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Posts Tagged ‘work’

We’re all WIPs…(works in progress)

In aging, behavior, domestic life, life, work on May 28, 2016 at 12:40 pm

By Caitlin Kelly

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This is one of my favorite paintings…it’s huge, and hangs in a hallway at the Metropolitan Museum of Art in NYC. It’s Joan of Arc realizing her destiny.

We live in a culture obsessed with being perfect and efficient and productive.

We’re human.

And a culture based on an industrial production model, aka laissez-faire capitalism, doesn’t really allow for much humanity, the times we’re slowed by grief or panic or confusion.

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Give your tired old dogs a rest!

We can’t all operate at 100 percent all the time, even if some people expect it.

We get sick, with an acute illness, or a chronic illness or, worst, a terminal illness.

We nurse loved ones with these afflictions.

I see so many people flagellating themselves for not producing more (why not producing better?) or not meeting others’ (unreasonable) expectations or failing to keep up with others who may have the advantage of tremendous tailwinds we’ll never see or know exist.

We could all use a little break, no?

A common phrase among fiction writers is their WIP, their work in progress, i.e. a book or poem or essay they’re plugging away on, whether with a contract and a publisher or just a lot of hope and faith.

 

We’re all a work in progress, really.

 

Getting older (I have a birthday soon!) is a great way to slow down long enough to reflect on the progress we’ve already made, not just scrambling every single day to do it all faster and better.

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It’s so easy to feel inadequate when deluged daily by a Niagara of shiny, happy, successful images on social media.

As if those were the (full) true story.

 

But everyone has a wound and a dark place and a weak spot, likely several, and they often remain well hidden, sometimes from ourselves and sometimes for decades.

 

Have you seen this moving, powerful TED talk?

It’s 12:58 in length, presented by a writer named Lidia Yuknavitch — who I confess I’d never heard of before.

Her talk reminds us that:

“Even at the moment of your failure, you are beautiful,” she says. “You don’t know it yet, but you have the ability to reinvent yourself endlessly. That’s your beauty.”

It is so easy, at every level and stage of life, to feel like less than, a failure, a loser, and no one is ever supposed to admit it!

Only losers admit to feeling fear, envy, insecurity.

Not true.

We’re human.

And we all end up in the same place eventually.

 

Mentoring 3.0

In behavior, business, education, life, work on May 10, 2016 at 12:38 pm

By Caitlin Kelly

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Which path should I choose?!

 

The traditional view of mentoring is that of a wise(r), old(er) person with the time, skills, expertise, insights and contacts to help a younger person enter, or climb the ladder of, their chosen profession.

You might find a mentor in a family friend, a neighbor, teacher or professor, a coworker or fellow freelancer.

But here’s the thing.

I think mentoring is no longer, as many people see it, a one-way street, with the person arguably with all the power and connections helping the person with none, or many fewer.

The economy has changed.

Entire industries have shifted, shrunk or simply died and disappeared.

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Books can offer lots of great advice, too!

Many people my age — I’m in my 50s — are scrambling hard now to earn a good living freelance; even if we wanted a full-time job with benefits, at the salary we enjoyed a few years ago, it’s quite likely out of reach.

So while we have decades of experience and skill we can and do share, we’re also now working for, and with, people half our age or younger who are the new gatekeepers.

We all need to adapt.

I’ve mentored many people throughout the years.

Some have become and remained dear friends, like this talented young woman in London. I’m super thrilled to see what a great career and life she has created for herself.

A few others have been, frankly, shockingly ungrateful and entitled, delighted to use me in whatever ways they thought most expedient and then...buh-bye!

Not cool, kids. Not cool at all.

I recently applied for a part-time editing position, one in which I’d be working closely with — i.e. managing — several young staffers. I needed proof of my ability to do so, and asked several Millennial friends, (i.e. mentees), to write me a LinkedIn recommendation.

Fortunately, several came through for me, and their words have been both touching and just what I needed. One blew me off with two snotty little sentences. That was…instructive.

Mentoring 3.0 is no longer the CEO in his or her corporate corner office pontificating.

Not everyone who can be helpful to you now has a Big Fancy Job.

They might not even have a “job” anymore!

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It all feels so mysterious, though. Help!!!

Nor is everyone who can be helpful to you de facto eager to have you — (and never ever use this hideous phrase!) — pick their brain. Just because you need help doesn’t mean everyone has the time or energy to help you.

Before you clutch someone’s ankles, insisting you desperately need their help and advice, show us what you’ve already tried to do.

Even if you’ve failed, at least you thoughtfully and sincerely tried. Effort is huge.

We need to know you’re listening and will actually do some of what we suggest; nothing is more annoying than making time to really listen carefully and offer our best advice, contacts or insights — and you fail to follow through.

Oh, and yes, a thank-you, (even on real paper with a stamp), is very welcome!

If you’re lucky, you’ll find a mentor who’s flexible, savvy and able to pivot whenever and wherever necessary. Treat them, and their valuable time, with the respect it deserves.

No one owes you this!

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The late, great NYT media writer David Carr, a lively and funny speaker — and generous mentor to many in our field

And if they turn back to you — and ask you for some help in return — don’t shrug and ghost.

In the new economy, we all need one another.

Less work, more life

In aging, behavior, business, domestic life, journalism, life, work on May 7, 2016 at 12:38 pm

By Caitlin Kelly

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I loved this recent post by a friend and colleague, a Toronto-based travel writer, Heather Greenwood-Davis, who has seen much of the world, and even took her two young sons and husband globe-trotting with her for a year.

