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Posts Tagged ‘finding a job’

You’ve graduated college! Now what? Ten tips…

In aging, behavior, education, life, work on May 19, 2015 at 1:01 am

By Caitlin Kelly

Victoria College, University of Toronto, my alma mater

Victoria College, University of Toronto, my alma mater

First — congratulations!

Maybe you’re one of those whose cap read Game of Loans.

Maybe you had a full ride and are graduating debt-free.

Maybe you’ve already found your first job.

A few thoughts as you head into off-campus life:

Stay in touch with any professors with whom you had a great relationship

Many students leave college without ever having spoken to a professor outside of class. They might have stuck to email or texts or simply focused only on their grade. Mistake! Every bright, ambitious student who has forged a more personal relationship with a professor, or several, has already significantly smoothed their path to internships, jobs, freelance work, fellowships and graduate school recommendations.

Time to up your wardrobe!

Even if you’re only working part-time or job-hunting, know that almost every opportunity to connect with an adult in your life can open useful doors. But only if you leave a favorable impression. While baggy jeans, sloppy PJs, purple hair and 12-hole Doc Martens might have been your school’s unofficial uniform, you now need to impress a different set of people. Employers!

Same with grooming

Details matter, even if not to you or your friends: raggedy cuticles, chipped nail polish, hair that’s weeks past needing a trim or cut, shoes that need new heels or a coat of polish. You only get one chance to make a first impression.

It's not personal! Armor up, kids!

It’s not personal! Armor up, kids!

Look people in the eye, smile and offer a firm handshake

Many of the people you’ll now be interacting with — whether work colleagues or supervisors — are people of a different generation, and they expect you to arrive with polished social skills. No matter how shy or scared you really might feel, people respond best to someone who looks them in the eye when they speak and who is clearly paying careful attention to what they say.

Scrub your existing social media and keep it clean

No one, I assure you, wants to see photos or videos of your drunken or stoned exploits. Nor angry/obsessive comments about your love life or lack of same. Make sure you have a LinkedIn profile with a terrific recent head-shot and fill it out completely; it’s many employers’ first stop when deciding who to interview for a position.

A blog can be a great sales tool

If you don’t have one — and you have an area of expertise, especially — get started! WordPress themes are free and dead easy to set up. Think of your blog as a 24/7 marketing tool. If it is well-written, free of spelling and grammatical errors and well-illustrated, it can show off a wide range of your skills and some of your personality in a way that no resume can match.

Get a great-looking business card and hand them out wherever possible

Moo.com makes great-looking ones. Al you need is your name, email address, phone number and Twitter handle.

Use a stamp!

Use a stamp!

Attend every conference, event and panel in your desired field or industry that you can afford

Now that you’ve finished with classes and grades as your measures of success and learning, it’s time to start connecting with some of the people you might like to work for. Seek out a few Twitterchats in your field or desired industry. Lurk long enough to see who’s who, but adding smart, insightful comments will make people curious about you and what you have to offer.

Almost every conference offers some opportunity to save costs by volunteering there. And be sure to introduce yourself politely, (see: business cards.) A bright, well-mannered, friendly fresh grad — with a business card and some wit and charm — can make powerful impressions in only one day. (Follow up quickly with the people you’ve met and want to stay in touch with before they forget who you are.)

Informational interviews are a terrific way to gather intel on where to go next

I’m surprised how little-known this technique is as an excellent way to learn a lot about possible careers or graduate programs.

When I considered leaving journalism for interior design — quite a leap! — I interviewed three women working in the field and asked them some basic questions: What do you like best about this work? What do you like least? What are the three most essential skills needed to succeed in this industry?

You can learn a great deal from conducting a focused 20-minute informational interview, including that you really don’t want to do that dream job after all. Arrive at each face-to-face or Skype meeting with a prepared list of 8-10 focused questions, take careful notes, do not ask them to hire you — and send a hand-written thank-you note on good plain stationery, (yes, with a stamp), within two days.

If you can afford to travel for a while, go!

If you can afford to travel for a while, go!

Breathe!

You’ve worked really hard for four or more years. You’ve made great friends, enjoyed a wide range of new experiences (see: scrub social media!), gained intellectual confidence and skills. While “everyone else” might have a job or a plan for grad school or a sexy internship already, take your time to decompress a bit.

Go!

Go!

I think the very best choice any fresh grad can make — if you can afford it financially — is to travel as far and for as long as possible; post-graduation I spent four months alone in Europe, traveling Portugal, Italy, France and Spain and it taught me a lot more about how to be independent. It also helped me win the best experience of my life, an eight-month journalism fellowship based in Paris, whose criteria included language skills and a demonstrated interest in European affairs.

Done!

The rest of your life awaits.

After 31 years, life begins outside the NYT newsroom…

In aging, behavior, business, journalism, life, photography, work on March 31, 2015 at 2:53 pm

By Caitlin Kelly

Michele McNally, director of photography for The New York Times, pays tribute to Jose as colleagues gather round

Michele McNally, director of photography for The New York Times, pays tribute to Jose as colleagues gather round

My husband, Jose Lopez, has had a career few can match — eight years in the White House press corps, photographing Ronald Reagan, George H.W. Bush and Bill Clinton. He’s flown on Air Force One and been in the Oval Office.

He covered the end of the Bosnian war, sleeping in an unheated shipping container, unable to shower for six weeks, his Christmas “dinner” a packet of chicken soup.

Our amazing local bakery, Riverside Bakehouse in Ardsley, NY, made this great cake -- on 2 days' notice. I wrote the headlines (Arthur is the publisher; Zvi a colleague)

Our amazing local bakery, Riviera Bakehouse in Ardsley, NY, made this great cake — on 2 days’ notice. I wrote the headlines (Arthur is the publisher; Zvi a colleague)

He traveled to Rekjavik to cover a summit with Gorbachev.

