Posts Tagged ‘work’

Why journalism still matters — go see “Spotlight”

In business, Crime, History, journalism, Media, movies, religion, U.S. on November 20, 2015 at 1:03 pm

By Caitlin Kelly


The late David Carr, NYT media columnist — much missed. Brilliant, no bullshit.

Their clothes are drab, cheap, poorly- fitting.

All they do is sit at desks or talk on the phone or knock on doors.

Their work takes months.

Why on earth would this make a compelling film?

I admit it, I’m biased, having worked as a journalist for more than 20 years. I’ve been doing it since my undergraduate years at university and still enjoy it, even though 24,000 of us lost our jobs in 2008 and thousands more are losing their jobs every year now.

The film is about the Boston Globe’s investigative team, called Spotlight, and their controversial and much-challenged decision to look into allegations of child abuse within the Catholic church there.


The cast is terrific — fellow Canadian Rachel McAdams, John Slattery (of Mad Men), Mark Ruffalo, Stanley Tucci.

The newsroom looks like every newsroom everywhere, overlit, ugly, standard-issue desks and chairs, glass-walled executive offices. Its power structure,  (interesting how it parallels the church they investigate, and how every senior editor is male), also deeply familiar.

The mix of political cynicism and compassion for the people they’re covering — and the remorse they feel as they realize they knew about the story years before and ignored it — also resonate.

But what left me in tears was how truthful is the portrayal of my work, certainly as part of a daily newspaper staff; I worked at the Globe & Mail, the Montreal Gazette and the New York Daily News.

It takes patience.

It takes persistence.

It takes a ton of tedious-but-essential detail work like reading old directories and chasing down court documents.

It takes a belief that what you’re doing all day, for months, actually might make a substantive difference — at best — in the lives of your readers.

Working as a news or investigative reporter is a weird mix of aggressive digging, pressure to stop digging, (by angry sources, power brokers, bosses worried you won’t bring home the goods), and the growing conviction that you’re on a huge story you have to get, no matter the cost.

Your co-workers may question and resent you — since they’re expected to crank out copy every day, possibly multiple times a day — and your team has yet to show anything in print, even after months of work.

The people you’re investigating will do anything to shut you down, from polite threats over a cocktail to appeals to your civic pride. (It can get much more bare-knuckled than that.)

The film shows reporters doing what no film ever shows — reporting.

That means knocking on door after door, some of them slammed in your face, some of them suddenly opened and a confession spilling out so fast you write it down as you walk away, as McAdams does in one scene.

It can mean sitting with, and witnessing, incredible pain when someone tells you they have been molested or raped, but not hugging them or saying anything — instead, as McAdams does — saying quietly, “We need specific language.”


Me, hard at work on assignment in Bilwi, Nicaragua.

To anyone but a reporter, she sounds shockingly callous and cold. Why isn’t she comforting the man telling her his secrets?

Because that’s not our job. (Even if, and it often is, our social impulse.)

I’ve been in that place, as someone who had been raped told me her story. It’s a delicate moment you’re neither trained or prepared for, like holding a water balloon — one false move and it shatters. You have to be calm, quiet, empathetic and just listen. Your job is to witness, not to emote or react.

I loved that the female reporter is portrayed as dogged and relentless as her two male peers. We are!

I love that her nails are bare, that she wears no jewelery but a plain wedding band and apparently little make-up. In the world of news journalism, that shit really doesn’t matter. It’s one reason I love it and felt comfortable within it.

It was powerful to see the conflict between the reporter’s private feelings — about faith, about the Church, about their own history — and the work they were doing. I know reporters personally who covered this story and what it did to them emotionally. This rang true.

I loved seeing a brief glimpse of a friend’s book, Lead Us Not Into Temptation, and his name in the final credits; Jason Berry, a New Orleans journalist, was one of the first to write about this issue. I met Jason in Paris many years ago when we were both chosen to participate in a year-long European journalism fellowship.

When I left the theater to use the bathroom, three women my age there had just seen it as well — and we got into a long, deep, impassioned and personal conversation about the film and why journalists want to do that kind of work. It was an amazing encounter for all of us, one of whom works with Catholic church abuse victims.

I told them about my two books and the kind of interviews I’ve done that were equally soul-searing, and my hope that sharing them with a larger audience would be useful somehow. It made me realize, sadly, how rarely I get to talk to non-journalists about my work and why I believe so deeply in the value of it, still. It moved me to hear from three others that it matters to them as well.