Heather trained as a lawyer and did well, but…

 

My marriage suffered. My friendships suffered. My health suffered. I began to shut out the world and as a result the very people I thought I was suffering for.

It made no sense.

What was the point of a full bank account if I wouldn’t be around to enjoy it with them?

And so I downsized my career and upsized my happiness. I followed my passions and though there was an immediate hit financially, the life I’ve been able to craft with my family has more than made up for it. The happier I became, the more I earned.

 

As long-time readers of Broadside know, this is really one of my obsessions and an issue I care very deeply about.

Do you know this book — written by Elizabeth Warren and her daughter? — The Two-Income Trap? It argues that chasing the American Dream might be a fool’s errand.

If you’ve never read this classic book “Your Money or Your Life”, it’s an eye-opener. It makes clear, in plain and unvarnished language, the very real choice we make — we spend our lives focused on making (more and more and more) money, grow old and die.

That’s normal life for 99% of us.

But should it be?

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We’re not robots. We all need a hand, a hug and some help!

Do we all really need the biggest, fastest, shiniest, latest, 3.0 version of everything?

 

The tiny house movement addresses this longing as well, as some people choose to live in homes of 200 to 300 square feet, giving them the financial freedom to make less punishing choices than staying in a job they loathe to…pay the bills.

And so many students are graduating college with staggering debt and having very little luck finding a good job, the kind they hoped that college degree would help them attain.

For too many hard-working people, the “virtuous cycle” of work has long since been replaced with a vicious one, as so many us earn less than we used to, costs rise, good jobs are outsourced and turned into “gigs” with no benefits or access to unemployment insurance.

Whatever loyalty many people once felt to a job, employer or industry….Today? Not so much.

Every year, surveys show that a staggering portion — like 75 percent — of Americans are “disengaged” at work.

They arrive late, take sick days, dick around when they’re supposed to be working. They hate their jobs or, at best, feel bored, stifled, under-challenged.

This is brutal.

This is heartbreaking.

We only get one life — and it goes by very very fast.

 

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Beauty helps!

I so admire Heather for making a decision that goes against every sociocultural imperative: get (and cling to) a fancy job, make tons of money, make more, buy tons of stuff, buy more.

We’re urged by everyone — friends, teachers, parents, bosses — to keep climbing the ladder of material success and professional glory, no matter what it costs you emotionally, physically, intellectually and spiritually.

I live in the same one bedroom apartment I moved into in June 1989.

If you had told me this would become my life, I would have laughed. I moved around a lot, and liked it.

I’d never before lived in any one domicile more than four years — and that was back in high school, with my father.

But my chosen life in New York also threw me a bunch of curveballs: three recessions in 20 years, a brief first marriage, an industry — journalism — that fired 24,000 people in 2008 and is in serious chaos today.

 

Life, if we are lucky, is a series of choices that reflect our deepest values, principles and priorities.

 

I didn’t want to change careers or leave New York, still the center of journalism and publishing.

I had no wish to assume enormous student debt to return to college to retrain for an entirely different line of work.

I didn’t want to move far upstate, or out of state, where I could live more cheaply, and possibly face serious social isolation, which I’d hated in New Hampshire.

My stubbornness created its own challenges!

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How much is enough?

I don’t have children, so did not have those serious financial responsibilities to consider.

I’ve been very fortunate to have maintained health insurance and good health (even with four orthopedic surgeries in a decade.)

My priority, always, has been to create the freedom to travel and to retire, (and we have) and to work on issues and stories that make sense to me.

It means making, and spending, less money.

We’re outliers, in some key ways:

We drive a 15 year old Subaru with 166,000 miles on it.

We don’t buy a lot of clothes and shoes and electronics; our splurges are meals out and travel.

We’re not close to our families, emotionally or physically, so we don’t spend thousands of dollars each year on travel to see them, gifts for them or their children.

I realized — after working at three major daily newspapers and a few magazines — work is just work. Like many others, I’ve also been  bullied in a few workplaces and terminated from a few as well.

That left some bruises.

I enjoy writing. I love telling stories.

But it’s only one part of my life.

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I have many interests and passions, not just the desire to work, make money and become rich, famous, admired.

I’ve become a nationally ranked saber fencer.

I’ve been able to help care for my parents through health crises because I didn’t have to beg an employer for time off.

I’ve been able to help friends as well, like taking a recent day off to get a friend home to Brooklyn from Manhattan after day surgery.

Now that my husband is also full-time freelance, we can take a day or two during the week and just have a long lunch or go for a walk or catch a daytime film.

Jose and I really enjoy one another’s company.

I’d much rather have a day with him, just chatting and hanging out, than making an additional $1,000 to buy…something.

We met and married later in life,  and we have both had terrific, satisfying careers in journalism.

Now our priority is one another, our friends.

Our life.

How about you?

 

Why being “productive” is a waste of time

In behavior, business, culture, domestic life, life, Money, U.S., work on April 2, 2016 at 11:56 am

By Caitlin Kelly

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Attending the ballet and staring at the ceiling — OMG, wasting time!

If there is an obsession I really hate, it’s “being (more) productive”, i.e. making sure that every minute of our every day is spent doing something, preferably as quickly and efficiently as possible.

Do more!

No, do even more. Better!

I live near New York City, a place where if you’re not working reallyhardallthetime — gobbling lunch at your desk with no break in your day — you’re seen as some witless, gormless slacker.

It’s hardly a point of view confined to New York, but it does feel very American, with a deep-rooted and long-established cultural emphasis on making lots and lots and lots of money and never wasting time because…you could be making more money!