For a decade, he also chose and mentored young photographers through The New York Times Student Journalism Institute, creating a new generation of talent — some of whom now work at the Times.

His goodbye cake was enjoyed by all

His goodbye cake was enjoyed by all

His own blog, Frame 36A, is here.

And here is his story on the Times’ Lens blog.

He covered two Olympics and five Superbowls and then worked for 15 years as a photo editor in sports, Foreign/National, real estate, business and — lastly — as photo editor of the NYT Now app, working with men and women half his age.

He leaves the newsroom today — 31 years after arriving from his first few newspaper jobs in Texas and Colorado, a cocky young guy with a thick head of hair.

The great "Grey Lady" has some fun staffers! Cornelius, a fellow NYT Now app colleague...

The great “Grey Lady” has some fun staffers! Cornelius, a fellow NYT Now app colleague…

Gulp!

It was a very difficult decision for him to leave — he loves his work and his colleagues — and one we did not make lightly; great journalism jobs within great organizations have become unicorns.

But this buyout offer was munificent, and he still has excellent skills and boatloads of energy he’s bringing to his job search.

It was an emotional afternoon and evening as staff and freelance photographers, editors and reporters lined up to hug him fiercely and to wish him well. I was so touched, although not at all surprised — having written freelance for the paper for decades and knowing many of these people as well — to see how well-loved and deeply respected he is.

There were staffers barely out of college and retirees who came back to the newsroom — and a nearby bar after work — to congratulate him.

I love this tradition! Every time a NYT staffer leaves, they mock up a fake NYT front page with funny/loving headlines, stories and photos...here are pix of Jose from 1984 onwards, the year he arrived

I love this tradition! Every time a NYT staffer leaves, they mock up a fake NYT front page with funny/loving headlines, stories and photos…here are pix of Jose from 1984 onwards, the year he arrived

Jose blends the unusual and terrific mix of tough-as-nails under pressure and diplomatic, gentle manners. (Very Timesian!)

More essential to a job search in 2015 — he combines the gravitas and deep wisdom of a career news photojournalist with the most up-to-date digital skills he used selecting images for the NYTNow app.

On to the next adventure!

How to survive the world of work? Develop “individual economic resilience”

In behavior, books, business, culture, journalism, life, Media, Money, photography, work on November 22, 2014 at 12:24 pm

By Caitlin Kelly

I still write for them, but for how much longer? Big changes ahead for that paper...

I still write for them, but for how much longer? Big changes ahead for that paper…

Here’s an interesting piece from Quartz.com — a site I’ve written for — about the three essential skills we’ll need to survive the world of work:

The way that work looks, feels, and functions is in the midst of a dramatic shift. Every time we have gone through a major shift in work in the past, we have had to learn new skills to support it. We had to learn the work of agriculture. We had to learn how to work on an assembly line. We had to learn to use typewriters and fax machines.

So the question now becomes, what do we need to learn that will help us thrive in this new world of work today and ten, 20, 30 years from now? From my experience, I see three of the main categories of skills as: problem solving, technology, and self-management.

To which I say — with all due respect — Duh!

At the turn of the 19th century it was the captain of a whaling ship or a carriage driver who had to re-invent immediately as technology changed around them, no matter what their past achievements.

Today, anyone working in what’s quaintly called “legacy media” — i.e. print — is learning to pivot as fast as they possibly can, regardless of their awards, education, age or level of experience. Anyone with enough years and income to completely re-train or upskill is doing so. Those of us with an antipathy to the costs and time demanded to re-credential more formally are tap-dancing quickly.

BUSINESS OF FREELANCING

In this respect, I feel fortunate to have grown up in a family of full-time creative freelancers. My father made documentaries, feature films and television news shows for the BBC, CBC, Disney and others. My late stepmother wrote and edited television dramas and my mother was a print writer, editor and broadcast journalist.

No one ever had a pension to look forward to; negotiating for our full value was standard operating procedure, with agents and accountants a normal part of worklife. We never relied on anyone to “take care” of us financially, so I learned to be really cheap frugal with my income and save as much as possible.

I started my writing career with — yes, really! — a manual typewriter and an answering service. No internet, no Google, no email, no Twitter or Facebook.

I had to develop my “individual economic resilience” while still in college, as my freelance photo and writing work put me through it and paid my bills.

I’ve had, and sometimes really enjoyed having, a steady and healthy paycheck. But I’ve been laid off and I’ve been fired — losing that income overnight, sometimes with no warning.

Full-time freelancers learn how to manage money, or quickly flee self-employment, but learning those three skills is second nature by now. Any freelancer unable to create and sell their skills, over and over, raising their rates whenever possible, is not someone with IER. It comes with the territory.

Having said that…

images-3

A few thoughts on IER:

— How deliciously laissez-faire capitalist! We’re all just “units of labor”, individual mini-cogs in the enormous and rapacious machine of capitalism — hire/fire/repeat.

— How utterly American this is! Cooperation? Co-working? Finding shared solutions through a sense of solidarity with other workers? Snort! Every man for himself, boys  — and devil take the hindmost.

— Can you say “union”? Of course you can’t! Now that American unions are the smallest and weakest in decades — 7 percent private sector and 11 percent of the public sector — it’s a foregone conclusion that The Man owns us, leaving each of us to fight individually for what we feel (or do!) deserve in return for our skills.

— Can you say “confidence?” If not, kiss your ass goodbye. It take some serious chutzpah; (see that soothing phrase above “self management”) to know when, how and how hard to push back against your freelance clients or full-time employer for better wages and working conditions. In a crappy economy, millions of us have lost our jobs, our former earning power and our nerve.

 My biggest problem — the same one faced by millions of American workers in age of record corporate profits?  (See: “problem solving”?)

Stagnant wages.

