How journalism happens

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Written by a documentary film-maker, daughter of the late, great NYT journalist David Carr

 

By Caitlin Kelly

It’s ironic — we each have more access now, thanks to the Internet, to thousands of media sources from across the globe than ever before.

Yet I see such tremendous ignorance of what journalism is.

What we do. Why we do it. What we earn. Our many constraints and challenges.

So, as we close out this decade, this is my stake in the ground, a sort of Media 101. (If this is all overly familiar, sorry!)

 

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Where does a “news” story come from?

The textbook definition of news means it’s new (something we haven’t seen or heard before); it affects the outlet’s audience (whether local, regional, national or global); it affects someone wealthy or powerful (a sad metric, but often used); it marks a significant change from prior experience; a natural disaster; a major crime.

It also, ideally, covers all levels of government. Ideally, also we cover major issues like income inequality/poverty, health, education, environment, etc.

Do journalists pay their sources?

No. This is common in some British tabloids, but not in North America, where it’s taboo. It demands cooperation from sources, yes, but it means (ideally!) that money doesn’t buy access or coverage.

Do sources pay to be in a story?

No! There is now the absurd belief — based on “journalism” like Forbes’ blogs — that you just pay to play. I’ve been offered payment many times by sources to write about them. Unscrupulous journalists accept, creating the fantasy this is normal. It is not.

 

 

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How do I know who or what to trust?

This is now a huge and troubling issue — I recently attended a powerful and sobering event at the New York HQ for Reuters, with terrific panelists addressing this very question.

The first speaker, who flew in from London, showed the audience five videos and asked us to vote on whether they were fake or real. Some were fake, and so carefully created it was really difficult to tell.

In an era of such deceptive deepfakes, question carefully!

 

Who writes the headlines?

Not the reporters! Every outlet has a series of editors above the reporters and they will oversee the headlines and write them. No reporter writes their own headlines; freelancers can and do suggest one when pitching, and some will be kept.

Same for book titles; I named my first book and my editor (thankfully!) named my second.

Who writes the captions for photos?

Editors. Sometimes the photographer.

 

How much do reporters make?

Hah! So much less than people imagine. In 2019, the American average was $40,081. To put this into context, I earned $45,000 as a reporter for the Montreal Gazette  — in the 1980s. If you’re fortunate enough to get hired by a major national outlet, like Reuters wire service or The New York Times, you might get $90,000 or more.

How much do TV reporters make?

A lot more, depending if regional or national. Those working at the national level — sometimes more experienced and skilled — will make more. Locally, $56,455.

 

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How much do authors make?

Some, millions. Some, pennies!

There are many, many tiers of book publishing, from academic houses to small indies to the mega’s like Simon & Schuster or Harper Collins, able to offer enormous advances to those they think worth the investment — like Michelle and Barack Obama, who got (reportedly) $65 million.

An “advance” may be divided into three or four parts: one on signing the deal, one on acceptance of the manuscript; one on publication and one (!) a year or more after publication. Hardly “advance”!

Every payment will likely lose 15 percent off the top to the agent who sold it.

Every book sold means more money, right?

Nope.

If your advance is $100,000, you must “earn out” that sum before getting another dime from the publisher.

And the game is rigged, since every book sold does not give the author the cover price!

We get eight percent of the retail price.

So this belief that a TV or radio or podcast appearance means a huge boost to our income from our books is wishful fantasy.

What exactly do TV and radio producers do?

There are “bookers” and producers who find and pre-interview people they think will be good on-air. You may have noticed a predominance of white men. People with no discernible accent.

 

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How do people actually end up getting interviewed by the media?

A variety of ways. Some have in-house communications departments or PIOs (public information officers) to handle requests formally. Some have a public relations firm pumping out press releases all the time! Some know a journalist or producer personally.

If it’s a major news event, like a shooting or natural disaster, we speak to as many people there as possible — traumatic for them, often.

 

How do you get access to documents?

Some use a Freedom of Information Act — FOIA — to get at them. It’s been in American law since 1967, the legal right to access any document from any federal agency.

Sometimes we get them offered to us by an internal whistle-blower.

 

How are freelance writers paid?

Bizarrely, by the word. Sometimes a flat fee. These range from $150 to $10,000 or more. No rules. No guidelines. It’s every-man-for-himself. So a story of 500 words at .50 cents per word will pay less than a magazine piece at $2/word for 3,000 words.

We are not paid until the story is accepted — and that can take months. It’s a huge problem.

Stories also get “killed” — not used and maybe not even paid for, maybe 25 percent of the original fee.

 

A glossary:

 

Hed

The headline.

Sub-hed

A sub-heading within the body of a story, often used to break up copy and keep the reader moving.

Pull-quote or call-out

A phrase or quote that’s memorable, meant to entice the reader into the story.

Dek

A brief description of the story.

Lede

The first sentence or paragraph. Crucial!

Kicker

The final sentence or paragraph. Crucial!