All of which strikes me as sad and weird.

This mania for measurement began, as some of you know, with Taylorism and Fordism, ways of manufacturing, (to profit corporate owners and their shareholders), more quickly and efficiently, named for the men who created these systems.

Here’s a great video from the website Aeon, on the topic.

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Time or money? Which do you value more? Must we always choose?

As the video wisely points out, you simply can’t quantify intellectual output the way you can time with a stopwatch how long it takes to install a windshield or weld a joint.

The other essential problem with focusing all our energy on being more productive is that we are not machines. We are not industrial creatures, made of metal and oil.

We need to rest, to think, to reflect, to stare at the sky.

Constantly pumping out goods or services guarantees burnout and resentment.

It’s like dancing with fog, really, if you try to make creative work more efficient.

How long does it take to produce an idea?

A good idea?

An idea that isn’t shot down?

An idea that actually earns a profit?

And must that profit be purely monetary to have value?

What if your idea, instead, saves a life or soothes a colicky baby or gladdens your neighbor’s heart?

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Here are a few things you can’t do more productively:

 

Kiss

 

Die

 

Be born

 

Pray

 

Create a work of art

 

Meditate

 

Comfort someone

 

Be generous

 

Breathe

 

Four recent “failures” and what they taught me

In aging, behavior, business, life, women, work on February 10, 2016 at 12:32 pm

By Caitlin Kelly

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We’re not robots. We all need a hand, a hug and some help!

It’s the new black, failure.

Every day I see a new book or article exhorting us all to fail — and enjoy it.

Fail forward!

Like it’s really fun and comforting and the sort of thing you just can’t wait to blog about or tweet about or post an Instagram image of you at the elevator holding your cardboard box with all your shit in it after doing the walk of shame from your desk when they’ve just canned you.

Sorry, right-sized you.

Whatever.

Here’s an interesting blog post about why trying (and failing) is good for us:

Schools, particularly in the U.S., set us up for fixed mindsets, which means there is only one answer or that you believe talent is something you’re born with and it can’t be evolved or changed.

A person with a growth mindset, on the other hand, welcomes a challenge and enjoys doing things they’re not good at because they know they’ll learn.

Perhaps you’re learning how to read analytics and metrics. Or you’re trying to figure out how content and search engine optimization work hand-in-hand. Or you’re moving beyond media relations to do some really hard, but powerful communications work.

Whatever it may be, you have a growth mindset and fear of failure won’t paralyze you.

Talent can be learned. It can evolve and grow.

 

But I’m damn glad it’s 2016, because 2015 really kicked my ass in some new and excruciating ways.

Because four in a year, (and these are only a few of the bigger ones, the ones I’ll even admit to here), is a shit-ton of failure in my world.

Kelly’s don’t fail.

So that’s an issue right there.

I hate the tired phrase “comfort zone” — and yet I wholeheartedly agree with the premise we all need to flee ours, often, to try new things, stretch our wings, learn new skills and behaviors.

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Gone! One of my favorite antiques/vintage clothing shops in NYC. Was their decades of prior success now a “failure” because they closed? Not to me!

Failure Number One

I was hired to teach two classes a day, one day a week, at a schmancy private college, the kind where the rich kids fly home to Asia on long weekends and everyone dyes their hair purple and septum rings are de rigueur.

I had previously taught at several New York City-area colleges, no novice. I read up on millennials and what to expect.

This was different.

Tuition there runs a cool $60,000 a year, to study high-earning fields like…writing.

I loved the first semester, grateful for lively students who were warm and hard-working. What’s not to like? Half of them arrived each week 20 minutes before class began just to hang out. I really enjoyed getting to know them as individuals, not just a pile ‘o papers to grade.

The second semester was…not that. Suffice to say it started badly and ended much worse. I don’t teach there anymore and I wouldn’t if it were the last income source on earth. An MIA dean made it even more difficult.

Lesson learned: Adjunct teachers, especially of writing and especially in New York City, are more disposable than Kleenex. Without solid institutional support — of any kind! — it’s impossible to navigate complex scenarios you’ve never faced before.

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There’s never enough beer when things are shitty

Failure Number Two

I take on a web-writing assignment for a large charity, excited to work on something I believe in for people whose work I respect. The fee is fine and the people seem pleasant.

But they’ve never worked with an outside writer before and it becomes increasingly clear that they have no idea how to manage my time effectively, both being vague and micromanage-y all at once.

It gets worse week by week until finally it’s one Friday at 5:30 p.m. and we politely and cordially enough call it a day.

I lose $4,000 worth of anticipated income by failing to complete that project, and feel like a fool for not realizing how complex it would be.

Lesson learned: Ask a lot more questions before committing to a project, especially one that’s going to be edited by so many people.

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This little monkey is so NOT my role model. Flee, monkey!

Failure Number Three

I congratulate someone I know, vaguely, on Facebook about a great new managerial role he recently assumed.

Within a month, to my great surprise, he’s hired me to manage two complex, multi-part projects. The potential income is excellent and the content challenging. It does look a little hairy, but I’m a quick learner.

So I thought.

His managerial style proves to be a pendulum between charm and bullying. Our communication is both excessive and insufficient to our needs.

And the writers I need to hire and contract for work are fearful — naturally, given the state of our industry now — that they won’t be paid or paid quickly.

I reassure them, but with no sure knowledge of this man’s business ethics, or that of his employer. Which makes me very anxious indeed; he’s only one client, while my wide network of trusted colleagues is what keeps me working year after year thanks to their referrals. I don’t want to inadvertently screw anyone over!