If you care at all about journalism and why, at best, people still want to do it for a living — and I know that many people simply hate journalists and don’t trust us — go see this film!


Take good care of yourself

In aging, beauty, behavior, culture, domestic life, Health, life, work on October 14, 2015 at 12:30 pm

By Caitlin Kelly

Beauty helps!

Beauty helps!

Button up your overcoat, when the wind is free, Oh, take good care of yourself, you belong to me!

— Ray Henderson lyric, 1928

After a few decades of running around — and four orthopedic surgeries within 12 years — I’m finally treating my body with a little more respect.

I grew up in Canada, but now live in the U.S., and near New York City, the epicenter of a workaholic, gogogogogogogogogogo culture, one that solely encourages and rewards “productivity”.

We’re all exhorted daily to move faster, do more, sleep less, earn more money, get the promotion.

Watch a great movie!

Watch a great movie!

Vacation? Hah! Even the few Americans who get paid vacations beyond 10 days a year are too scared to take the time off.

The notion of actually nurturing our souls, bodies and minds is anithetical to the industrial mindset of production. There’s no profit (for anyone else) in it!

Here’s a thought-provoking essay from The New York Times on the subject:

On my last day of work at the American ad agency, something strange happened: I was smiling. A weight had been lifted, and I felt like a prisoner about to be freed. And despite my fear that no one would hire me, I soon found a job in Zurich doing exactly what I had been doing in the United States: copywriting for an ad agency.

My job title was the same, but I worked part time — and for a higher salary than I had received working full time in the United States. When I was politely asked to work additional days beyond the ones specifically mentioned in my contract, the agency paid me for that extra work.

Not only that, but instead of two weeks of vacation, I had five. And I was encouraged to use every single day of it, guilt-free. Once, when I went to Spain for “only” 10 days, my Swiss colleagues chastised me for not going away long enough.

Instead of worrying about working weekends and holidays the way I had in the United States, I planned trips like the rest of my colleagues: Paris. Prague. Zermatt. For the first time in my working life, I was living, too. Because of this, my creativity flourished. I had both time and money, and because I had real time off, I was more productive when I was at work. In my spare time I wrote blogs and essays and I swam in the lake.

I’m firmly and decidedly out of step with American values in this regard.

A bushel of freshly-gathered clams, mid-coast Maine

A bushel of freshly-gathered clams, mid-coast Maine

In 2015, I’ve spent 3 weeks in Europe in January, another three weeks in June in Ireland, 10 days in Maine and 10 days in Ontario.

Because my husband and I are, as of this year, now both full-time freelancers, (he’s a photo editor and photographer, I write for a living), we can work from anywhere there’s wi-fi and can take as much time off as we can afford.

We’re not wealthy and we live a fairly frugal life, with a small apartment and a 14-year-old car. Nor do we have the financial responsibilities of children or other dependents.

We’ve had terrific careers and won awards and the respect of our peers and while we still need to work for income…it’s time for us.

I’m not fond of the word “self-care” but it’s a concept I believe in strongly, especially for women who are socially encouraged to give everyone else their time, energy and attention — but often feel conflicted or guilty when they stop long enough to take equally thoughtful care of themselves.

Stay hydrated!

Stay hydrated!

Self care can take many forms:

— massage, manicures, pedicures, facials

— dressing well

— a barbershop trim or shave

— regular medical and dental checkups

– cooking or baking something delicious, especially “just” for yourself

— a pot of tea in the afternoon, possibly with a biscuit or two (no sad little teabag in a cup!)

— naps!

drawing, painting, taking photos, nurturing your creative self

— doing yoga

— playing music

— singing, alone or with others

— exercise

— dancing (check out this amazing early morning event I go to)

— keeping a calm, clean, lovely home, (or at least a dedicated space within it)

— the company of dear friends

— reading for pure pleasure

— visiting a gallery or museum

— wearing a lovely scent

— gardening

— taking a luxuriously long bath or shower

— spending time in nature

— silent solitude

— listening to music

— candlelight

— unplugging from all devices and social media

— attending a religious service

— volunteer work

coloring (have you seen the latest trend — adult coloring books?)

— cuddling and/or caring for your pet(s)

– handiwork like knitting, crochet, quilting, sewing embroidery — or woodwork

— meditation

— prayer

Making art can be a way to decompress

Making art can be a way to decompress

Do you take good care of yourself?


Why there’s no such thing as a low-skilled job

In behavior, books, business, culture, journalism, life, U.S., work on October 8, 2015 at 3:17 pm

By Caitlin Kelly

Many people in New York working low-wage jobs need a food bank to feed their family. Fair?