Graf

A paragraph.

The 5 W’s and H

Who, What, When, Where, Why and How….every story should answer these.

B-roll

Images to illustrate a TV story or video that aren’t the main event. Sometimes shot in advance.

Nut graf

High up in a story, the graf that explains why the story is even worth reading.

Explainer

A detailed story to explain a complicated issue.

Presser

A press conference.

On the record

Everything you say is now for permanent, public consumption. (Off the record means it’s not — but only if you preface your remarks with this phrase, not afterward.)

Paid for coverage? No! How journalism happens

GLOBE

 

By Caitlin Kelly

It’s becoming sillier and sadder by the day.

Having a U.S. President who shrieks “Fake news!” isn’t helping, that’s for sure.

This recent poll makes clear what a mess we’re in when it comes to mistrust, misunderstanding and hostility toward journalists.

 

Sixty percent think that we are paid by our sources all the time or often.

 

EXCUSE ME?

 

I would laugh at this stupidity, but find this level of ignorance stunning and deeply depressing.

A friend who works in digital media — which I admit I read very little of — says it’s because there’s such an overlap of commercial messaging and editorial and the lines aren’t clear to readers and publishers don’t make it clear enough.

Let’s get this straight — and, I beg each one of you, tweet this blog post. Email it. Share it with everyone you know, at any age.

We are not paid by our sources!

If a journalist is discovered to be doing this, they’re a cheat and a fraud and will get fired and shamed and shunned by anyone who still understands what we are supposed to be doing.

When I write about X company or Y product or Z person, I do so because they’re deemed sufficiently interesting by the editor who agreed to pay me to write about them, not because the damn company or person paid me to perform a public relations function.

Web writing pay rates are a sick joke, so an “argument” gets made that writers don’t make enough money which leaves them open to suborning.

Not the ethical ones!

There has been some serious malfeasance, and here’s a powerful piece by Jon Christian from 2018 exposing it:

 

Welcome to the dubious new world of payola journalism, where publicists like Prokopi have carved out a niche arranging undisclosed payments to financially strapped reporters and bloggers in exchange for friendly media coverage of clients. If you want to understand the vulnerable state of the news industry, don’t just consider the thinning newsrooms of national publications — look at the writers who are being paid to plug brands on sites like Forbes and the Huffington Post.

 

Yet this week I got a phone call, at home in New York, from some stranger who said — no joke — I want you to place a story for me in The New York Times; I’ve been freelancing for the Times for decades.

I lost my shit.

“Do you have any idea how journalism works?!” I asked him. “What makes you think this is even possible? I don’t work there. I’m not the publisher nor an editor.”

Cowed, he said: “I do now.”

A Twitter pal sent me this terrific blog post she wrote; if you want to seriously understand what we do and why, it’s a great read.

Here’s a bit of it:

The last story I wrote for S&P Global Market Intelligence was about the suicide crisis in the northern Ontario town of Attawapiskat, and whether an unfair deal with a diamond miner may have contributed to this outbreak.

I chose to do the story because the Attawapiskat suicide crisis was major news, with every news outlet covering it. Missing from almost all that coverage? The role of a diamond mining company operating near the town, and whether that company had reneged on its agreements to provide jobs, opportunities and development for indigenous residents of the isolated town.

Before I spoke to anyone, I first had to dig in and do reams of research. I investigated what the indigenous population had said in the past about their dealings with the mining firm, as well as any documents the firm made available on the nature of its agreement with the local community. I looked into what mining associations and Aboriginal groups said about the town and the mining industry,  and read many reports from Canadian think tanks about Aboriginal-resource company relations and how it had changed over the last 20 years.
Armed with that information, I then hit the phones.

I called everyone – the mining company, the local governance association, a Canada-wide group representing Aboriginals in their dealings with the natural resource industry, firms which advised Aboriginal groups on how to negotiate effectively with resource firms, and law firms specialising in representing Aboriginal claims to resource companies (and the diamond mining company, which wasn’t talking). Each interview took a few hours to set up, involved at least 1 hour on the phone. Following this, after each interview, I double-checked my notes, doing what I could to ensure I transcribed the quote correctly, and followed up with the source if my notes were unclear at any point.

So now that I’d done research and interviews, you’d think I would be done. But I wasn’t.

 

Want to better understand anything about journalism?

 

Please ask! I’ve been doing it for decades.

 

Who do you believe?

 

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By Caitlin Kelly

In an era some are calling “post-truth”, who do you believe?

Whose media voice(s) do you listen to and trust?

Personally, I listen most often to BBC (television and radio,), NPR, read The New York Times and the Financial Times. I also listen to other news sources, albeit mostly those leaning to the left.

I suspect some of you read my blog because (?) I’m a career journalist working for decades as a freelancer for The New York Times, which which many consider a great and trustworthy newspaper.

 

A career journalist who actually hopes to keep working in our industry (even as it’s in chaos!) simply can’t afford to make shit up because you get found out and you lose your job and you lose your reputation for honesty and…you’re done, son!