From the Nov. 14 edition of The New York Times:

“We are adding jobs, but it is still a wageless recovery,” Elise Gould, an economist with the left-leaning Economic Policy Institute, said, adding that average hourly earnings rose only 0.1 percent in October after no gain in September. “The economy may be growing, but not enough for workers to feel the effects in their paychecks.”

The story received 410 comments, such as:

Joining this story with last week’s about fast-food workers in Denmark earning $20 per hour is an illuminating cultural history lesson. Many of the recently hired workers in the U.S. story are part-timers with no health insurance who are earning below the poverty level. In Denmark, the common interest in maintaining a society that offers a living wage to workers has created a higher scale. While the employers in Denmark are willing to make a little less profit than their U.S. counterparts, they still do make a profit, which combined with the vitality of a work force of decent wage earners pays dividends across the whole society. It’s a matter of choice. In the U.S., maximum profit at all cost rules the land and the workers suffer.

How’s your IER?

The endless fight for a living wage: is $15/hour really too much?

In behavior, business, cities, culture, life, Money, news, urban life, US, work on November 6, 2013 at 2:55 pm

By Caitlin Kelly

The federal U.S. minimum wage remains $7.25. Five states have no set legal minimum at all; six pay more than $8.00/hour.

(The minimum wage in Australia is already $15.00.)

In an era of almost $4/gallon gasoline and rising costs for food, health care and other necessities, the fight to win a living wage continues.

Official seal of SeaTac, Washington

Official seal of SeaTac, Washington (Photo credit: Wikipedia)

The city of SeaTac, in Washington State, is fighting this battle today.

From bbc.co.uk:

Supporters of Proposition 1 say $15 an hour is a “living wage”.

Detractors say that it would see businesses close and lay off some of
the 6,300 workers who would be impacted by the raise.

SeaTac covers just 10 sq miles (26 sq km) and has a population of just 30,000, with only 12,000 registered voters.

But what everyone agrees on is that tiny SeaTac has suddenly become a battleground for one of the biggest issues confronting the US economy – income inequality, or the widening gap between the rich andpoor, which has risen to its highest level since 1917.

“Coming out of the recession, we’ve seen job growth come out of the low-wage service sector,” says Prof Ken Jacobs, head of the University of California-Berkeley Labor Center.

The battle is pitched — desperate workers struggling to make ends meet against employers who insist they cannot possibly pay more.

Or that workers simply offer little to no skills, certainly none they value at that price.

The state of New Jersey — with 50,000 workers employed at minimum wage — will raise its lowest legal wage January 1 to $8.25/hour.

Like every argument, this one contains a blend of truth and perception, of assumption and received wisdom.

One of the issues is really thinking harder about what constitutes a “skill.”

Here are my thoughts, quoted recently in U.S. News and World Report, about what it’s like to work retail.

I worked a low-wage job from September 2007 to December 18, 2009 when the economy fell off a cliff and I desperately needed additional income. I sold costly outdoor clothing and accessories for The North Face, in an upscale suburban mall in New York, a 10-minute drive from my home. I earned $11/hour with no commission, few bonuses and a 30-cent raise in that time.

I typically sold $150+ worth of merchandise every hour; my best day ever, I sold more than $500 worth per hour.

And the company’s “reward” for selling $25,000 worth of its merchandise, virtually all of it sourced from low-wage factories in Peru, China and elsewhere? A gift card for the same merchandise worth $25.

You can exhort your workers and plaster mission statements to your walls, issue edicts, wave your hands…It’s tough for any worker to get excited — or “engaged” as the workplace gurus like to call it — when you’re toiling for pennies and earning significant profits for the person who relies on your labor.

Let alone a major multi-national corporation whose top executives now stagger home bent double with the bags of cash they’re netting — now typically 354 times the wage of their average worker.

When you can’t even pay your bills, no matter how hard you work, work loses much of its meaning.

And all of its dignity.

In January 2009, our store manager cut all our hours. I was only working one seven-hour shift, then cut to five hours, one of which paid for the cost of parking at the mall. We were told “the company can’t afford more.”

That month The Wall Street Journal reported that the parent company of The North Face was sitting on millions in cash — money it used in 2011 to purchase a competitor, Timberland for $2 billion.

The assumption being that no one working a low-wage job would notice this odd and striking definition of “can’t afford.”

I did, and wrote about this in my book about my time there, “Malled: My Unintentional Career in Retail”, which was published in China in July 2013.

malled cover HIGH

I do realize what happens when you pay workers poorly — they quit! I’ve been hiring part-time assistants for more than 15 years, when I paid a college undergrad $12/hour for her skills. Jess was amazing: smart, funny, a quick learner and a ferocious work ethic.

That was a lot of money then, and for some workers, it still is. I’d have simply felt embarrassed offering her less; I recently heard from an undergrad at a prestigious American university that a professor offered them $7.25/hour, which I find appalling and abusive.

When I pay $10/hour I can find smart and talented people  — but only for a few weeks, a month or so at most. They leave quickly, as they must, to make more elsewhere. At $15/hour I was able to keep the skills of someone else this year for more than eight months.

Hoping to replace her, (as she now seeks a full-time job), I recently interviewed someone who came highly recommended…and who wants $25/hour.

That’s my breaking point. So, for now, I am mostly assistant-less, and feeling that loss in my reduced productivity.

The pricing of our labor is a delicate dance. But tight-fisted employers who insist that low-wage workers have “no skills” are lying to themselves and to their weary workers.

They’re also short-changing their customers, who need, expect and deserve good service for their hard-earned dollars.

Here are some of the skills we used in our retail work:

— Maintaining a sense of humor (let alone having one to start with!)

— Listening carefully and for long periods of time to customers to discern their needs

— Speaking to customers in whatever style/tone/speed (even foreign language) best suited them

— Learning and memorizing a wide array of product knowledge: size/price/technical specs

— Lifting, carrying, stacking, folding and hanging goods

— Cleaning and tidying the entire store, top to bottom

— Ringing up purchases

— Watching the sales floor to deter shoplifting

No skill?