Many people in New York working low-wage jobs need a food bank to feed their family. Fair?

Great op-ed recently in The New York Times:

Most people walking through casino employee hallways — janitors, housekeepers, retail workers — are categorized as unskilled laborers, and the laws of capitalism clearly state that we are all easily replaceable: Anyone can be trained to do our jobs.

Headlines tell us that “College Graduates Are Wasting Their Degrees in Low-Skilled Jobs,” that “Skilled Workers Are in Short Supply.” We’re raised, in the culture of American capitalism, to believe certain things, without question, namely that the value of work is defined by the complexity of the task and not the execution of it, that certain types of work are not worthy of devoting a lifetime to…

Like an athlete, a worker completing the same task for the thousandth time knows that muscle memory and precision are powerful tools. But in the workplace, there are no advanced graphics or slow-motion replays highlighting the efficiency of movement, the prioritizing of tasks or how a more meticulous approach can mean the difference between a chaotic shift and a seamless one.

Instead, the routine, repetitive nature of these jobs is perceived to define workers’ limitations, rather than their capabilities. And although most low-skill work requires a constant interaction with people, because of its low-paying status it is deemed a dead end, rather than a testament to an individual’s ability to acquire, adapt and specialize.

This is a subject I feel passionate about, selfishly, because I lived this experience when I moved, after losing my well-paid professional reporting job at the New York Daily News, then the nation’s sixth-largest daily, into a part-time $11/hour retail sales associate position.

malled cover LOW

The recession hit journalism hard and early; by 2008, 24,000 of us had lost our jobs and many fled — into other industries, to teaching. Lucky ones retired early and many of us, like me, went freelance; huge drop in income but complete control of my workload and schedule.

I hadn’t earned so little since I was a teenager, a lifeguard in high school in Toronto. But it was the stunning lack of respect I felt behind the counter, wearing my plastic name badge, that stung more.

Working retail was like entering a whole other world, as I wrote in this New York Times essay:

Sometimes I feel like Alice slipping through the looking glass, toggling between worlds. In one world, I interview C.E.O.’s, write articles for national publications and promote my nonfiction book. In the other, I clock in, sweep floors, endlessly fold sweaters and sort rows of jackets into size order. Toggling between the working class and the chattering class has taught me a lot about both: what we expect of ourselves, how others perceive us, ideas about our next professional step and how we’ll make it.

The contrasts between my former full-time job and my current part-time one have been striking. I slip from a life of shared intellectual references and friends with Ivy graduate degrees into a land of workers who are often invisible and deemed low-status.

In journalism, my workplaces often felt like rooms filled with balloons, enormous and fragile egos rubbing and squeaking up against one another until, inevitably, several burst with a bang

In retail, divas are fired or soon quit. In journalism, I’ve had managers who routinely shrieked abuse. In retail, I’m managed by a man who served in the United States Air Force in Mogadishu and who wears his authority comfortably and rarely raises his voice.

What became obvious to me within a few weeks of working retail was how difficult and physically grueling it is. (Like food service in any capacity as well.)


But that’s not a big surprise, right?

What was striking to me was how crucial people skills — aka EQ — were to selling successfully and getting along with a team of 14 co-workers, a very mixed bag.

Hardly a low-skill job!

Nor is food service, waitressing or bar-tending. Any job that’s deemed “customer-facing” — and which adds the exhausting component of bending, stretching, carrying, reaching and standing for hours plus staying calm and pleasant (aka emotional labor) is not low-skill.

My retail job pushed me to my outer limits, physically and emotionally, while being intellectually deadening. Not a pretty combination.

But I saw how many unrewarded skills it took:

There’s no college degree in patience

There’s no MBA in compassion

There’s no Phd in common sense

There’s no MA in stamina

I saw much less common sense and EQ among some of the college students I taught, teenagers paying $60,000 for a year of formal education at a fancy private school, than among the young people I worked retail with — almost all of whom had a college degree or were working toward one.

The “low-skilled.”

Demeaning and financially undervaluing these skills — the same ones that keep the U.S. economy humming as much as any Wall Street billionaire — completely misses the essential contributions that millions of low-paid, hard-working people make every day.

Have you worked a low-wage, “low skill” job?

How did it — or does it — affect you?

Re-starting your life elsewhere — what it really means

In behavior, business, immigration, life, Money, travel, U.S., work on September 9, 2015 at 1:06 am

Time to make some money with your writing?