 

I don’t make shit up, here or elsewhere.

I adhere to the unofficial motto of the Canadian Press, a wire service, who taught me in my early 20s: “When in doubt, leave it out.”

That was also pre-Internet when the pressure to publish was less frenzied, and no one cared about likes or clicks or whether an algorithm favored your work above that of your competitors.

Back in Toronto recently, I visited the new newsroom of my first newspaper job, the Globe & Mail — which, like most major newsrooms now, has screens visible to everyone showing them data on what’s being read, for how long and how often.

 

GLOBE

A recent take on this issue from the front page of The New York Times:

Last week, President Trump promoted new, unconfirmed accusations to suit his political narrative: that a “criminal deep state” element within Mr. Obama’s government planted a spy deep inside his presidential campaign to help his rival, Hillary Clinton, win — a scheme he branded “Spygate.” It was the latest indication that a president who has for decades trafficked in conspiracy theories has brought them from the fringes of public discourse to the Oval Office.

Now that he is president, Mr. Trump’s baseless stories of secret plots by powerful interests appear to be having a distinct effect. Among critics, they have fanned fears that he is eroding public trust in institutions, undermining the idea of objective truth and sowing widespread suspicions about the government and news media that mirror his own.

“The effect on the life of the nation of a president inventing conspiracy theories in order to distract attention from legitimate investigations or other things he dislikes is corrosive,” said Jon Meacham, a presidential historian and biographer. “The diabolical brilliance of the Trump strategy of disinformation is that many people are simply going to hear the charges and countercharges, and decide that there must be something to them because the president of the United States is saying them.” (emphasis mine)

In an era of blame and recrimination, who are we to believe?

If not those given the highest authority (and who does now, whether religious or political) who?

Some thoughts from wired.com:

What we politely call “fake news”—a formulation that presupposes some antecedent credible truth called “news” that we’re now abandoning—is just the tribal folklore of a certain (and usually opposing) tribe. Our exhausting and constant absorption in a transitory but completely overwhelming media cycle is our own preliterate eternal present. Who thinks now of Cecil the Lion and the villainous dentist who shot him, whose practice was promptly ruined by an online mob? We’re too busy dealing with the third huge Trump scandal this week, which we’ll forget in due course thanks to next week’s school shooting….

The post-internet generation, weaned almost since birth on touchscreens and fractious digital media, navigates this raucous world with an equanimity that we dinosaurs beholden to a dead-tree age find impossible to muster. It is a different world, one where the universally acclaimed expert or editor has been replaced by internet-enabled rumor and hearsay arbitrated only by algorithms. There are some dominant media outlets with a claim to primacy, just as every village has a particularly well-informed local gossip, but the capital-T Truth, so beloved by the French encyclopedists, will no longer exist across a broad spectrum of society.

Are there official news sources you still actually trust and believe?

 

Which ones, and why those?

How much information is just too much?

By Caitlin Kelly

 

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While this blog, on paper, has 20,000 followers, fewer and fewer are arriving and commenting.

I could take it personally, (and maybe I should!)

But I think we’re all overloaded: Twitter, Reddit, Pinterest, Instagram, Facebook, et al are sucking the life out of us and reducing what little attention we have left to give —  beyond that for work, family, friends and life.

The New York Times ran two recent stories addressing this.

One, by their tech writer, discussed whether reading news in print, i.e. much more slowly and in lesser volume, was a wiser choice.

It was.

Avoid social.

This is the most important rule of all. After reading newspapers for a few weeks, I began to see it wasn’t newspapers that were so great, but social media that was so bad.

Just about every problem we battle in understanding the news today — and every one we will battle tomorrow — is exacerbated by plugging into the social-media herd. The built-in incentives on Twitter and Facebook reward speed over depth, hot takes over facts and seasoned propagandists over well-meaning analyzers of news.

You don’t have to read a print newspaper to get a better relationship with the news. But, for goodness’ sake, please stop getting your news mainly from Twitter and Facebook. In the long run, you and everyone else will be better off.

And this, admittedly by man with a highly unusual life — no need to work and no need to interact with anyone every day:

Right after the election, Erik Hagerman decided he’d take a break from reading about the hoopla of politics.

Donald Trump’s victory shook him. Badly. And so Mr. Hagerman developed his own eccentric experiment, one that was part silent protest, part coping mechanism, part extreme self-care plan.

He swore that he would avoid learning about anything that happened to America after Nov. 8, 2016.

“It was draconian and complete,” he said. “It’s not like I wanted to just steer away from Trump or shift the conversation. It was like I was a vampire and any photon of Trump would turn me to dust.”

It was just going to be for a few days. But he is now more than a year into knowing almost nothing about American politics. He has managed to become shockingly uninformed during one of the most eventful chapters in modern American history. He is as ignorant as a contemporary citizen could ever hope to be.

I get it.