Snort.

Try calming a shrieking one-per-center threatening to “call corporate” if you fail to meet her demands.

Try helping a mentally disabled teen sort through all his jacket options to find something he loves that fits

Try explaining to a Saudi prince’s servant which down jacket will keep the princeling warm in his first New York winter.

walmart beijing

walmart beijing (Photo credit: galaygobi)

When Walmart employees suck up taxpayers’ money in food stamps ad Medicaid because their cannot earn a living wage...we’ve got a problem.

A 2004 study by UC Berkeley’s Institute for Industrial Relations found that, in California, the average Walmart employee required over $500 more in total public assistance than workers from comparable large retailers. Families of Walmart workers required 40% more health care assistance and 38% more in other kinds of public assistance (like food stamps, subsidized housing, and school lunches) than comparable families of large retail workers.

In addition, a 2006 report by the Philadelphia Inquirer found that Walmart had the highest percentage of employees enrolled in Medicaid in the state; one in every six of Walmart’s 48,000 Pennsylvania employees was enrolled. Finally, in January of 2012, the Ohio Department of Job and Family Services found that Walmart employees and families were the top recipients of Medicaid, food stamps, and cash assistance in the state.

The American worker is being subjected to a fierce game of chicken — who will blink first? Who will cave most quickly to imperial corporate demands, like these, made to the mayor of a small, economically-strapped town in Idaho:

Another economic rescue with Hoku’s glamour and promise is not on the horizon. Mr. Blad, in an interview in his office, said a big employer had recently expressed interest in coming here, bringing perhaps 1,000 jobs. But the company, which he declined to name — a warehouse distributor that does most of its sales over the Internet — has said it would offer $10 an hour, only a few dollars above the minimum wage.

The company even had the audacity to ask for financial incentives, which the city has politely declined. “We would welcome them, and we would value them,” Mr. Blad said. “But I can’t justify taxpayer dollars for a $10-an-hour job.”

What say you?

Are you working for (or paying) minimum or low wages?

If you’re earning so little, do you have an exit strategy?

The end of (unpaid) internships — about time?

In behavior, business, education, film, journalism, life, Media, Money, movies, news, television, US, work on November 2, 2013 at 12:51 pm

By Caitlin Kelly

As some of you know, this has been a year of lawsuits against major corporations with very deep pockets who have hired interns and either not paid them enough — or not paid them anything at all.

Experience, skills and a new network are deemed sufficient compensation.

internship

internship (Photo credit: Sean MacEntee)

The problem? No lower-income would-be employee can afford to rent space, feed and clothe themselves, let alone afford gas or subway fare, if they are not paid. A serious internship requires all the time and energy it takes to make that income “on the side” — which has meant that many internships are eagerly claimed by those whose parents or partner can afford to subsidize them.

If a company can keep its lights on and elevators running, it can afford to pay its interns!

Now, in response to all the hue and cry, Conde Nast — the publishing empire producing Vanity Fair, Glamour, Vogue, et al — has decided to end its internship program.

Here’s a piece about it from mediabistro.com, a major hub for Jnews:

there’s so much more to doing internships than just the desk work. As they’re pursued in such a transitional time of life, I believe they help to shape who you are not just professionally but also personally, and if
they’re done right, they can push you toward a decision about what you want to do with your life. For the rest of your life. What if other huge names like Condé Nast gave up on their internship programs? The New Yorker, in many circles, is considered the pinnacle of journalistic success.

And for fashion writers and enthusiasts, Vogue reaches those heights. Now, freshly graduated people are potentially left to knock on Condé Nast’s door with zero relationships in the building, having had no opportunity to show them that they can hack it at a major media title —the  shot you get during an internship.

English: I took this photograph of the footsto...

English: I took this photograph of the footstone of Conde Nast in Gate of Heaven Cemetery on April 9, 2007. Conde Nast was a real person — how would he feel about all this? GNU Free Documentation License – (Photo credit: Wikipedia)

And from The Globe and Mail:

I remember when my first internship ended, the staff gathered around to tell me what a wonderful a job I had done and wish me well. But instead of eating cake, I really wanted to blurt out “just put me on the payroll!”

On the other hand, that internship helped me land my first paying job. The hiring manager even overlooked his requirement that I possess a master’s degree in journalism from an expensive Ivy League college after seeing clippings of my articles published during that internship.

But somewhere along the line, internships – meant to bridge the skills gap between formal education and an entry-level job – evolved into an accepted way for companies to demand free labour.

In recent years, a chorus of discontent has arisen over unpaid internships, most notably in several high-profile lawsuits, including ones against Fox Searchlight Pictures and Hearst Magazines. Condé Nast shut down its internship program last week after an earlier lawsuit.

I have strong opinions about this as I’ve been hiring — and paying — interns and assistants for more than a decade, paying them a low wage of $10 hour to a maximum of $15/hour. I had an unpaid intern, Jessica, who received college credit for the semester we worked together — by the time it ended, I’d grown so reliant on her helpful good cheer I paid her $12/hour, and then (with one phone call) found her her first post-grad job, in the field she wanted.

On my first book, “Blown Away: American Women and Guns”, I truly was broke, yet managed to find four bright, capable young women to help me with research — without pay. They were excited to contribute to a work of women’s history and I was deeply grateful for their skill and energy. One of them, 11 years later, remains a friend and colleague; she went on to work for one of NPR’s biggest national radio programs.

Cover of "Blown Away: American Women and ...

Cover of Blown Away: American Women and Guns

Since then, I’ve worked with about a dozen others, some fantastic, some less so. But I’ve paid all of them, even those without a shred of journalism experience or training. It’s a win-win for us both — they learn a lot, quickly, by doing substantive work and I am freed from endless administrative tasks to get on with higher-value work I need to do.