As I watch the sea of migrants — refugees, more accurately — heading north from Syria and other nations into Europe, hoping to re-start their lives somewhere safe(r), I think about all they have had to leave behind — homes, furniture, assets, educations, family, friends.

Some have lost their husbands, wives and children, killed en route.

In the 1970s, 200,000 Chileans fled the regime of Augusto Pinochet, many headed to my country, Canada. There was then a flight from Santiago that, after 3 stops, landed in Toronto, where they would claim refugee status.

There were no razor-wire-topped fences hastily being built, as in Hungary now. But the refugees had to begin a long, slow process of finding advocates to legally represent them; as a college student studying Spanish, I did some volunteer interpreting.

I will never forget what I heard, even if I wish I could — horrific narratives of rape, imprisonment, torture. It was difficult work, for them (proud, traumatized men, many my father’s age, having to recount the worst moments of their life to a young and unfamiliar woman and other strangers) and for me (I had no idea the world could be so cruel. Their stories, decades later, live in my head.)

When you leave your country of origin, (which I did at 30, leaving Canada for the U.S., admittedly under no duress), you start anew. Your life, your accomplishments, your advanced degrees from places no one here has ever heard of or attended…sometimes vanish overnight.

No one knows your parents or went to the same schools or ate the same food. They didn’t watch the same television shows or read the same writers.

Not only do you now not know a soul, the people on whom you must now rely — landlords, banks, police, neighbors, teachers, medical staff, the legal system — are unfamiliar. You may shake at the very sight of a uniform or a gun.

And they use words and phrases they know well, and which may make no sense to you, either as language or as functional concepts.

A new language must be learned, the streets and transit systems of a new city or or town. A new national anthem and currency. You will miss subtle cultural cues everyone else understands, sometimes for decades to come.

A French laundromat washing machine...quite incomprehensible!

A French laundromat washing machine…quite incomprehensible!

If you’re fortunate enough to have classic capital — money, savings, assets you can liquidate like gold or jewels — you’ve got something to start with.

The most crucial, though, in my experience, is social capital — the vast network of people who know, like and trust you enough to refer you into their valued networks. You need a job, an income, a place to start again.

Too often, especially here in a dog-eat-dog place like New York, people lucky enough to find a lifeboat pull up their oars, so to speak. No, they will not help you or return your emails or phone calls or texts.

That takes time to accumulate and to acquire. Here, I see it used (and abused) most powerfully among those who attended the same colleges and universities, sometimes the elite prep schools that feed them. Alumni networks here seem of paramount importance compared to my prior experience in a nation with 10 percent of the U.S. population.

A Paris street -- quite different from anything in the U.S.

A Paris street — quite different from anything in the U.S.

We recently sat with a working-class friend who came to the U.S. from Eastern Europe at 24 with $200 in her pocket. “I had no idea what I was doing,” she said.

I arrived in New Hampshire, via Montreal, and would honestly now say that I didn’t either. Had I known how hard it would be to reinvent, I doubt I would have made the leap. And I was fortunate — young, healthy, educated, with work experience and savings.

I had visited the U.S. many times before I moved here and it’s not that big a shock — not like trading Syria for Sweden, for example.

But we’re here now, with friends and hair salons and dentists and a gym we like. Apartments with views that we treasure.

Imagine leaving this behind -- Nicaragua

Imagine leaving this behind — Nicaragua

And the hard-won knowledge that we did it.

From Wikipedia:

Human development theory describes human capital as being composed of distinct social, imitative and creative elements:

  • Social capital is the value of network trusting relationships between individuals in an economy.

  • Individual capital, which is inherent in persons, protected by societies, and trades labour for trust or money. Close parallel concepts are “talent“, “ingenuity“, “leadership“, “trained bodies”, or “innate skills” that cannot reliably be reproduced by using any combination of any of the others above. In traditional economic analysis individual capital is more usually called labor.

Have you left behind your country of origin for a new one?

How has it worked out for you?

What does work mean to you?

In behavior, business, journalism, life, Money, US, work on September 5, 2015 at 12:13 pm

By Caitlin Kelly

These are the tools of an artist. That's work, too!

These are the tools of an artist. That’s work, too!

It’s Labor Day weekend — three days off for many workers in the U.S., where I live, in Canada and some other nations.