Within weeks, I’m debating how soon to walk away, but hating the idea of letting down a large team — our initial meeting, (hello, warning sign) included 25 people.

I’m fired.

I’m also hugely relieved — and out at least a month’s income because I’ve been 100 percent focused on this thing, not marketing elsewhere.

Lesson learned: If a job or assignment feels this wrong within days, let alone weeks, it probably is. If someone lashes out at me, I don’t care how much they’re paying. I’m done. I won’t tolerate this kind of behavior at this point in my career.

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Our van, 95 degree heat, 12 hour days. My WaterAid gig in Nicaragua — for all its challenges — was a joy and a pleasure. That’s what I seek.

Failure Number Four

I’m asked to chair a 13-member volunteer committee for a registered charity, a board I’ve served on already for six years.

I’m passionate about the mission. I have a ton of ideas and am really excited to see what we can do to advance its goals and make its value much more visible.

I choose a co-chair to help, as I know some heavy lifting lies ahead.

We have no training in how to actually run a board or a meeting.

We do our best, but are soon, at every step, ignored by half the board or undermined and criticized by three women, all former presidents of it, who have very strong opinions. Nothing we say or do is met with enthusiasm, and some of it with serious opposition.

Not a great start.

I’m soon spending more unpaid time turning to others who run or serve on other boards for advice and help. Demoralized and worn out, I end up in tears.

My husband says — just leave.

We spend weeks crafting our letter of resignation, trying to be polite but honest about why we’re quitting our roles, and the board — to be met with “I’m overjoyed” by one of these women who then sends the entire board a vicious laundry list of our personal faults.

Lesson learned: Walking away is often the only choice. No one can “lead” a group of people who have no interest in supporting your ideas.

Admitting I’ve made lousy decisions hurts.

Admitting to my weaknesses hurts.

Admitting I can’t take on, and master, new projects quickly is less difficult — but I now know for sure that opposition, whether aggressive or passive-aggressive, means guaranteed failure.

Admitting I was unable to rally the support I needed is painful and I’ve spent a lot of time trying to determine what went so wrong.

We all like to succeed.

We rarely, if ever, publicly discuss or admit to fucking up.

But we all do it.

 

I’m guilty of sometimes moving ahead too quickly, leaping before I look deeply enough, perhaps. As a full-time freelancer living in a costly part of the world, we need steady income in the four figures every single month. I can’t sit around twiddling my thumbs waiting for the perfect fit on every opportunity.

But I’m also forever eager to try new experiences, face new challenges and grow my skills and my network. If I stick to my knitting, that can’t happen.

 

Onward!

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Taking inventory

In aging, behavior, business, culture, domestic life, life, women on January 27, 2016 at 2:09 pm

By Caitlin Kelly

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Lincoln Center, one of my greatest pleasures of living in New York. More culture in 2016!

It’s a normal and essential activity in retail — where I worked part-time for 2.5 years from 2007 to 2009, (and the subject of my last book.) An entire team of strangers, all wearing matching golf shirts, would take over our store for a few days while we watched in awe at their efficiency.

It’s a good idea to take stock of our own lives as well. So often, we just keep stumbling, or racing, ahead, too exhausted or distracted to notice the patterns guiding our behaviors. We’re all creatures of habit.

And some need a reboot.

As we slip and slide into 2016 — I’m writing this post during the first huge snowstorm of the year — I’ve been thinking about what to keep, what to ditch and what to add to my life, whether personal or professional.

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Jose, at my Dad’s house

Keep

A happy marriage

Thank heaven! Jose and I met 16 years ago in March after he saw my profile and photo on aol.com (remember?), posted for a story I was writing about on-line dating for Mademoiselle magazine, (also long gone now.) My headline, truthfully, read “Catch Me If You Can.” He did. We would never have met otherwise — he lived in Brooklyn and I north of Manhattan. But we  both worked for The New York Times, he as a staff photographer and photo editor and I as a freelance writer.

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Our living room, reflected

A home we love

It’s been more than 20 years since I bought a one-bedroom apartment in a suburban town north of New York City, whose downtown towers we can see — 25 miles away — from our street. Luckily, we’ve had the funds to pay for high-quality renovations of our bathroom and kitchen and have made minor upgrades like a glass door to our balcony and lined custom-made curtains. As someone who spent ages 8-16 in boarding school and summer camp, sharing space with strangers in rooms whose design I couldn’t choose or alter to my taste, and a few years in fairly basic rental apartments, I love that we can create and enjoy such a pretty space.

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January 2015, meeting a young blog follower in Paris

Deep and abiding friendships

I’m so grateful for the friends I’ve made, worldwide, and for their support and belief in me, even when things are rocky; it’s the measure of true friendship that we don’t flee one another during the tough times. I love chatting with them on Facebook, Twitter and Skype, from Berlin to Dublin to New Zealand to Toronto.

The tedious-but-necessary habits of frugality

Ugh. So boring! But the only way I know to save money is to…save money. You can spend it or save it. If you never save, like millions of Americans who don’t or can’t, you can never, ever stop working and you live in daily terror of the next fiscal crisis. I’ve been working since I was 15 but didn’t start saving hard for a while. The only reason retirement is even an option is decades of living carefully and saving money.

Ditch

Toxic relationships

I recently resigned as co-chair of a volunteer board I had served on for seven years. One of its members, an imperious and demanding older woman, immediately showered me with  a Niagara of personal insults — and publicly — for my putatively disastrous tenure, however brief. QED, kids. Happy to flee such a swamp of nastiness. Same goes for anyone whose SOP is constant criticism, undermining, snark and whining. It’s exhausting to listen to, respond to and absorb.