I have online subscriptions to The Washington Post and the Wall Street Journal — and never use them.

I read The New York Times and Financial Times seven days a week, plus about 20 weekly and monthly magazines. Plus Twitter and Facebook and some blogs.

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Plus television and radio.

And I feel increasingly angry and powerless by “knowing” about so much I can do little or nothing to change:

— that the U.S. has a President who lies every day and has sex with porn stars (and lies about that)

— that Yemeni citizens are dying of cholera

— that hundreds of Syrian children are being killed as I write these words.

There’s only so much impotence one can tolerate.

There’s only so much noise one can stand.

There’s only so much “news” one really needs.

I’m reaching my limit.

 

How about you?

The tribe meets — what journalism is really about

By Caitlin Kelly

 

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St. Mary’s Episcopal church, Arlington, Virginia, where the memorial service was held for Wallace McNamee, his childhood church.

Photo by Cathaleen Curtis, director of photography, the Buffalo News.

 

I’ve been a journalist since my first year at University of Toronto, and published in national magazines and newspapers since my third year there.

It’s my life — if you’re curious, here’s some of my work.

It’s a life that makes intellectual, physical and emotional demands specific to the business.

We, at our best, share a clear (rarely explicitly discussed) set of values that resonate for those working in nations with a free press — albeit also under the heavy hand of free-market capitalism that makes even the very best job temporary.

If you’ve worked in any form of hard news journalism especially, whether photo, video, digital, print, television or broadcast, you share with thousands of colleagues worldwide the same challenges and experiences:

— balancing the need for speed, to beat every possible competitor, with the need to be 100% accurate

— discerning the many lies and omissions and distortions fed to us by the powerful into a report that, we hope, will help our audiences better make sense of their world, whether climate change, new legislation, economic issues

— working with very few resources (low pay, no assistants or secretaries or researchers)

— entering a cut-throat world where there’s always someone younger and cheaper ready to grab our hard-won spot

— knowing your value is only as great as your last story, not the prizes, awards and fellowships you’ve also collected

— having to persuade scared, dubious, wary sources to share with us their data and images to help us tell our stories thoroughly

— sometimes working in conditions that are dangerous, or merely extremely uncomfortable (heat/rain/conflict zones/war zones/the aftermath of natural disasters)

It all creates a bond that runs deep and strong, knowing that everyone in the same room gets it.

 

We recognize it immediately in one another, members of a far-flung tribe. 

 

We tend to share characteristics: we’re self-reliant, funny, wary of draaaaaama, able to put strangers at ease quickly, brave, badasses, typically pretty humble, (because we all know someone who’s done similar work much better/sooner than we have!), willing to challenge any form of authority to get the story — and incessantly curious about the world, even after decades of examining it closely.

That can make meeting someone new, even one much younger or older, staff or freelance, editor or shooter or writer, as comfortable as meeting a familiar friend.

I’m the veteran of three major daily newspapers, the Globe & Mail (Canada’s national daily), the Montreal Gazette and the New York Daily News, and have written television news and thousands of articles for everyone from Reuters and bbc.com to Marie Claire.

And every day, like my colleagues, I now watch in dismay as our industry keeps firing people like me — people who know what we’re doing, people readers and viewers rely on.

In the past few weeks alone, Ontario towns lost 33 regional newspapers as they were closed down for good, and new owners fired the entire staff of the L.A. Weekly, a respected newspaper — instead asking its readers to offer unpaid work.

Seriously?

 

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Wallace McNamee; photo by David Hume Kennerly

 

Last weekend, more than 200 veterans of our business, many of them white-haired, gathered in a church in Arlington, Virginia, for a memorial service for Wallace McNamee, one of American photojournalism’s greats.

If you’ve been looking at news photos, in any medium, you’ve seen his work; his, like many of them, were the eyes recording history: elections, assassinations, pop culture, war.

My husband, a career photographer and photo editor at The New York Times for 31 years, knew and worked alongside McNamee in D.C., as did many of the men and women there — some editors, some competitors, all of us gathered to share their love and respect.

Colleagues and friends arrived, as we did, from far away, former awed interns now running the nation’s largest photo agencies and choosing images for its most influential publications.

Two photographers I’d never met both told me the same thing about Wally: “I was the new kid in town. I didn’t know anything and he showed me the ropes.”

Not the typical image of the sharp-elbowed, conscience-free “journalist” you may be more accustomed to.

If you maintain the skewed, ignorant and toxic notion that “all news is fake”, I wish you’d been there in that small white church, sharing the crowded pews, to witness what, at its best, our business really is about.

 

This is journalism, not that

By Caitlin Kelly

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I woke up this morning to a Twitter feed filled with images of a skinny white woman about to marry a billionaire, Pippa Middleton, sister of the Duchess of Cambridge.

This week, 242 people died of cholera in Yemen.

Guess which got the most attention?

To many people, now, both are journalism — and possibly of equal value.

Not in my book. I’ve done it for a living since 1978.