It’s always, for me anyway, a time to reflect on why we work and what we’re working for:

  • Daily expenses
  • Retirement savings
  • To fund higher education, for self and/or others
  • Short-term emergency savings
  • Medical insurance/expenses (Americans must buy health insurance like any other consumer product)
  • Major purchases — a vehicle, a home, a boat
  • Challenge
  • Camaraderie with peers and colleagues
  • The thrill of scientific or medical or intellectual discovery
  • Learning and mastering new skills
  • To support the financial needs of family and others
  • A place to feel welcomed, to belong
  • Building self-confidence
  • Ambition
  • Helping others — nursing, teaching, the ministry,  the law
Making films offers well-paid work to thousands in the industry, from grips and gaffers to CGI specialists

Making films offers well-paid work to thousands in the industry, from grips and gaffers to CGI specialists

I’m endlessly fascinated by work. Maybe because I grew up in a family where no one had “a job” — with a paid vacation or sick days or a pension or raises. My father was a film-maker, my mother a journalist and my stepmother wrote for television.

All the money earned in our home came from our individual, independent creative efforts.

No wonder I, too, work for myself as a full-time freelance writer, editor, writing teacher and writing coach.

Any story focused on business, labor practices, unions, wages, the Fight for $15 — to raise fast food wages to $15/hour here in the U.S. — gets my attention.

Corner stores are a part of the economy, too

Corner stores are a part of the economy, too

One of the books I admire is by MIT professor Zeynep Ton who studied five retailers who actually pay well and earn good profits, called The Good Jobs Strategy. Another, an early precursor of the current interest in more ethical garment production, is Where Am I Wearing by Kelsey Timmerman.

I’ve been working at home since losing my last staff job, at the New York Daily News, (then the nation’s 6th largest daily newspaper), in the summer of 2006. It was not a happy place to work, its unofficial motto, “Sink or Swim.” I don’t regret the loss of that job, although I miss making that income, much more difficult to attain through the intellectual piecework that is freelancing — you are only paid for what you produce, and often later than you need.

Since my high school days I’ve worked as:

  • a lifeguard
  • a waitress
  • a busboy
  • a newspaper reporter (three daily papers)
  • a magazine editor (four national magazines)
  • a writing teacher (four colleges)
  • a writing coach (multiple private clients)
  • a photographer (published in The New York Times and Washington Post)
  • an author (of two works of non-fiction)
  • a volunteer Spanish-language interpreter (working with Chilean refugees)
  • a cross-cultural consultant for Berlitz
  • a retail employee at $11/hour
I covered the unity march in Paris -- I love breaking news!

I covered the unity march in Paris — I love breaking news!

Of all of these jobs, I’ve by far most enjoyed my days as a daily newspaper reporter and really miss it.

At its best, there’s no better way to have fun and adventures and get paid for it. I met Queen Elizabeth aboard her yacht Britannia, flew to an Arctic village in December, climbed 100 feet up a Tall Ship mast, sailed aboard $6 million racing yachts, visited a Quebec hospice, broke major medical stories.

I’ve traveled, on stories, to Ohio and New Orleans and Texas, to Sicily and Copenhagen and London.

In March 2014, I went to work for a week in rural Nicaragua with WaterAid.

Our van, 95 degree heat, 12 hour days. It was a lot of fun, actually!

Our van, 95 degree heat, 12 hour days. It was a lot of fun, actually!

I love the intellectual stimulation of journalism — having to make sense of complex, unfamiliar material — like a recent piece on predictive analytics which I then need to write clearly and compellingly for others.

I love the variety of the people I meet and speak with, everyone from Olympic athletes to military veterans to a female Admiral to convicted felons. I can never afford not to be curious and open-minded.

I love writing books, diving deeply into complicated subjects that deserve, and rarely get, closer attention.

I love connecting with readers, one of whom recently called my book “Malled”, (a memoir of low-wage work),  a page-turner.

My second book, published in 2011

My second book, published in 2011

I’m fortunate. At my age, we’ve little debt, no children to support and have acquired good savings for our retirement. So my goals for work now are different from fresh grads desperate to find any job and pay down enormous student debts.

But it’s a very very tough time for many American workers; union membership is the lowest since the Depression, 11 percent of public workers, seven percent of private. Even with corporate profits at record highs, wages remain stagnant for many, and worse for the lowest-paid — while costs keep rising, on essentials like college tuition and health insurance, (also here deemed a consumer product.)

Americans still have no paid maternity leave and even companies that offer it know many workers are too scared to take unpaid leave — lest their care for their families make them look like slackers.


What sort of work do you do?

Do you enjoy it?