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Who owns your time?

Miserable work

Last year was an eye-opener, as I took on a few projects that looked initially pretty alluring, clear-cut and decently paid. Nope! They blew up within weeks, costing me thousands of dollars in lost and anticipated income, not to mention the emotional wear and tear of working with people who were bullies or micro-managers. Not this year, thanks.

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Not going to feel as trapped as this guy…

Soul-sucking situations

Like that volunteer commitment above, which I struggled with for months before walking away. My nature is to be extremely tenacious, to keep going to the end, no matter how desperately unhappy I am along the way. That’s a decades-old habit and one it’s time to shed.

Worry

As my Jamaican-born friend said, “Don’t borrow trouble.” If it’s fixable, get it fixed. If it’s not, move on.

Self-doubt

I suspect many women struggle with this one. New motto? “Give me the confidence of a mediocre white man.”

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New horizons!

The unappreciative

My hourly fee for reading your work or advising you on how to improve it is $225 and I may raise it yet again this year. I prefer being generous, but after reading too many words unpaid, I’m weary of seeing young writers crow loudly on social media about their supposedly solo writing accomplishment — when in fact their weak first draft required  many revisions, and many invisible and unacknowledged editorial questions and suggestions.

All those bloody unread books

They clog up the shelves and prop up my ego — oooh, I feel so smart for having them around me for all these years. But I’ve never read so many of them and I doubt I ever will. Better to box them up and sell them, as we’ve done so in the past successfully. Allowing me to buy new books I’ll actually, you know, read.

Add

Healthier choices

More exercise. Fewer calories.

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Our visit to Donegal, June 2015

More travel!

I’m insatiable when it comes to exploring new places, while wanting to revisit old favorites like France, Ontario and California.

Professional help

Whether turning to our trusted career coach, accountant or lawyers, when I need help to quickly and effectively resolve a difficult or messy challenge, I’m bringing in the big guns. Yes, they cost money. So does every lost minute of my mental health and focus!

More face-to-face meetings

I’ve vowed to spend at least one day every week — that’s 52 meetings — sitting face to face across a table with someone, whether for work or friendship. In an era of social media , texting and mediated communication, I increasingly want to see people at close range, and have them see and know me, not some virtual notion of who I am. Intimacy is ever more a rare and precious commodity now and I’m determined to add more of it to my life.

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Attending more cultural events

A mix of live music, dance, theater. Art galleries and museums, as every time I do so, I come home refreshed and enlightened and inspired. My default choice, always, is going to the movies, and my best weeks I might see several films in the cinema. But I need to be more adventurous.

Music lessons

Gulp. Terror! I don’t even  know how to read music, but a friend has lent me (!) a practice cello, now standing in a corner of the living room and making me feel guilty for not getting started.

I loved this inspiring blog post about choosing a theme for your year.

How about you?

What’s on your keep/ditch/add list these days?

 

 

 

What lessons did your first boss teach you?

In behavior, blogging, books, business, education, journalism, life, work on January 23, 2016 at 1:53 pm

By Caitlin Kelly

One of my first national magazine stories...I entered an animal testing lab. Grim and gruesome. But it was part of my job as a reporter

One of my first national magazine stories…I entered an animal testing lab. Grim and gruesome. But it was part of my job as a reporter

As a follow-up to my Devil Wears Prada post, I’ve been thinking about my first editor(s) when I started out in journalism and my first full-time-job boss and the lessons they taught me — some of which might resonate for you.

I began freelancing as a writer for national publications when I was 19, having grown up in Toronto, the center of Canadian publishing.

Eager to join the world of journalism, I immediately signed up as a reporter for the weekly campus newspaper at the University of Toronto, and started writing as much as they would let me. Within a year, I had a good pile of articles, (aka clips), to show to professional magazine and newspaper editors I hoped would pay me for them.

I first started writing for a national Canadian magazine, then called Miss Chatelaine, now called Flare.

My editor was ferocious!

Her own mother was a legendary writer and so is her younger sister. I had never formally studied journalism or writing, beyond a BA in English literature from the equally-ferocious University of Toronto.

No one in my new worlds, either college or journalism, suffered fools gladly!

My editor would circle every misplaced or misused or lazy word with a red pen — this was in the day of typewriters and paper copies.

My first few stories were an embarrassing sea of red circles.

The New York Times newsroom...since 1990, I've written more than 100 stories for them

The New York Times newsroom…since 1990, I’ve written more than 100 stories for them

She taught me a lesson I never forgot: to use specific verbs in the active tense.

When we spoke on the telephone, (no Internet!), and she told me what was wrong with my work, I would occasionally end up in tears.

Was it always fun? Clearly not.

Was I learning (and getting paid to do so?) Clearly so.

I could give up and walk away — or continue to learn my craft.

She and I are Facebook friends today.

My first book, published in 2004...all the skills I learned in my 20s are still in play today

My first book, published in 2004…all the skills I learned in my 20s are still in play today

My first newspaper boss was a man so shy most people thought he was cold and unfriendly but he was really someone who valued guts and intelligence.

He took the crazy risk of hiring me — although I had zero prior staff newspaper experience — to work for The Globe and Mail, Canada’s daily national newspaper.

My first day, staring up at the large overhead clock that still rules every newsroom, I thought: “Wow, they want this story….tonight.

He kept throwing me into huge, terrifying, front-page stories, from covering an election campaign in French in Quebec, (I had never covered politics, anywhere, for anyone, let alone en francais), to a two-week national tour trailing Queen Elizabeth and Prince Philip from New Brunswick all the way to Manitoba.