I’m really weary of watching fellow reporters fawning endlessly over the wealthy and powerful and their private jets and their super-yachts and their pretty lives.

What good does any of this voyeurism offer to a broken world filled with growing income inequality but a reminder that 99.9% of us will never live a life even vaguely resembling this.

All this, as the Trumps and his billionaire Cabinet take millions from other plutocrats to craft policy to make them all even richer.

If you haven’t yet seen Spotlight — which won the Oscar for Best Picture in 2015 — or All The President’s Men — a 1976 film was nominated in that category but that won four other Oscars — do it. Soon!

Spotlight tells the story of a team of reporters at the Boston Globe who uncovered a sex abuse scandal within the Catholic church, for which they received American journalism’s highest honor, the Pulitzer Prize, in 2003. The film makes clear, as does ATPM, that real reporting and journalism that can topple powerful, secretive abusers. It takes time, teamwork and tough editors and reporters who simply refuse to give up once they realize the magnitude of the story, even as it looks impossible to get.

In ATPM, two Washington Post reporters, Carl Bernstein and Bob Woodward — two real people of the same names — bring down President Richard Nixon after months of piecing together disparate facts and crimes, all the way met with denials and resistance. In one great scene that every reporter can identify with, the editor in chief, Ben Bradlee, says, “I have to really trust my reporters. And I hate trusting anyone.”

In our business, serious mistakes can end a career.

In both films, weary, rumpled reporters do what most journalists actually do — knock on dozens of strangers’ doors (often met with resistance or hostility) looking for sources to speak to them and confirm what they have so far learned or suspected, read through reams of paper documents to find the ones that matter, meet with scared, reluctant witnesses to, or victims of, the crimes, trying to persuade them to put the facts “on the record”, i.e. make them public.

Much of true journalism is slow, tedious, quiet, behind the scenes. It can involve a lot of frustration as you hit dead end after dead end, source after source who refuses to help or to comment, fearful for their job, reputation, even their life.

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The New York Times newsroom…since 1990, I’ve written more than 50 stories for them

It’s the opposite of fawning over the wealthy and powerful, which so many now see as “journalism.”

David Fahrenthold of the Washington Post won the 2016 Pulitzer Prize for National Reporting for his meticulous accounting of every dollar President Trump’s foundation made to charity. Very few, it turned out.

Here’s a story with an image of his notebooks. Pretty old-school stuff. But it did the job.

As Trump and his family, and associates, continue to prompt more and deeper investigation, remember that it’s the reporting by The New York Times and Washington Post that have brought much of their behaviors to light.

That’s real journalism.

Who are “the media”?

By Caitlin Kelly

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The late, great NYT media writer David Carr, much missed

Unless you know a journalist, or are one, dismissing “the media” is an easy — and lazy — way to describe the millions of men and women, of all ages, worldwide, whose chosen profession is to find and gather accurate, verifiable data and disseminate it as widely as their medium allows.

It’s disingenuous and misguided to mistake journalists for stenographers.

As the late David Carr once said: “I don’t do corporate portraiture.”

Our job is to challenge authority.

To speak truth to power.

To insist upon clear, straight, verifiable answers.

Those who don’t?

They’re a joke.

As Trump bellows and whines and threatens to keep making reporting on his administration difficult for all but the most fawning, it’s useful to remember what 99 percent of journalists actually do:

— We report on science and medicine, digging through journals, speaking to scientists and researchers and physicians and patients, trying to make sure the latest “miracle” drug or “breakthrough” cure really is that, and not just the prelude to a Big Pharma IPO.

— We cover local government, school board meetings and other minutiae of local life, where every hard-earned taxpayer dollar is spent (or wasted.) We read long boring reports and sit through long boring meetings to keep eyes and ears on elected officials.

— We race toward danger to photograph war, natural disaster, fires and crashes. Photographers and videographers have no luxury of distance. They, too, get injured, physically and emotionally. Some are killed in the line of duty — like news photographers Tim Hetherington, Anja Niedringhaus and Marie Colvin, their names meaningless to those beyond our circles. But their bravery and determination to keep telling stories, no matter how dangerous, inspires many, like our young friend Alex Wroblewski, who’s been to Iraq several times.

— We sit with people whose lives have been shattered by crime and tragedy. We listen carefully to their stories and try to be compassionate, even while we take notes or record them for posterity. Through those stories, we try to elucidate what it means to live with daily pain and grief, the cost of lawlessness and mayhem.

— We cover cops and courts, holding police and other powerful authorities to account, to restrain, when possible, their abuses of lethal power.

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— We watch, listen to and share our experiences of culture, whether Beyonce’s latest album or a performance of 16th. century lute music.

— We dig into business and corporate behavior, reading the tiny print at the back of annual reports. We speak to workers at every level to hear their firsthand experiences, not just the shiny version presented, forcefully, by public relation staffs.

— We watch the larger culture for shifts and trends, trying to make sense of a world moving at dizzying speed.

