Posts Tagged ‘making mistakes’

The power of apology

In behavior, domestic life, family, life, love, parenting on November 11, 2014 at 1:20 am

By Caitlin Kelly



“I’m sorry.”

Two simple words — but impossible for some people to say.

I’ve been thinking a lot recently about the power of an apology, and its limitations.

As I head into the home stretch of the fall semester teaching college, a mix of freshmen and seniors, it’s been interesting dealing with a few students whose behaviors, whether selfish, short-sighted or just plain rude, seemed an obvious prelude to their prompt, sincere apology.


One keeps wandering into our class late, apparently mistaking it for a 24-hour diner, something she can graze at will; only by informing her I would lock the classroom to the tardy did she get my point to arrive early or on time.

Another took a week to express regret for an outburst in class, after I emailed him and made clear how deeply offended I was.

Who raises these people?

But apologies are merely the opening statement, as some people are skilled at offering pretty, apparently sincere “sorry!” sound like something they actually mean.

Until they do the same thing again. And again. And again.

An apology worth its weight is one followed by the words: “It won’t happen again” — and the active proof of same. As a writer, I earn my living through words, but words impress me little. Action is what counts.

An apology also requires, even demands, the listener’s forgiveness, which itself requires their trust, relying on the very bond that’s been broken by bad behavior, whether the offender’s rudeness, insubordination, incompetence, forgetfulness, abuse, infidelity…

And some people can find offense in the mildest of statements, misreading tone or language as an insult when none was meant, plunging you into an abyss of faux repentance just to keep the peace.

I grew up around people who offered plenty of reasons to apologize for their behavior, but rarely did.

Apologizing isn’t easy, but it’s an essential skill, both personally and professionally. I’m fortunate enough to have been forgiven by most of those to whom I’ve apologized, and grateful when they have.

We all screw up. It’s what happens next that determines the outcome.

Have you ever refused to offer an apology?

Have you ever wanted one that never came?

For best results…

In behavior, domestic life, family, life on October 6, 2012 at 12:06 am
Toothpaste and toothbrush

Toothpaste and toothbrush (Photo credit: Wikipedia)

Seriously, kids, this is what I recently read on the side of my toothpaste:

For best results, squeeze from the bottom of the tube and flatten as you go.

A few thoughts on this:

Someone earned a handsome wage for conceiving of/overseeing/commissioning/writing and editing that sentence.

As opposed to? The sides? The top?

Who, truly among us, does not know how to squeeze a freaking tube of toothpaste?

But then I thought some more…Wouldn’t it be awesome if life came with similarly clear and gently helpful instructions?

I began imagining a stream of them that might well have given me so much better results, had I only heard them in time…

For best results:

— That cute boyfriend who speaks Russian, with the alluringly thick mustache? Not a great choice. Although extremely skilled on the horizontal, he’s actually gay.

— That other cute boyfriend, the soulful one who became a photographer, ditto.

— When you decide to describe someone, (entirely accurately), as “a total bitch”, best to recall that your new friend has been friends with her since childhood.

— If, as you start to walk down the aisle to get married, and your final whisper to your maid of honor is “Just be my friend if this doesn’t work out”, perhaps the wiser choice is to turn around and head for the bar instead. Say, in Bolivia.

— Before taking that cool new job in another province, the one (guess!) with insane-o tax rates, best to call an accountant there to see how much of that raise you’ll actually get to keep. Before you rent an expensive apartment and up-end your entire life.

— If you’re marrying someone who makes you a little nervous, spend a few bucks on a divorce attorney to see what you’d get if he bails. Nothing, you say? Pre-nup, stat!

— Small-town life looks so alluring: flannel, boots, long walks with the dog. Complete lack of friends/family/income/sources of income? Not so much.

— If it looks like a liar, sounds like a liar yet is utterly charming, stay with your first impression. A private detective is a wonderful thing, but not someone you want on speed-dial.

— If your boss routinely stands thisclose and shouts abuse at you, that anemic fuck-you fund, if fatter, would allow you to quit with dignity, not pop another Xanax to keep the bills paid.

What words of advice, if heard ahead of time, might have saved you some excess drama?


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