The lizard part of my brain sent me to cry in the bathtub, scared to death I would fail every time and get fired. That was his agenda!

The rational part of my brain told me to shut up and get on with it. I was being offered tremendous opportunities to shine. The rest was up to me.

I did fine.

Reporting in Bilwi, Nicaragua for WaterAid

Reporting in Bilwi, Nicaragua for WaterAid in March 2014

I remain forever grateful to both editors for giving me amazing (scary!) chances, knowing I was still young and fairly green, knowing I might have proven a terrible disappointment. They had more confidence and faith in me than I often did.

That’s my definition of a great boss.

What did your first boss or job teach you that was most helpful?

Why every young job-seeker should watch “The Devil Wears Prada”

In behavior, blogging, books, business, journalism, life, movies, work on January 20, 2016 at 2:32 am

By Caitlin Kelly

This bejeweled coat is in the window at Prada -- some women really do wear it!

This bejeweled coat was in the window at a Manhattan branch of Prada — some women really do wear it!

By now, I’ve seen this 2006 film so many times I know the dialogue and soundtrack pretty much by heart.

It’s the story of a young, ambitious New York City journalist, Andrea Sachs, who ends up working at a fashion magazine, Runway, (a clear stand-in for Vogue), for a brutally demanding boss, Miranda Priestley.

Initially schlubby in dress and grooming, and resentful at her less-than-intellectual position — fetching coffees and selecting skirts — Andy soon wises up, dresses up and wins the day.

Before she quits.

Want to make it in the big city?

Want to make it in the big city?

Here’s a recent blog post from a disheartened young journalist who bailed on a job at, of all places, The New York Times, after a year:

I felt different. I no longer expected to be rewarded for my long, uninterrupted workdays with respect, let alone cash. I didn’t expect anyone to celebrate my personal triumphs with me; instead, I braced myself for criticism I could neither anticipate nor diffuse. I was tired but sleepless, dogged by anxiety…I drooled at the thought of a schedule that would leave me time to care for myself.

I realized there would always be someone hungrier willing to race to the bottom of the payroll for a shot at a byline on a viral story. Not long after that revelation, I quit.

The day before what should’ve been my last at the newspaper, an editor I once respected and trusted chose to unleash his frustration with the industry and his colleagues on me. He called me lazy and defiant, held the door open, and told me to get out.

It doesn’t matter much if you’re entering the field of journalism or any other. There are things you learn in your first full-time paid job that may sear, scare or freak you out.

The world of work is like landing on another planet after the structured, self-selected and nurturing life of high school and college, the attentive concern of your parents, teachers and some professors.

The work rulebook is invisible but essential.

The rules shift, sometimes daily.

Columbia Journalism School -- there's a lot they still don't teach you in the classroom!

Columbia Journalism School — there’s a lot they still don’t teach you in the classroom!

Your “best friend” at work might turn out to be your worst enemy. Or your next boss.

No one will hold your hand and a few, sadly, will be thrilled to watch you fail.

It’s worth watching the film just to hear some of Miranda’s drawled bon mots:

Just move at a glacial pace. You know how that thrills me.

Details of your incompetence do not interest me.

Please bore someone else with your questions.

And, much as an entry-level worker might think “She’s soooooo mean!”, anyone who’s had to manage someone lazy, inattentive or generally gormless has longed to say them out loud.

Read everything! Be smarter than your competition

Read everything! Be smarter than your competition

Here are five excellent skills you need to win your first job — and those that come after it.

And 10 reasons I still think TDWP is a great primer:

No one really cares about your feelings

Your job is to make your boss happy and make sure her/his needs are met on time, preferably ahead of deadline. It’s tough when no one asks “How’s it going? or “How do you feel about this?”

Well, yes. Your boss only got, and keeps, their job because (ideally) they set a very high bar for themself and for those they work with.

Trying” has little value here

(Or as Yoda said in Star Wars, Do, or do not. There is no try.) Your boss may have zero to no interest in your difficulty attaining the goals s/he has set for you. It’s highly unlikely that anyone will give you a gold star or pat on the back just for trying (and failing.) Effort is expected — and results are now what matter most.

No one is going to say “Good job!”

Some young workers have been raised by parents, teachers and others who constantly and lavishly praised their efforts, even if they lost every soccer game that season or peppered their copy with typos, (like the blog post above in which she manages to confuse the word defuse with diffuse, not impressive for a NYT writer.)  Get used to a world where your paycheck and continued employment are the measure of your value to the team. Expecting more than that marks you as needy and unrealistic.

Dress the part if you want to be taken seriously

You’re broke or have student loan debt or no sense of style? Too bad. Find a decent thrift or consignment shop and invest in the very best quality clothing worn by the senior people in your field. Keep your hair trimmed, clean and tidy. Polish your shoes and keep a fresh manicure. As Andy quickly learns, dressing appropriately for your industry shows respect for those who have attained its highest levels. They played the game and expect you to do likewise. Ignore this at your professional peril.

The diamond-studded watch-bracelets at Bulgari -- what the boss might be wearing

The diamond-studded watch-bracelets at Bulgari — what the boss might be wearing

You have to figure things out really fast

Even if you have no idea, even during a meeting, what people are talking about. Read everything relevant to your industry — blogs, websites, publications, podcasts. Attend every conference possible; (you can often get in cheaper by offering to volunteer there.) Your job is to be smart and helpful, not to clutch desperately at the ankles of others who’ve already mastered the game.