And that’s still a very, very small portion of what we do.

Even as Trump stamps his feet and shrieks about the “failing” New York Times, (for whom I write freelance and for whom my husband worked for 31 years), pretend you’re a journalist — and fact-check!

The Times, Washington Post and others he attacks relentlessly are seeing a huge jump in subscriptions.

Even as Trump has shut them out of the White House briefing room:

The White House blocked several news outlets from attending a closed-door briefing Friday afternoon with press secretary Sean Spicer, a decision that drew strong rebukes from news organizations and may only heighten tensions between the press corps and the administration.

The New York Times and CNN, both of which have reported critically on the administration and are frequent targets of President Donald Trump, were prohibited from attending. The Huffington Post was also denied entry.

Both the Associated Press and Time magazine, which were allowed to enter, boycotted out of solidarity with those news organizations kept out.

Spicer said prior to the start of the administration that the White House may skip televised daily briefings in favor of an off-camera briefing or gaggle with reporters.

The next time someone bitches about “the media” send them the link to this blog post, please.

There is no “the media.”

There are millions of individuals working hard to do their best.

Some are biased.

Some are lazy.

Some are useless.

Many are not.

Imagine a world without accurate verifiable information, on any subject.

Is that a world you prefer?

What journalists see — and you don’t

By Caitlin Kelly

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Our aircraft from Managua to Bilwi, Nicaragua — and back!

What a fun week it’s been!

Now we’ve got a Trump senior advisor telling the American media to “keep its mouth shut” and that we are the “opposition party.”

So, in the interests of media literacy, some inside dope.

If you retain some faith in the veracity of media reporting, (and many don’t), it’s also useful to remember — or know — that what you read, see and listen to is heavily filtered, edited and condensed.

Maybe you knew that.

But if you ever work in a newsroom, or as a reporter or editor or photographer, you very quickly appreciate how much of it ends up on the cutting-room floor.

It is not, despite everything you may hear about the “crooked media” and our putative dishonesty, about partisanship.

It can be, but most often is for very different reasons, like:

Length and space

Less an issue with digital stories, where there’s no lack of room, although a shortened attention span from many digital audiences.

In print, whether magazines or newspapers, many stories compete every day for space.

Every newspaper editor has a “budget”, in addition to their monetary one, and daily “budget meetings”, in which every competing story tries to win its spot in that day’s report and what prominence it will get.

Then a talented team of photo editors, art directors, layout experts and graphics editors works to make each page, ideally, look terrific and draw you into each story.

This is my most recent NYT story, which got great play, (on the front page [aka the dress page] of the paper’s very well-read real estate section), the gift of a gorgeous illustration (by someone else from Toronto!) — and even netted me fan mail! It’s about how people, when renovating, sometimes find very weird things in their walls and floors, or place items themselves.

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The Paris Unity March, Jan. 11, 2015 (my photo)

Clarity

Short is often better — get to the point!

But complex issues demand complex and nuanced reporting for the audience to understand them and why they matter to us, like the NPR report I heard this morning on the Congressional Review Act, which I’d never heard of before.

Graphic violence

Probably the biggest ongoing challenge every news journalist faces, especially those who work with images: war, natural disaster, terrorism, murder scenes, airline, train or car crashes. They have to process it emotionally, (or shut it out somehow.) Over the years, let alone decades, it takes a toll.

The day before I took my driving test (!), while a reporter at the Montreal Gazette, I covered a head-on collision between a city bus and a small car. I’ll spare you the details, but — 26 years later — I remember it all too well.

Secondary trauma is a real issue for many of us, and in a business where macho behavior is rewarded and emotional reactions in that moment can hinder our work. My husband covered New Mexico’s worst ever prison riot as a photographer when he was still a college student and spent a month in Bosnia at the end of the war in 1995. Both seared his soul.

I’ve reported stories with gory details I knew, but omitted. They informed my understanding of the issues and the reality of the event, (like a murder trial or 9/11), but civilians — i.e. non-journalists — just aren’t prepared to handle it.

By the time you see or hear it, it’s often heavily sanitized.

Lies

This is a big one, especially now.

If you can’t trust media coverage to be factual — and checked before publication or broadcast with multiple, reliable sources — you’re toast.

It doesn’t even matter what the story is, really, because the underlying principles remain the same: when in doubt, leave it out.

We have to make sure we know who’s talking to us, why now and their agenda(s).

Who’s funding them? Who pays their bills? Who do they owe favors to?

Self-immolation

Many sources just end up sounding or looking really stupid.

It’s up to us to decide, as gatekeepers, what to reveal.

We’re all human and we all mis-speak.

That question changes when we’re covering a public figure like a politician, who’s chosen  to be in the public eye and who has significant responsibility to voters. That’s why they hire spokesmen (and women) to spin everything.

It’s our job to untangle it all.

Far too many press releases!

I get several every day, and delete 99.9% of them unread, unopened and annoyed at the laziness of the people being well paid to send them.