What would you change about it if you could?

My New York

In beauty, behavior, cities, culture, immigration, life, travel, U.S., urban life, US, work on August 21, 2015 at 12:49 am

By Caitlin Kelly

“On any person who desires such queer prizes, New York will bestow the gift of loneliness and the gift of privacy. It is this largess that accounts for the presence within the city’s walls of a considerable section of the population; for the residents of Manhattan are to a large extent strangers who have pulled up stakes somewhere and come to town, seeking sanctuary or fulfillment or some greater or lesser grail. The capacity to make such dubious gifts is a mysterious quality of New York. It can destroy an individual, or it can fulfill him, depending a good deal on luck. No one should come to New York to live unless he is willing to be lucky.”
E.B. White, Here Is New York

I agree.

The railings have lacy, gilded dividers and the diamond-like lights repeat in the exterior and hall interior

Lincoln Center, where I’ve been watching ballet for decades (and once performed!)

I arrived in New York, with no friends or family or job or connections here, just in time for the first recession in my industry, journalism. To find my first job here, (which I finally found through an ad in The New York Times), I made 150 cold calls to total strangers.

I cried a lot.

After a terrific few years working for major Canadian daily newspapers, it was rough on my ego, and my aspirations, to realize that what I’d accomplished meant nothing here because it hadn’t happened in the U.S., let alone within the city’s five boroughs.

I finally did find a position, as a senior editor at  a well-respected, now-long-gone monthly magazine called World Press Review, at a salary $5,000 a year lower than what I’d earned in Montreal two years before as a reporter for the Gazette.

Welcome to New York!

Who doesn't need a pop-up Building and a few taxis?

Who doesn’t need a pop-up Empire State Building and a few taxis?

Why did I want to move here?

I’d been visiting since I was 12, so it was not wholly unfamiliar.

My mother was born here and was married at St. Bartholomew’s, a huge Romanesque pile on Park Avenue, where her grandmother lived. I was legally able to move here from my native Canada because I obtained my green card through my mother’s American citizenship.

As an ambitious journalist, I dreamed of being published and by the major American magazines and book publishers I grew up reading — Vogue, Glamour, The New York Times. I also knew that sustaining a 30+ year career in Canada, with a much smaller set of professional opportunities, wasn’t for me; I’d feel bored and always have wondered, what if…

We've survived this...

We’ve survived this…

Reinventing my life in New York was hard!

In some ways, it still is. For every full-time job or freelance opportunity, there are hundreds of ferociously determined and well-prepared competitors. Socially? I still find it lonely, although I’ve made a few friends; people focus on their families or their work and have long, tiring commutes.

If you arrive here without one second of American education — especially elite feeders to the best jobs, like prep schools and the Ivy League — you arrive severely deprived of crucial social capital. You need a lot of talent, drive, skill and luck to shove open some of these very heavy doors.

But the city is also a source of tremendous pleasure for me, even as I live in a small town north of the city, where I own an apartment; I’m easily in town, by car or train, within 40 minutes.

My first book, published in 2004

My first book, published in 2004

I’ve had some of the best moments of my life here, like picking up the galleys for my first book at the Sixth Avenue offices of Simon & Schuster, and clutching them to my heart in ecstasy. I’d achieved my dream! A book published by one of the country’s biggest houses (Pocket Books.)

Here’s a link to it, “Blown Away: American Women and Guns.”

What are some of the things I still love here?


Hard to imagine what you can’t find here, whether music, dance, opera, theater, fine art, museums…My favorites are a little obscure, like the Mint Theater, (which revives earlier works and which is housed, oddly, in a midtown office building), and the Japan Society, which mounts small, excellent shows in a lovely, quiet exhibition space in the east 40s.

I have a favorite painting at the Met I like to visit, this painting of Joan of Arc, first shown in 1880, by the French painter Jules Bastien-Lepage.


This image stops me cold in my tracks — hung in a busy hallway — every time. It’s enormous.

I feel as if she’s standing right in front of me, close enough to touch. I love how dazed she looks, the overturned wooden stool, and the ghostly image of her, in armor, floating behind her, her awaiting future.

I love everything about this painting: its colors, details, mood and subject matter. And am so lucky I can see it when I want to.

Another favorite is a pair of gold Roman earrings at the Met, tiny cherubs riding astride birds, exquisite in every detail.

You must get to Lincoln Center, both stunning visually (the fountain!) and culturally. I recently treated myself to a $65 box seat to see Joshua Bell play Bach and Mozart. Swoon!