Self-reliance is key

If your boss is older than 40, and some will be, they grew up in a very different world than someone now in their early 20s. They’ve already emotionally and professionally survived three recessions in 20 years and have probably pivoted multiple times along the way. No matter how much help you may consider normal, leave those expectations at the office door each morning.

Coffee helps!

Coffee helps!

You need to manage up, down and sideways

The only way Andy survives her job is by relying on the kindness, wisdom and help of others, from the driver who chauffeurs her to her boss’ home to deliver her dry-cleaning to a freelance writer who helps her obtain a manuscript before publication. Cultivate a wide and powerful network of people who know, like and trust you. Help them as often and much as you can so you’ve got a favor bank to call on in times of need.

Your personal life may have to suffer for a while

As Eisenhart discovered in the blog post above, and Andy finds no time for her fed-up live-in boyfriend, work in a new/first job can sometimes consume your life. It shouldn’t forever, but it might for as long as it takes to prove to your boss and co-workers that you’re 100 percent reliable.

Get organized! Stay organized!

Get organized! Stay organized!

Hyper-organization helps

Andy’s transformation from whiny baby to organizational whiz is a lesson every new employee needs to learn. Whatever will keep you ahead of the game — apps, multiple alarm clocks, spreadsheets — will also keep you calm, helpful and pro-active, not dodging wildly and panicking when things, as they often will, go awry.

Bonus: flexibility is key

Things change, sometimes with no warning. The most valued workers are those who remain cool, calm and on it, adapting quickly. No whining! No “This sucks!”

No, being exhausted all the time is actually not a worthy goal

In behavior, business, domestic life, journalism, life, Technology, U.S., work on December 18, 2015 at 4:18 pm

By Caitlin Kelly

When do you just...sit?

When do you just…sit?

A powerful piece from the Washington Post about why being “productive” is such a punitive way to measure our human value:

I see it a lot when I interview people and talk about vacation. They talk about how they are wound up and checking emails and sitting on the beach with their laptops. And their fear is: If I really stopped and let myself relax, I would crater. Because the truth is I’m exhausted, I’m disconnected from my partner, I don’t feel super connected to my kids right now.

It’s like those moving walkways at the airport — you’ve got to really pay attention when you get off them, because it’s disorienting. And when you’re standing still, you become very acutely aware of how you feel and what’s going on in your surroundings. A lot of our lives are getting away from us while we’re on that walkway.

There are several cultural expectations in the U.S., even after living here for decades after leaving Canada, I’ll never agree with or adhere to.

One is the notion, an outgrowth of a nation with shockingly little government regulation or oversight of the workplace, no paid maternal leave, no mandated vacation days, that work is the single most important way for all of us to spend all of our time.

Every day, in every way, we are exhorted to workworkworkworkworkwork fasterfastefasterfaster and the hell with a personal life that includes family, friends, self-care, volunteer work, meditation, travel.

Looking at art restores and refreshes me. It isn't $$$-making but it soothes my soul

Looking at art restores and refreshes me. It isn’t $$$-making but it soothes my soul

Why, all that time you want to spend binge-watching Netflix or patting your puppy or making pancakes with your kids? That doesn’t boost the GDP! How dare you?

How about…rest?

Of course, a thin and fragile social safety net — hello, cause and effect! — makes working your ass off a necessity for all but the wealthy. The single largest cause of personal bankruptcy in the U.S. is medical bills; we now pay (yes, really) $1,500 a month for our health insurance, meaning we have to earn at least $18,000 after-tax dollars before any other cost.

For two full-time freelancers in a struggling industry, that’s enough to make me go back to bed.

Who owns your time?

Who owns your time?

One reason I’ve stayed freelance is the ability to control the use of my time, when and where and how often and for how long I work. I started work the other day at 8:10 a.m. (early for me) and had already written and filed a story by 10:30 a.m. I took the afternoon off to enjoy a day in Manhattan.

Some people need to work 1o or more hours a day — they have multiple children to support and/or a non-working spouse and/or earn low wages and/or live in a high-cost area. But beyond basic economic need, tethering your life to the profit-making demands of others rarely produces much joy for those of us expected to answer them.

Americans love to mock Europeans – those five weeks of vacation! That free health care! Those subsidized university educations! – as though the endless toil and debt required to earn the money to pay for all of that were somehow so much more virtuous.

When it’s really just exhausting.

Having lived in Canada, France, Mexico and England gave me a perspective many Americans lack.

Time off recharges and restores us to full mental, physical and emotional health.

You can work hard — and play hard.

It’s possible to be a deeply valuable human being without adding any economic value.

Working freelance means we’re choosing a life with less financial security but all the pressures faced while collecting a salary.

BUSINESS OF FREELANCING

The major difference is our ability to say no.

To not leap to answer an email at 11:00 pm or 1:00 a.m. or on a Sunday morning when we’re getting ready to attend church.

Yes, it might cost us some lost income.

But it gives us a life we deeply value.

Do you feel — or succumb to — this kind of pressure to be productive?

 

 

 

Who believed in you?

In aging, behavior, domestic life, education, family, life, love, parenting, work on December 8, 2015 at 1:17 pm

By Caitlin Kelly

caitlin painting

Me, creating…

The other day, I received an email from a young friend I met in Tucson a few years ago and who has since gone on to work in Nigeria, teach English in Turkey, do volunteer work in Mexico, compete for a London-based fellowship and intern at CNN in Atlanta.

He only graduated last May.

Nor is he a person of privilege, quite the opposite, making his trajectory even more impressive.

His email thanked me for my belief in him.