These are not full-time jobs. I can’t pay anyone thousands of dollars a month; i.e. a living wage. But I spend hundreds, sometimes close to a thousand dollars, each year to hire and pay people for their skills.

If someone is offering you a skill — and you, and your company, are profiting from their labor, pay them.

It seems pretty simple to me.

Have you done a paid (or unpaid) internship?

Was it as valuable as you’d hoped?

It’s Labor Day: What does work mean to you?

In aging, behavior, books, business, journalism, life, news, US, work on September 2, 2013 at 3:02 pm

By Caitlin Kelly

The radio plays Aaron Copland’s breathtaking “Fanfare for the Common Man.”

Cover of Supply Chain Management Review

Cover of Supply Chain Management Review (Photo credit: Wikipedia)

The front page of The New York Times carries this incredibly depressing-but-important story about how clothing factories overseas — the ones that probably made the T-shirt I’m wearing as I write this post — are lying, cheating and faking their “safe” inspected factories:

As Western companies overwhelmingly turn to low-wage countries far away from corporate headquarters to produce cheap apparel, electronics and other goods, factory inspections have become a vital link in the supply chain of overseas production.

An extensive examination by The New York Times reveals how the inspection system intended to protect workers and ensure manufacturing quality is riddled with flaws. The inspections are often so superficial that they omit the most fundamental workplace safeguards like fire escapes. And even when inspectors are tough, factory managers find ways to trick them and hide serious violations, like child labor or locked exit doors. Dangerous conditions cited in the audits frequently take months to correct, often with little enforcement or follow-through to guarantee compliance.

Dara O’Rourke, a global supply chain expert at the University of California, Berkeley, said little had improved in 20 years of factory monitoring, especially with increased use of the cheaper “check the box” inspections at thousands of factories. “The auditors are put under greater pressure on speed, and they’re not able to keep up with what’s really going on in the apparel industry,” he said. “We see factories and brands passing audits but failing the factories’ workers.”

Still, major companies including Walmart, Apple, Gap and Nike turn to monitoring not just to check that production is on time and of adequate quality, but also to project a corporate image that aims to assure consumers that they do not use Dickensian sweatshops. Moreover, Western companies now depend on inspectors to uncover hazardous work conditions, like faulty electrical wiring or blocked stairways, that have exposed some corporations to charges of irresponsibility and exploitation after factory disasters that killed hundreds of workers.

I wrote about the horrible working conditions at Foxconn, the enormous Chinese company whose workers make Apple products (yup, writing on one right now) and who flung themselves out of windows in despair.

I talked about this in “Malled”, my book about retail labor. It was published last month in China, with a new cover and title.

I have several Chinese-speaking friends who have offered to compare the translation to my original — to see if that bit was censored.

It’s a crappy day here in New York — gray, cloudy, hot and humid. It’s an official holiday. Time to relax, recharge, reflect on our role as “human capital” the new euphemism for the old euphemism for human beings toiling for pay — “labor.”

But we are both working, albeit from home.

Jose, whose full-time job as a photo editor for the Times keeps him busy enough, spent all day yesterday on an income-producing side project.

I spent the day with a friend, deep in conversation. Turns out, even with a decade+ age difference between us, despite living on opposite coats, we both spend much of our time figuring out how to make our work-lives both more emotionally satisfying and financially useful to our needs.

Time Selector

Time Selector (Photo credit: Telstar Logistics)

Recent polls are shockingly sad — some 70 percent of Americans hate their jobs. A Gallup poll of 150,000 workers found many of us actively miserable in the place where we spend the bulk of our days and energy.

This is nuts!

I grew up in a freelance family. No one had a paycheck, pension or guaranteed income, working in print, film and television. No one taught on the side. It was balls-to-the-wall, full-on creative entrepreneurship, for years, decades.

I took my first staff job, the job (then and now) of my dreams, as a feature writer for The Globe and Mail, Canada’s national daily, when I was 26. “This is the best job you’ll ever have,” a friend working there warned me. I laughed, assuming a lifetime of up-and-onward, in title, status and income.

She was right.

I hope to stop working full-time within the next decade.

Minute Maid Plant, 1950s

Minute Maid Plant, 1950s (Photo credit: StevenM_61)

I want to travel to the many places I still know very little of: Africa, Latin America, Asia. They require $1,500+, 12-16-hour flights. They are not places I want to cram into a week or ten days “vacation.”

I hope to keep writing books, teaching, keeping my hand in. But not tethered to the hamster wheel of non-stop production.

How do you feel about your job?

Rising costs, falling income, and waving at the Rockefeller helicopter

In aging, behavior, business, cities, culture, domestic life, journalism, life, Money, urban life, US, work on April 25, 2013 at 11:02 am
Money Queen

Money Queen (Photo credit: @Doug88888)

By Caitlin Kelly

Here’s an honest, powerful and deeply depressing blog post about what American life when your income is falling and costs going through the roof:

Hubby left and again, he had to stop off at the gas station to fill up his car.  He drives around 150 miles per day for his job.  And yes! he drives a fuel efficient car that gets between 35 and 40mpg.  But it’s not working out like we planned.  With the cost of gas at over $4.15 a gallon (and still rising) and the tightness of available money, it’s becoming a nightmare, with no end in sight.

While at the gas pump, the woman in the next booth came over to my husband and asked him if he had any money to give her.  “I need money to buy gas” she said “to get to work.  I don’t have any money to buy gas to get to work nor even come back from work and get home.  Do you have any money to give me, man?” DH then realized the reality of our own financial predicament. He told the woman that he had just been fighting with his own wife over the tightness of money and our own inability to buy food and gas and pay looming tax bills.

The only money I have that I can give you is this dollar bill,” he said and handed the woman the paper dollar bill I found in the parking lot yesterday.

I had breakfast the other morning, (total cost $11.00 for both, plus $1.00 for parking), with a friend who is single and freelancing and faces monthly living costs of $4,000; just her rent and health insurance is $2,000 every month. She has no savings anymore, having won and lost several jobs in our field over the past few years.