Food and Drink:

If you can’t find a decent meal here, (and in Brooklyn and Queens as well), you’re not paying attention, from elegant old-school venues like Bemelman’s Bar at the Carlyle Hotel, Sardi’s, the Campbell Apartment, the King Cole Bar at the St. Regis and La Grenouille to the newest, trendiest spots. (If you can’t afford a meal, you can probably afford a cocktail just to enjoy the atmosphere and history.)

The bar at Fanelli's

The bar at Fanelli’s

I tend to return to old favorites like Red Cat on 10th., Balthazar on Crosby St;, The Lion on West 9th, Toloache on 50th., and Cafe Cluny and Morandi in the West Village. I love Caffe Reggio and Bosie Tea Parlor for a long chat with a pal over coffee or tea and Grey Dogs, east and west versions, for breakfast.

Buying food is a joy in places like Eataly, Chelsea Market, the Union Square Greenmarket and the city’s many specialty stores, from Kalustyan’s (spices), Murray’s Cheese, Russ and Daughters to Porto Rico Coffee and Tea.

Porto Rico Coffee and Tea, Bleecker Street, NYC

Porto Rico Coffee and Tea, Bleecker Street, NYC


The smallest few blocks here will reward your attention, especially with amazing architecture and fenestration. The shaded and cobble-stoned streets of the West Village are lovely. So are the funky bits of the East Village, East 9th being a favorite for shopping, eating and looking.

The city has many extraordinary churches well worth a visit, like the second-oldest church in Manhattan, St. Mark’s in the Bowery, on East 10th. street.

The parks are an obvious choice and so is the Brooklyn Bridge, especially at sunset; I bet fewer than 5 percent of anyone in New York knows that the Brooklyn Bridge would never have been completed without the skills and determination of a 19th-century woman — Emily Roebling, wife of the engineer, Washington Roebling, whose job it was to design the bridge and who fell ill halfway through the project.

My favorite park is Bryant Park in midtown, filled in summer and fall and spring with folding dark green chairs and tables, plenty of shady trees, even a carousel. In winter there’s a skating rink with cheap rentals and great music.



I attended The New York School of Interior Design in the 1990s, intending to leave journalism and change careers. I didn’t, but now teach writing there. It’s an honor to head back through those huge red doors as a member of their adjunct faculty. (I’ve also taught at NYU [adults] and Pratt Institute.)

Columbia and many other schools are always putting on panel discussions and lectures open to the public, offering tremendous, free opportunities to keep learning.


Sigh. From indie spots like my favorite vintage store, Edith Machinist on Rivington to Saks, Bergdorf Goodman and Barney’s to bookstores, specialty shops, (one selling nothing but umbrellas, for example), and pop-ups. Saks’ shoe department has its own zip code, a fun spot to watch oligarchs and their wives buying bagfuls of $1,500 stilettos and squealing girls from the heartland swooning over their first in-person sighting of Jimmy Choos and Manolos.

Ignore the stuff you can find in any other city, like Big Box and chain stores, and seek out treasures like Bigelow’s, the oldest apothecary in America.

If, like me, you looooooove unusual and exotic fragrances, (men’s and women’s), you cannot miss Aedes de Venustas on Christopher Street. Buy a box of this soap, (3 bars for $42), and sniff it happily all the way home.


For a city so known for modernity and speed and haste, there’s much history here to savor as well. One of the quietest and most out-of-the-way places to visit is this, Manhattan’s oldest house — built in 1765 — the Morris-Jumel Mansion.

Check out the Tenement Museum for a truly immersive feel for NYC vernacular history and the Museum of Immigration on Ellis Island.

I love the atmosphere of the city’s classic 100-year-old-plus bars or restaurants, including Old Town Bar, Fanelli’s, the Landmark and the Ear Inn. If you sit in The White Horse, you’ll sit where my namesake — Caitlin Thomas, wife of the poet Dylan Thomas — once sat as well.

You can’t miss the cathedral of commuters, Grand Central Terminal, on 42d Street. It is breathtaking in its beauty and scale, with details from carved marble fountains to gleaming, enormous chandeliers and a brilliant turquoise ceiling with gold-painted constellations. Built in 1913, renovations were completed in 1996.

The water:

It’s too easy to forget that Manhattan is, after all, an island. Get to the western edge and enjoy the sunset at one of the many pier-side restaurants and bars. Take a Circle Line ferry around the island. Rent a kayak.