We had had a long and deeply personal conversation  during a student program I was teaching in. I was touched he trusted me enough to ask my advice and was happy to give it.

It made me stop and think about the people who’ve shown their belief in me along the way and how that trust and confidence in my skills and strengths kept me going when I thought I couldn’t.

While some of today’s millennials have won trophies for showing up and some have been told Good job! for almost everything they do, I’m a Boomer from a challenging and demanding family. Everyone is a high achiever and kudos were not the norm. So the people named here made a serious difference in my life.

IMG_20150716_060818617_HDR

I know that I know how to photograph. It’s hard to take creative risks without some encouragement!

Ana

My high school art teacher, who allowed us to use her first name. Funny, warm, down to earth, she saw how troubled and unhappy I was, (bullied every day there for years), but she nurtured and appreciated my talents for drawing, painting and photography. I needed a safe place to be good at something, and to be liked, even on my worst days. She offered it and belief in someone who might not be bullied forever.

A friend of my father

He loaned me a Pentax SLR camera, knowing I wanted to become a photographer. Even more generously, he told me about an annual contest, open to anyone in Toronto to submit their images of the city to Toronto Calendar magazine — which used them as their sole cover image. Still in high school, I sold three of mine. That boosted my confidence in a way no high school grade ever could have.

malled cover HIGH

My second book, published in 2011

My editors

I started selling my writing to national magazines when I was 19, still an undergraduate at university. I still can’t quite imagine what they thought of the kid who showed up in their offices with a multi-page list of story ideas I went through until they finally said yes to one of them.

Or sent me out to report stories I’d never done before — like sitting in the open door of an airplane to watch a skydiver or calling the German headquarters of Adidas for a story about running shoes. I was hired at 26 as a staff reporter for the Globe & Mail, Canada’s best national newspaper, without a minute of daily newspaper experience after eight years’ freelancing for them and my editors there sent me out on major stories that ran front page, terrifying me but giving me opportunities to grow, learn and shine.

Philippe Viannay

Once in your life, if you’re lucky, you meet the right person at just the right moment. Not romantically, but in a much deeper sense.

A former Resistance hero, he was the founder of a Paris-based journalism fellowship I was selected to participate in, (and also founder of a home for wayward boys; Glenans, a sailing school, and a major daily newspaper.) He introduced me to everyone, proudly, as “Le terrible Caitlin!” — which I thought rude until I realized it meant terrific.

I was 25, desperate to somehow get a great journalism job, to build my skills and self-confidence. To have someone so incredibly accomplished like me and deeply believe in my potential? He did, for which I’m forever grateful.

photo(40)

Reporting in Bilwi, Nicaragua for WaterAid

My clients

I’ve had some amazing adventures as a journalist. I’ve spent a week crewing on a Tall Ship and sailed with an Americas Cup crew.

The best adventure (so far!) was in March 2014 when I joined a multi-media team in rural Nicaragua for a week’s reporting on the work of WaterAid there. We worked in 95-degree heat in Spanish and Miskitu and became so close that we all stay in touch still. It means a lot to me that clients trust me to tell their stories.

My fencing coach

How cool was it to be coached by a two-time Olympian? Amazing!

I  had arrived in New York with no job/friends/family/college alumni — and had to re-start my journalism career at 30.

I landed in Manhattan, a hotbed of fencing talent. My coach, who was teaching the sport at NYU, was a former Navy man, who decided after a year or so of our mediocre foil fencing to turn a small group of women, then in our mid 30s, into sabre fencers. This was unheard of  — and we couldn’t even progress beyond nationals because there was then no higher-level competition available to women.

It meant learning a new weapon, new ways of thinking and behaving on the strip, and most of all, simply being willing to try something that looked weird and impossible at first.

His faith and belief in us — much deeper than any we had in ourselves! — was truly transformative. I went on to become nationally ranked for four years, happily surprised at what you can do when someone sees talent within you, pushes you hard to develop it and celebrates the results.

BLOWN AWAY COVER

My first book, published in 2004

My first agent

I found him through a friend. Quiet and soft-spoken, he took me to lunch at one of the city’s most elegant restaurants, Balthazar, where we ordered Kumamotos. (Oysters. I had no idea!)

I wanted more than anything to write non-fiction books, to do deep, national reporting on complicated subjects. Ambitious stuff. Finding an agent isn’t easy — you need to like, trust and respect one another, knowing you’re entwining your reputation and career with theirs.

And when an agent takes on a new writer, one who has yet to even publish a book, they’re gambling on a raft of things: your skill, your determination, your ethics, your ability to see it through to the end.

He fought hard for my first book as 25 publishers said no, some quite rudely. It did sell, and we’re now working together once more on my third book proposal.

M

She’s opened her home to me for decades and treated me as family, even though we met professionally when she was a PR rep in Toronto and I wrote about the organization she worked with. After I became a victim of crime here in New York, she let me stay in her Toronto home for three weeks to recover to decide if I would come back to the U.S.

IMG_2130

My best friend, my husband, Jose

Jose

My husband, a fellow journalist, has been-there-done-it-seen-it-all — he’s won a Pulitzer Prize for editing 9/11 photos for The New York Times, photographed three Presidents as an eight-year member of the White House Press Corps, covered two Olympics, several Superbowls, the end of the Bosnian war. He knows what excellence in our field looks like and demands.

His faith in me — even as our industry has lost 40 percent of its staff since 2008 — is enormous. He’s seen me write two books, (with two tired fingers!), and encourages me every day to take even more creative risks.

 

Who believes — or believed — in you along the way?

What did they say or do that kept you going?

 

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