It’s Labor Day: What does work mean to you?

By Caitlin Kelly

The radio plays Aaron Copland’s breathtaking “Fanfare for the Common Man.”

Cover of Supply Chain Management Review
Cover of Supply Chain Management Review (Photo credit: Wikipedia)

The front page of The New York Times carries this incredibly depressing-but-important story about how clothing factories overseas — the ones that probably made the T-shirt I’m wearing as I write this post — are lying, cheating and faking their “safe” inspected factories:

As Western companies overwhelmingly turn to low-wage countries far away from corporate headquarters to produce cheap apparel, electronics and other goods, factory inspections have become a vital link in the supply chain of overseas production.

An extensive examination by The New York Times reveals how the inspection system intended to protect workers and ensure manufacturing quality is riddled with flaws. The inspections are often so superficial that they omit the most fundamental workplace safeguards like fire escapes. And even when inspectors are tough, factory managers find ways to trick them and hide serious violations, like child labor or locked exit doors. Dangerous conditions cited in the audits frequently take months to correct, often with little enforcement or follow-through to guarantee compliance.

Dara O’Rourke, a global supply chain expert at the University of California, Berkeley, said little had improved in 20 years of factory monitoring, especially with increased use of the cheaper “check the box” inspections at thousands of factories. “The auditors are put under greater pressure on speed, and they’re not able to keep up with what’s really going on in the apparel industry,” he said. “We see factories and brands passing audits but failing the factories’ workers.”

Still, major companies including Walmart, Apple, Gap and Nike turn to monitoring not just to check that production is on time and of adequate quality, but also to project a corporate image that aims to assure consumers that they do not use Dickensian sweatshops. Moreover, Western companies now depend on inspectors to uncover hazardous work conditions, like faulty electrical wiring or blocked stairways, that have exposed some corporations to charges of irresponsibility and exploitation after factory disasters that killed hundreds of workers.

I wrote about the horrible working conditions at Foxconn, the enormous Chinese company whose workers make Apple products (yup, writing on one right now) and who flung themselves out of windows in despair.

I talked about this in “Malled”, my book about retail labor. It was published last month in China, with a new cover and title.

I have several Chinese-speaking friends who have offered to compare the translation to my original — to see if that bit was censored.

It’s a crappy day here in New York — gray, cloudy, hot and humid. It’s an official holiday. Time to relax, recharge, reflect on our role as “human capital” the new euphemism for the old euphemism for human beings toiling for pay — “labor.”

But we are both working, albeit from home.

Jose, whose full-time job as a photo editor for the Times keeps him busy enough, spent all day yesterday on an income-producing side project.

I spent the day with a friend, deep in conversation. Turns out, even with a decade+ age difference between us, despite living on opposite coats, we both spend much of our time figuring out how to make our work-lives both more emotionally satisfying and financially useful to our needs.

Time Selector
Time Selector (Photo credit: Telstar Logistics)

Recent polls are shockingly sad — some 70 percent of Americans hate their jobs. A Gallup poll of 150,000 workers found many of us actively miserable in the place where we spend the bulk of our days and energy.

This is nuts!

I grew up in a freelance family. No one had a paycheck, pension or guaranteed income, working in print, film and television. No one taught on the side. It was balls-to-the-wall, full-on creative entrepreneurship, for years, decades.

I took my first staff job, the job (then and now) of my dreams, as a feature writer for The Globe and Mail, Canada’s national daily, when I was 26. “This is the best job you’ll ever have,” a friend working there warned me. I laughed, assuming a lifetime of up-and-onward, in title, status and income.

She was right.

I hope to stop working full-time within the next decade.

Minute Maid Plant, 1950s
Minute Maid Plant, 1950s (Photo credit: StevenM_61)

I want to travel to the many places I still know very little of: Africa, Latin America, Asia. They require $1,500+, 12-16-hour flights. They are not places I want to cram into a week or ten days “vacation.”

I hope to keep writing books, teaching, keeping my hand in. But not tethered to the hamster wheel of non-stop production.

How do you feel about your job?

70 percent of Americans hate their jobs — how about you?

By Caitlin Kelly

Now here’s cheerful news. This by Tim Egan in The New York Times:

Among the 100 million people in this country who hold full-time jobs,
about 70 percent of them either hate going to work or have mentally
checked out to the point of costing their companies money — “roaming the
halls spreading discontent,” as Gallup reported. Only 30 percent of
workers are “engaged and inspired” at work.

At first glance, this sad survey is further proof of two truisms. One,
the timeless line from Thoreau that “the mass of men lead lives of
quiet desperation.” The other, less known, came from Homer Simpson by
way of fatherly advice, after being asked about a labor dispute by his
daughter Lisa. “If you don’t like your job,” he said, “you don’t strike,
you just go in there every day and do it really half-assed. That’s the
American way.”

The American way, indeed. Gallup’s current survey,
covering two years, is a follow-up to an earlier poll that found much
the same level of passive discontent from 2008 to 2010. Even in an
improving economy, people are adrift at work, complaining about a lack
of praise, with no sense of mission, and feeling little loyalty to
their employer.

Not surprisingly, the primary reason that people hate their jobs is their boss — who ignores them, bullies them, or undermines them. Sad, considering how many of us spend most of our time at work.

I was very lucky, in my first newspaper job at the Globe and Mail, to have the best boss ever. None has ever matched his rare combination of high standards, praise when warranted, low-key style and, best of all, someone who kept offering me terrifyingly difficult and unfamiliar assignments — which always ended up on the front page of that national paper.

New York journalism? Not so much, sorry to say.

Self Employment Tax Form - Schedule SE
Self Employment Tax Form – Schedule SE (Photo credit: Philip Taylor PT)

A few of my tormentors bosses here:

— The woman editor-in-chief at a medical trade magazine who shouted curses at everyone, even across our large open-plan office space. She stood Tokyo-subway-rush-hour close to me, her pupils strangely dilated — (heavy anti-psychotic medication? need of same?) — and shouted at me. One day I closed a phone interview with a brief chat, while she shrieked, (and he could hear every word): “I told you never to have personal conversations at work!” I finally asked a co-worker how she put up with it all. Her secret? Anti-depressants.

— The male editor-in-chief of another trade magazine who came into my small, narrow office to verbally hammer me with his disappointment in my work. I told him truthfully, as calmly and politely as possible, I was doing the best I knew how.  He’d hired me into a senior job for which I simply did not have the skills, as my resume made clear. “Define best!” he snarled.

— The male editor who, when I asked him to have lunch to discuss how I was doing in my new job, about six months in, sneered: “I don’t take lunch. When I want to speak to you, I’ll let you know.” (I was then 48.)

I’ve now been self-employed since 2006.

Do you have a boss from hell?

What — if anything — are you doing about it?

Have you ever had [or been] one?