She has worked her whole life, like me, in journalism, and at 58 knows that the odds of finding a new full-time job that allows her to meet her living costs and save for retirement are slim-to-none.

Going back to college? For her, financially impossible. Taking some sort of quick, cheap credential? Maybe — but, really, given a choice of a 30, 40 or 58-year-old, who’s going to hire someone that age?

For millions of hard-working, educated, skilled and experienced Americans, a hand-to-mouth existence is the new normal. Especially those over the age of 50.

Here’s a powerful recent story from the Los Angeles Times about how work, even for the most highly educated, is changing for the worse:

Matt Ides has a doctorate in history and extensive teaching experience. Unable to find a full-time, tenure-track job, he took an adjunct teaching position at Eastern Michigan University, where he was paid $3,500 per class. He taught five classes one semester and four the next. One more class and the university would have had to consider him a full-time employee under university policy.

If not for his girlfriend’s salary, he said, “I would have had to live in a one-room apartment and eat soup every day.”

I moved to the U.S. in January 1988. As a brand-new driver, I was exquisitely attuned to the costs of owning, insuring and fueling a vehicle. Gas, then, cost 89 cents a gallon — today, it’s between $3.90 and $4.15 or more.

The price of groceries has shot through the roof. The cost of commuting to New York City, a daily necessity for my husband who works there, and for me to meet with clients and actually enjoy Manhattan occasionally, just rose, again, by 10 percent.

Jose and some others at his workplace are represented by a union, initially offered a 0 percent (yes) raise by his employer, The New York Times. They won a fat 2 percent a year — and the Times is considered, by some, a career pinnacle, a place you work long and hard to achieve.

I recently pulled out some old paperwork, and found an invoice from 1997 — 16 years ago — for $900. I just accepted an assignment last week from the Times for $900.

Nothing, anywhere — shoes, clothes, food, gas, insurance, dental bills, haircuts — costs what it did 16 years ago. Anyone attending university in the U.S. knows this firsthand, as tuition costs have skyrocketed, while incomes are stagnant and jobs hard to find.

Here’s the story of a graduate student at Duke, (named for the tobacco fortune family who founded it), who lived in a van in a parking lot so he could actually afford school. In a van.

Money - Black and White Money

Money – Black and White Money (Photo credit: @Doug88888)

Few of us are less educated, more stupid, more lazy or unwilling to work hard than we were 10 or 15 or 20 years ago.

Stagnant and falling wages for most of us are simply killing our desire, and ability, to get ahead of our monthly basic costs— to save for short or long-term needs, whether retirement, car repair, education, medical bills or (imagine), a vacation.

I’ve thought about moving far upstate, where we could probably buy an old house for cash and pay very little in property taxes. Socially? Death. Professionally, nothing would be there for my husband, who makes almost three times what I do. Making an even longer commute — with less time for himself and for us? Not a great option either.

So, moving isn’t really a smart choice. Neither Jose or I, (both award-winning veterans in our field), have advanced degrees, so no teaching jobs are open to us, even as a poorly-paid adjunct.

I had lunch recently with an editor who did exactly that, moved to the Catskills with her husband and baby. She lasted two miserable, lonely, broke years and now lives back in Manhattan.

We could, I suppose, go to a much smaller, rural place somewhere very far away in the Midwest — distant from our friends, colleagues, neighbors and social networks. But I tried rural life, for 18 months when I was 30. Sorry, for those who thrive on it, I hated it, never so lonely, broke and miserable in my life. Unless in that other place you have dear friends, loving family and/or steady work that will really help you thrive, I don’t see much appeal in moving anywhere else at this point.

And every day, right over my head, I hear the sound of income inequality — as a helicopter thud-thud-thuds across the sky very close to my balcony. It’s a Rockefeller, flying to work in Manhattan, 25 miles south; their huge, gated estate lies about a 10-minute drive north of our town.

How’s things with you these days financially?

Are you as worried as I am?

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Ten ways to be a kick-ass assistant

In behavior, business, education, life, work on March 13, 2013 at 1:31 am

When am I gonna make a living?.
It’s gonna take a while before I give in. Yes it is.
I’m sick and tired of scratching a living.
I am hungry but I’m not gonna give in, no

—- Sade, “When Am I Going to Make a Living?”

The job market is still lousy here in the United States, for thousands of smart people — even many with Really Fancy College degrees.

In a tough economy with too many people chasing too few jobs, you need to get your foot on the rung, even the bottom one, of a ladder that might actually lead you to a job you want. That might mean becoming someone’s assistant.

No eye-rolling. No “I didn’t go to college for that!”

No one did.

OK Boss - NARA - 534390

OK Boss – NARA – 534390 (Photo credit: Wikipedia)

For more than a decade, I’ve hired, managed and retained unpaid interns and paid assistants to help me run my writing business and to research and help promote my two books.

I got the idea while teaching a journalism class at a local university with only 13 students. I knew exactly who I hoped would intern for me — a lively, funny, down-to-earth young woman named Jessica. It was like asking her for a date! Luckily, she said yes and stayed on to work for me after her unpaid internship ended; I paid her, more than a decade ago, $12 an hour. She was worth every penny.

In return, with one phone call to someone I knew who needed help, I found her a job straight out of school in a field she wanted. Score!

One of my favorite movies is The Devil Wears Prada, from 2006. I used to sympathize with the beleaguered and overworked assistant, Andie, but after the first few viewings, my sympathies switched to Miranda Priestley, her super-demanding boss at Runway magazine.

It’s a fun film — and offers much workplace wisdom.

Cover of "The Devil Wears Prada [Blu-ray]...

