, creating…

The other day, I received an email from a young friend I met in Tucson a few years ago and who has since gone on to work in Nigeria, teach English in Turkey, do volunteer work in Mexico, compete for a London-based fellowship and intern at CNN in Atlanta.

He only graduated last May.

Nor is he a person of privilege, quite the opposite, making his trajectory even more impressive.

His email thanked me for my belief in him.

We had had a long and deeply personal conversation  during a student program I was teaching in. I was touched he trusted me enough to ask my advice and was happy to give it.

It made me stop and think about the people who’ve shown their belief in me along the way and how that trust and confidence in my skills and strengths kept me going when I thought I couldn’t.

While some of today’s millennials have won trophies for showing up and some have been told Good job! for almost everything they do, I’m a Boomer from a challenging and demanding family. Everyone is a high achiever and kudos were not the norm. So the people named here made a serious difference in my life.

IMG_20150716_060818617_HDR

I know that I know how to photograph. It’s hard to take creative risks without some encouragement!

Ana

My high school art teacher, who allowed us to use her first name. Funny, warm, down to earth, she saw how troubled and unhappy I was, (bullied every day there for years), but she nurtured and appreciated my talents for drawing, painting and photography. I needed a safe place to be good at something, and to be liked, even on my worst days. She offered it and belief in someone who might not be bullied forever.

A friend of my father

He loaned me a Pentax SLR camera, knowing I wanted to become a photographer. Even more generously, he told me about an annual contest, open to anyone in Toronto to submit their images of the city to Toronto Calendar magazine — which used them as their sole cover image. Still in high school, I sold three of mine. That boosted my confidence in a way no high school grade ever could have.

malled cover HIGH

My second book, published in 2011

My editors

I started selling my writing to national magazines when I was 19, still an undergraduate at university. I still can’t quite imagine what they thought of the kid who showed up in their offices with a multi-page list of story ideas I went through until they finally said yes to one of them.

Or sent me out to report stories I’d never done before — like sitting in the open door of an airplane to watch a skydiver or calling the German headquarters of Adidas for a story about running shoes. I was hired at 26 as a staff reporter for the Globe & Mail, Canada’s best national newspaper, without a minute of daily newspaper experience after eight years’ freelancing for them and my editors there sent me out on major stories that ran front page, terrifying me but giving me opportunities to grow, learn and shine.

Philippe Viannay

Once in your life, if you’re lucky, you meet the right person at just the right moment. Not romantically, but in a much deeper sense.

A former Resistance hero, he was the founder of a Paris-based journalism fellowship I was selected to participate in, (and also founder of a home for wayward boys; Glenans, a sailing school, and a major daily newspaper.) He introduced me to everyone, proudly, as “Le terrible Caitlin!” — which I thought rude until I realized it meant terrific.

I was 25, desperate to somehow get a great journalism job, to build my skills and self-confidence. To have someone so incredibly accomplished like me and deeply believe in my potential? He did, for which I’m forever grateful.

photo(40)

Reporting in Bilwi, Nicaragua for WaterAid

My clients

I’ve had some amazing adventures as a journalist. I’ve spent a week crewing on a Tall Ship and sailed with an Americas Cup crew.

The best adventure (so far!) was in March 2014 when I joined a multi-media team in rural Nicaragua for a week’s reporting on the work of WaterAid there. We worked in 95-degree heat in Spanish and Miskitu and became so close that we all stay in touch still. It means a lot to me that clients trust me to tell their stories.

My fencing coach

How cool was it to be coached by a two-time Olympian? Amazing!

I  had arrived in New York with no job/friends/family/college alumni — and had to re-start my journalism career at 30.

I landed in Manhattan, a hotbed of fencing talent. My coach, who was teaching the sport at NYU, was a former Navy man, who decided after a year or so of our mediocre foil fencing to turn a small group of women, then in our mid 30s, into sabre fencers. This was unheard of  — and we couldn’t even progress beyond nationals because there was then no higher-level competition available to women.

It meant learning a new weapon, new ways of thinking and behaving on the strip, and most of all, simply being willing to try something that looked weird and impossible at first.

His faith and belief in us — much deeper than any we had in ourselves! — was truly transformative. I went on to become nationally ranked for four years, happily surprised at what you can do when someone sees talent within you, pushes you hard to develop it and celebrates the results.

BLOWN AWAY COVER

My first book, published in 2004

My first agent

I found him through a friend. Quiet and soft-spoken, he took me to lunch at one of the city’s most elegant restaurants, Balthazar, where we ordered Kumamotos. (Oysters. I had no idea!)

I wanted more than anything to write non-fiction books, to do deep, national reporting on complicated subjects. Ambitious stuff. Finding an agent isn’t easy — you need to like, trust and respect one another, knowing you’re entwining your reputation and career with theirs.

And when an agent takes on a new writer, one who has yet to even publish a book, they’re gambling on a raft of things: your skill, your determination, your ethics, your ability to see it through to the end.

He fought hard for my first book as 25 publishers said no, some quite rudely. It did sell, and we’re now working together once more on my third book proposal.

M

She’s opened her home to me for decades and treated me as family, even though we met professionally when she was a PR rep in Toronto and I wrote about the organization she worked with. After I became a victim of crime here in New York, she let me stay in her Toronto home for three weeks to recover to decide if I would come back to the U.S.

IMG_2130

My best friend, my husband, Jose

Jose

My husband, a fellow journalist, has been-there-done-it-seen-it-all — he’s won a Pulitzer Prize for editing 9/11 photos for The New York Times, photographed three Presidents as an eight-year member of the White House Press Corps, covered two Olympics, several Superbowls, the end of the Bosnian war. He knows what excellence in our field looks like and demands.

His faith in me — even as our industry has lost 40 percent of its staff since 2008 — is enormous. He’s seen me write two books, (with two tired fingers!), and encourages me every day to take even more creative risks.

 

Who believes — or believed — in you along the way?

What did they say or do that kept you going?

 

Follow

Get every new post delivered to your Inbox.

Join 16,273 other followers