There are three writers in New York City (!) with my name, one of whom covers beauty for a major magazine, so of course I get her email all the time.

Some press releases are useful, but are often full of jargon and of no interest at all.

Most of the best stories you’ll read and hear come from reporters and editors’ own ideas and research, tips from sources and observations of the world and its patterns.

Documents, leaks and FOIAs

If you saw the film Spotlight, which won the Oscar for Best Picture, you’ll know that poring over reams of documents can create the most powerful and damning stories of all.

The editor, then, of the Boston Globe, Marty Barron, is now at the Washington Post, which is kicking ass and taking names in covering the Trump administration.

FOIAs (pronounced foy-ahs), are Freedom of Information Act requests, which winkle out crucial documents from the federal government. As the press withstands unprecedented attacks here in the U.S., journalists are creating secret and on-line national groups to plot strategy and one writer I know has switched to an encrypted email.

The more Trump shuts down federal agencies and staffers, the more they’re leaking what we need to know.

You need a free press more than ever now.

 Proximity/celebrity/recency

The big three of news determinants.

The closer an event is to readers, listeners and viewers, the more likely it will get coverage — which is why Americans, certainly, hear just about nothing, ever, from entire parts of the globe: most of Asia and the MidEast, Latin and Central America, Eastern and Southern Europe, Australia and New Zealand.

Unless it’s seen to have a direct impact on American lives or economic/political interests…crickets.

Which is crazy.

Because the less you know about how the rest of the world operates and behaves, (i.e. differing histories, cultural values and resulting wars, unrest and public policies), the less you understand or care.

(Have you noticed the rise of Marine LePen, running for France’s Presidency? Nice.)

Don’t, please, get me started on celebrity — and how every day someone “reveals” a “secret” and media drool over first dibs on it.

If something happened even a week ago, let alone a few days, it might not be deemed “news” because, no matter how important, it’s not “new.” It’s a lousy way to make decisions, and very common.

The only way to make sense of the “news” is to absorb and process a wide range of it. If all you ever read or pay attention to is American (or your own country’s), the Internet offers you all of it, most of it free — radio, videos, newspapers, blogs, magazines…

I read the Financial Times every day and listen often to BBC. I get French and Canadian news through my Twitter feed.

 

How crucial do you think a free press is?

 

Do you agree with Bannon?

Truth matters more than ever now

By Caitlin Kelly

IMG_20160616_134045187_HDR (5)

It’s hard to express how horrified I was by this NPR interview with a happy and wealthy — and unapologetic — producer of fake news.

He makes shit up and earns $30,000 a month from it.

Here’s more.

Just give that thought a few minutes.

It makes my head spin and turns my stomach with rage and frustration.

You step into an aircraft — and assume that its pilots are well-trained, well-rested and sober, that the maintenance crew has been diligent and attentive.

You consume a meal at a restaurant — confident that your food is free of rodent droppings or chemicals.

How to slow or halt the production line of massively lucrative “fake news” sites?

As someone who chose journalism as her profession at 19, married to a photojournalist who did the same, this is no abstract issue to us.

It is absolutely foundational to my belief system and everyone who studies, teaches and works within fact-based journalism.

Some of its most basic tenets:

You talk to real people — and verify their identities.

You review long, tedious complicated documents, whether court records, committee proceedings, internal reports, and make sense of them for your audience, who need and deserve clear, cogent summaries of what we find. Jargon and obfuscation are efficient ways to hide all kinds of abuse. Our job is to find it and expose it.

You get yelled at, threatened with lawsuits by people with wealth, power and $1,000/hour lawyers at their beck and call…and you keep digging.

You go in person, regardless of comfort, weather or fear, to scenes of natural disaster and political upheaval — whether Venezuelans fleeing a country in meltdown or those protesting the Dakota Access Pipeline.

Contrary to all economic logic, your goal is not to rake in huge piles of cash pumping out falsity — but to uncover, analyze and explain a complex and confusing world to those who share it with us, no matter their age, income level or race. At its idealistic best, it is inherently democratic.

Back to fake news for a moment.

Let’s start with the ethical quicksand of lying for living.

Let’s move on to the gullibility/laziness of the people consuming this toxic bullshit and thinking it’s true.

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Then let’s pause to consider that some of the most reliable (yes, they’re biased, I get that) news organizations are cutting back their staff — outlets like the Wall Street Journal and New York Times. 

Every passing year means losses in advertising income and a shift to consuming news in digital form.

I’ve written for both papers, (and many others), and easily acknowledge that both have tremendous weaknesses as well as strengths.

But the bottom line of journalism  is this: if what you are telling your audience is untrue, you are not a journalist.

 

You are, moreover, destroying whatever shreds of faith remain in what we do produce.

If you read/watch/listen to “fake news” and take it to be truthful, you’re making economic, social, professional and personal decisions based on lies.

Maybe it affected your vote.

Maybe you didn’t even bother to ask if the source of your “news” is legitimate.