Cover of The Devil Wears Prada [Blu-ray]

If you’re looking for work, certainly a first post-grad job, think on these things…

Listen carefully

In an age of CPA — continuous partial attention — it’s rare to find young staffers able to offer you their full, undivided attention and look you in the eye for more than a few minutes. This is essential for creating and maintaining a working relationship with your boss and his or her clients or colleagues. Feels weird? Tough!

Your boss hired you to help them perform better. Listening very carefully to their instructions — and the tone of of voice they’re delivered in — is key. This is tougher by text or email, so try to get some face or phone time with them as well.

Take notes

Can you possibly remember everything they asked you to do? And every deadline? I doubt it. No matter how trivial the conversation appears to be — your boss is running between meetings or it sounds like an afterthought — it’s important to them. Which means it’s important to you!

Ask a lot of questions

Some bosses don’t have much time, or patience, to deal with endless questions, so knowing how much they will reveal and when is also a measure of how perceptive and sensitive to nuance you are; read up on the notion of emotional intelligence.

EQ matters as much as — if not more than —  IQ!

Do not guess. Do not make assumptions! It’s better to feel stupid and ask a question than screw it up by thinking because you graduated college you know what your boss really wants. You might.

But what if you’re wrong?

Email, call or text when necessary for clarification

I prefer assistants comfortable working independently because I have little time to manage or train them; if you see the word “self-starter” in an ad, that’s what they mean. But you will always have something you’re not quite sure of. Check!

Miranda Priestly (Meryl Streep) and Andrea Sac...

Miranda Priestly (Meryl Streep) and Andrea Sachs (Anne Hathaway): pre-release still photograph from the film The Devil Wears Prada; this also is the novel’s redesigned cover. (Photo credit: Wikipedia)

Check in!

How’s it going? Really.

If something is heading south, for whatever reason, your boss needs to know about it sooner rather than later so it can get fixed. If you’re used to parents who check in with you, or you with them, this is not that. This is not you looking for approval or a thumbs-up or a “Great job!” from your boss.

Take nothing personally

It’s work, kids. It’s a job. It’s not the rest of your life. It’s not the only thing you do or care about. So if someone snaps at you or yells at you or hands you a task you think is stupid, it’s actually not about you. It’s been deemed important by the people paying for your skills and labor.

When people are nasty or rude or just even unfriendly in a work setting, it often has very little to do with you as a person  — (unless you’re rude, obnoxious, unethical, lazy or entitled. But you’re not, right?) They’re likely carrying a shitload of stress, work or personal and likely both, with few places to express it.

Yes, this task (or job) is boring/tedious/repetitive — do it really well anyway!

We picked you because you seemed like a smart, lively, high-energy person. We hired you to do everything we do not have time, energy, manpower or patience to deal with. We hired you because, in the coldest language possible, our time is now valued more highly in the marketplace than yours, and we have bills to pay. So if your boss can bill $200-1,000 an hour for their skills, that’s where their focus needs to stay.

We’ve all done this shit! And your willingness to tackle tedious stuff well and efficiently sends a powerful and important meta-message to your boss: I get it.

Be cheerful, warm and fun to work with

Huge. This is a deal-maker. I’ve had a few assistants who didn’t always do exactly what I hoped for, but their genuine enthusiasm and sense of humor made it feel like we were a team. Your boss is stressed to the max. S/he really appreciates someone whose mood and attitude can lighten their load — so no whining/pouting/crying/negativity. Learn the names of your boss’s kids/spouse/pets, (and ask how they’re doing from time to time), and his/her birthday, even if all you do is wish them a cheery “Happy birthday!” Bosses are people too. (Some of them.)

Ask if suggestions and ideas are welcome — then show us what you’ve got

It’s great that you have lots of ideas. It shows initiative and gumption. But wait a while. Wait a few weeks, even months, before you start making suggestions. Unless your boss asks you for them.

Be 10000000% reliable

This is obvious. Flaking and bailing are simply not an option. Remember the letters ID — illness or death. In my book, they’re the only reason you can bail or be late. I once hired someone, who came highly recommended, who had lots of great ideas. I was psyched! Then she quit within a week because she had another income source and she suddenly remembered it was more important.

Loyalty matters.

Bonus tip:

Discretion is paramount. Never share anything your boss shares with you on any form of social media. Don’t tell your friends or your room-mates or anyone. Don’t forward it or keep it or re-purpose it for your own ends, like the assistant who casually mentioned she’d used some of my first book’s research material for a class paper. Um, no.

You have no idea who they know — the person your boss is about to hire, fire, promote or give a grant to. I sometimes have my assistants sign an NDA, non disclosure agreement, to make sure they get it. Just because you grew up sharing everything on social media doesn’t mean your boss wants his or her stuff used as if it were yours. It’s not!

What have I left out?

Talent Is Not Enough!

In blogging, books, business, work on January 27, 2012 at 12:11 am
Labour law concerns the inequality of bargaini...

Image via Wikipedia

I have a book that someone gave me, by feminist icon Gloria Steinem, with the fateful and inaccurate (if deeply optimistic) inscription: “All it takes is talent.”

I wish!

A recent op-ed by New York Times writer Tom Friedman makes the point even more strongly:

In the past, workers with average skills, doing an average job, could earn an average lifestyle. But, today, average is officially over. Being average just won’t earn you what it used to. It can’t when so many more employers have so much more access to so much more above average cheap foreign labor, cheap robotics, cheap software, cheap automation and cheap genius. Therefore, everyone needs to find their extra — their unique value contribution that makes them stand out in whatever is their field of employment. Average is over.

Scared yet?

Unless you have amazing skills or a white-hot degree (engineering or computer science, to name two), you might be.

I work in a field — journalism/publishing/online media — changing at warp speed. In one year, 2008, 24,000 journalists lost their jobs. That’s a lot of people shoved hard out of work they had done well and enjoyed for decades into….who the hell knows.

I took a retail job in 2007, seeing how crummy things were getting, and it brought in gas-and-grocery money, for which I was damn grateful, for 27 months. I’d never had a low-wage job and it was often hard and exhausting, physically and emotionally.