A recent study of 7,800 students, asking them to discern real news from fake, found that 80 to 90 percent could not.

 

Here’s one quick clue…look for the name of the writer. Then Google them. Look for their LinkedIn profile, website, blog, resume.

Dig, dammit!

Real journalists have public, provable, verifiable track records of accuracy. We’re not that difficult to find.

This trend is Orwellian, Huxley-esque.

In an era of stunning, growing income inequality, as utterly unqualified billionaires are soon to make up the Cabinet of the United States, it’s a matter of the deepest urgency that Americans know what is going on.

The rise of “fake news” is coinciding with a sharp drop in pay for writers like myself, pushing the most desperate into 17-hour days and seven day weeks, into cranking out…lots of words.

Are they accurate?

Deeply sourced?

Reported firsthand?

Probably not.

Every time you swallow another fake news story — and compulsively share it on social media — you enrich a liar, an immoral charlatan delighted to make rubes of everyone within reach.

The most recent story I produced for The New York Times took weeks of digging and reporting, fact-checking and review — it went through 12 versions before appearing for public consumption.

The reason it took so long? It was reviewed by multiple editors, male and female, asking me more and more questions, challenging me repeatedly to check my facts and my assumptions, to review my choice of language and tone.

If I got something wrong, (real journalists’ worst nightmare), it would be hastily corrected — with a public, permanent note to let readers know that.

That’s journalism.

The payment? Nowhere near what you might think or expect.

So why bother?

Pride of craft.

Because truth matters.

Now more than ever.

Is compassion a limited resource?

By Caitlin Kelly

prince

Have you reached your limit?

 

Some people I know — usually smart, curious, globally engaged — are shutting off the news, signing off of social media.

They’re exhausted and overwhelmed.

They just can’t listen to one more killing, whether of an unarmed black American man, or a police officer, (armed but unprepared for ambush), or of people gathered to watch  fireworks in Nice or music at Bataclan or shopping in a Munich mall or in a cafe in Kabul…

They can’t hear another video of despair, of crying, moaning, screams of terror.

It’s not, I think, that we don’t care.

At least, I truly hope that’s not why.

For some, it’s caring too much.

It’s also a feeling of powerlessness and, with it, a growing loss of hope.

What will change?

How and when?

What will make a difference?

It feels too grim, too unrelenting, too much to process or comprehend.

Compassion fatigue is real.

shadow

Here’s a poem that might resonate, written by a man fed up with the materialism he saw around himself…

The world is too much with us; late and soon,
Getting and spending, we lay waste our powers;
Little we see in Nature that is ours;
We have given our hearts away, a sordid boon!
This Sea that bares her bosom to the moon,
The winds that will be howling at all hours,
And are up-gathered now like sleeping flowers,
For this, for everything, we are out of tune;
It moves us not. –Great God! I’d rather be
A Pagan suckled in a creed outworn;
So might I, standing on this pleasant lea,
Have glimpses that would make me less forlorn;
Have sight of Proteus rising from the sea;
Or hear old Triton blow his wreathèd horn.

That’s a sonnet by William Wordsworth, written in 1802.

We live in divided times.

We live in increasing fear of ‘the other’, the people who dress, behave, worship and vote differently than we do.

Is it safe now (where? at what time? for how long?) to board a train (axe attack in Germany. head-on collision in Italy) or airplane (they’re about to give up looking for MH 370)…

Who can we trust, and should we?

It becomes easier and easier to mute, block, unfriend, ignore, turn off and turn away and turn inward, abandoning our best selves, our impulse to compassion.

That’s what scares me most…

I loved this story from my native Canada, a place where individual families (including one I know) are sponsoring entire refugee families from Syria, people as different from them in some ways as can be.

It’s worth reading the link, in its entirety — a bunch of strangers determined to help.

Compassion in action:

 

When Valerie Taylor spotted a family of newcomers looking lost in the hustle and bustle of rush hour at Toronto’s main Union Station on Wednesday, she offered to help them find their train. What she didn’t know was that some 50 people would do the same, on a day that would turn out to be one of her most memorable trips home ever.

Taylor, a psychiatrist at Toronto’s Women’s College Hospital, said she was heading home on Wednesday after what had been a hectic few days. The heat was blazing, she was tired and looking forward to getting home, when she spotted a family of seven with two baby strollers and several heavy bags.

They looked confused, she said, and a young woman was trying to help them.

Taylor went over to see if she could lend a hand.

“Are you new here?” she asked. Only one of the children, who said he was 11, could speak English.

“Yes,” he said. They had just arrived from Syria four months ago, he told her, and were looking to get to Ancaster, about 85 kilometres southwest of Toronto, to spend a few days with family there.

‘People started trying to problem-solve’

Taylor was headed in the same direction and offered to take them to the right train. To their surprise, strangers began to take notice and to help carry the family’s bags up the stairs and onto the train, some riders even making room to give the family a place to sit, Taylor said.