Fortunately, it led to a book that’s been well-reviewed, television rights option (additional income) and paid speaking engagements — none of which were a guarantee and all of which might never have happened. It’s a life, like that of a polar bear in the melting ice cap, of leaping from one moving slab of income to another.

Talent, i.e. being really good at what you do, is the least of it!

You need:

A way with words. Can you write a compelling and persuasive pitch letter or email? Can you describe what you do best in two or three sentences, tops?

Charm. No kidding. You can call it “people skills” but if you’re witty, fun, funny and simply an interesting person to engage with, your odds quickly improve of finding paid work. People hire those they find companionable and sympathetic, not just grunts with a resume. I got my retail job with zero experience because I was able, easily, to engage the two men doing the hiring in lively conversation focused on their needs. That’s what salespeople do.

Stamina. I’ve been an athlete since childhood, and competed in sailing, swimming and even fencing at the national level. If you’re going to work for yourself, or compete for a good job, you need stamina — physically and emotionally. There is a tremendous amount of rejection in many endeavors and those able to best withstand pain will move past those who easily crumple, then whine in the corner.

Learn something new all the time. If your technical skills are weak, you’re falling behind. If you can pick up a new skill every few months, or yearly at least, you’ve got something added to offer beyond the basics. I speak fluent French, decent Spanish and can take excellent photos that have been nationally published. On a few occasions, that combination has been more than my nearest competitor…

Hustle! I grew up in Toronto and was out on my own at 19. I learned to hustle hard, often and relentlessly to earn a living freelance. I wasn’t scared, even then, to offer my skills and services to top editors and my confidence grew with my portfolio. One of my photos was published in Time when I was an undergrad. I never ever take a contact, job or assignment for granted. Too many people are chasing the same dreams.

Know your industry and what matters within it right now. Read trade magazines and websites and blogs and know who’s who and what they need. Go to conferences and attend meetings and read the smart thought leaders in your field so you know what they’re saying. Join as many professional groups as you can and be as generous with your time, talent and skills as possible. People refer people they know, like and trust to their colleagues — not some random needy person on Facebook or LinkedIn.

Go to the places you can meet some of the players face to face. Not a job fair! Think like a reporter and find out where you might run into a few of the decision-makers you need to meet: conferences, public events, a political rally, a school sports match.

Travel. Even if it’s an hour or two outside your usual routines. Fresh ideas and insights are harder to acquire if you keep treading familiar ground.

Meta matters. If you’re blogging or maintaining a social media presence, make sure every post, tweet, message, photo and idea you leave permanently out there conveys the underlying meta message you intend.

Apple products are cool not just because they’re Apple, per se…they’re very deliberately hyper-designed to feel good, sound good, look good. And we like to show them off as metaphors for how cool and put-together we are.

What meta messages are your clients and audience picking up about you? Are they consistent, memorable and compelling? Every single aspect of your presentation, from your handshake to your tone of voice to the shoes you choose to the colors on your website is sending (unspoken, immediate and indelible) messages about you!

Consume a wide array of media and information. If you’re politically liberal, read what the right-wingers have to say, and vice versa. Read media in your language from far beyond your region — Canada, Australia, New Zealand, England, Ireland and Scotland (and South Africa) will offer ideas and points of view that your local, regional or national press may well be ignoring. Trends bubble up worldwide in a global economy.

Underpromise and overdeliver. Once you find some clients who value you, treasure them and give them your very best. I frequently turn in material ahead of my deadlines. In 30 years I think I’ve missed two.

Read smart business publications/websites/blogs consistently. If you really want to understand where jobs are going (or coming from) and why you’ve got to understand the movement of capital, investment trends and global markets. It’s not terribly complicated and might help you see what’s happening before it hits you personally. ( If you’re got a secure government or academic job, lucky you!)

What advice would you offer?

Trying On A Career — For $40

In behavior, business, travel on July 10, 2010 at 2:06 pm
The Wannado City "sign" logo.

Image via Wikipedia

Here’s one way to spend your vacation — checking out a career. A new amusement park in Sunrise, Florida, Wannado University, offers kids ages two to 14 the chance to live out their work fantasies:

Step 1. Start young. How about two years old? That’s exactly what the creators of Wannado City in Sunrise, Fla., (just 25 kilometres west from Fort Lauderdale) have in mind. This unplugged theme park-cum-job training centre for squirts is an antidote to Florida’s pricier, flashy, family-thrill-ride hot spots. At Wannado City, kids from two to 14 years old can try on grown-up professions for size (and the costumes that go with them) from detective to doctor, firefighter to fashion designer.

Wannado – the size of three football fields – is laid out to look like a town, albeit a town that is blessed with only attractive businesses. There are no dry cleaners, notary offices or accounting firms. Among the 60 storefronts, there is a circus, flight-training centre, high-end fashion house and movie studio. For $40 (U.S.), kids can come in search of any one of more than 250 different jobs (and they go door to door on their own, but parents can watch over them in the “Eagles Nest” lounge). Once they settle in at the hospital, fire station or airport, they slip into uniforms and get some on-the-job training before they embark on removing a kidney stone, fighting a fire or flying a 747. Yes, there is an actual flight simulator.

A company called VocationVacations has been doing this for adults for years now. It’s an interesting idea, this, of trying on a new job or industry before the drama of actually doing it. In a recession where millions can’t find work they know how to do, and wonder what on earth — if anything — they’ll do next or instead, it’s a question many of us are facing.

About 15 years ago, I planned to move into interior design and went to study it full-time, but only after interviewing three highly successful women who had been working in various segments of the industry for a while. I learned a lot, and some of which really surprised me — one designer told me that being nice (!) was key to her success as so many of her competitors were hand-flapping divas who terrified their clients. Who knew?

What other job or career would you like to try and why? Have you made major career changes along the way? How did they work out?

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