Or jump on the Staten Island ferry and head out as the sun is setting to watch the city light up.

What do you enjoy most about living in — or visiting — New York City?

Rockefeller Center, as seen from Saks Fifth Avenue

Rockefeller Center, as seen from Saks Fifth Avenue

Smile, honey! Why what I do with my face is none of your business

In aging, beauty, behavior, culture, domestic life, life, women on August 2, 2015 at 2:42 pm

By Caitlin Kelly

No one tells him/her to smile!

No one tells him/her to smile!

Have you heard of “bitchy resting face”?

A piece in today’s New York Times has, so far, drawn 564 comments on the bizarre notion that a woman’s face is something total strangers can expect to make them feel happier:

RBF is now the topic of multiple “communities” on Facebook, dominated by women.

Plastic surgeons say they are fielding a growing number of requests from those who want to surgically correct their “permafrowns” (again, primarily from women).

The country star Kacey Musgraves recently helped Buzzfeed create a list of 17 more accurate names for RBF (among them, Resting “this wouldn’t bother you if I was a guy” face).

A New Jersey business journal, NJBIZ, even published a special report on the topic.

If you’re an American woman, the larger culture demands you be real friendly! all the damn time — and a woman who doesn’t walk through the world with a big fat reassuring smile plastered on her face is deemed angry, annoyed, frustrated and (wait for it), rude as a result.


I grew up in Canada, a British-inflected nation (see: stiff upper lip, emotional reticence, subdued expressions of feelings) where no one — thank God — expects you to be chatty and charming to every single person you meet. It’s exhausting!

London -- where no one expects me to be all cheerful all the time

London — where no one expects me to be all cheerful all the time

I moved to the U.S. in 1989 and one of the biggest cultural adjustments I’ve made in the 25 years since then is the cultural norm of being genial to strangers. Why, exactly, is never made clear.

It’s just a cultural norm. I still don’t feel compelled to be “friendly” to anyone, and don’t feel compelled to apologize for not doing it. Civil, polite — of course!

Beyond that? I conserve my emotional energy for situations I think require it.

It was much worse in the 2.5 years (Merry damn Christmas, already!) I worked retail as a sales associate for The North Face, working in a suburban New York mall, serving customers who were often extremely wealthy and whose behavioral expectations were off the charts. Surrounded daily by minions they’d hired and could fire in a heartbeat — nannies, chauffeurs, au pairs, maids or their workplace employees — they were positively stunned when we dared to utter a one-syllable word to them.


As in, “No, we don’t have that jacket in your size/color.”

The only way to soften the terrible blow of their delayed gratification was by offering an automatic huge smile and a heartfelt apology — all on low wages. (This is called emotional labor and it is, very much, a thing.)

My second book, published in 2011

My second book, published in 2011

I wrote a book about that experience; the link is here.

I know I’ve got a severe case of BRF and I’ve even addressed it explicitly in job interviews because when I concentrate hard I don’t always keep eye contact (bad) let alone I fail to smile reassuringly (even worse) at the person trying to decide if I’m likeable enough to hire.

One reason I work freelance alone at home!

I have no doubt my lack of reflexive emotional appeasement helped tank some of my student evaluations this past year when I taught at a very expensive private college in Brooklyn. I don’t smile a lot. I don’t make an effort to ingratiate myself. I have a sense of humor and love to laugh, in the classroom and outside of it.

But sticking on a fake smile to soothe people for no apparent reason? No.

Me, hard at work on assignment in Bilwi, Nicaragua. No smile? OMG!

Me, hard at work on assignment in Bilwi, Nicaragua. No smile? OMG!

To me, learning is a serious business and those who feel cheated without fake bonhomie are a poor fit for my style.

So to tell women walking down the street, or buying groceries, or chairing a meeting or sitting on a park bench, “Smile, honey!” is a normal grotesquerie for many of us. Because, somehow, if we’re not making you feel better about yourself, we’re failing you.

It’s our face.

Have you been told you’re not perky enough?

How did you respond?

The ability to tolerate discomfort

In aging, behavior, business, culture, domestic life, education, journalism, life, work on June 8, 2015 at 5:26 pm

From The New York Times:

“A lot are coming to school who don’t have the resilience of previous generations,” Dr. Jones said. “They can’t tolerate discomfort or having to struggle. A primary symptom is worrying, and they don’t have the ability to soothe themselves.”

…And so personal setbacks that might once have become “teachable moments” turn into triggers for a mental health diagnosis.

“Students are seeking treatment, saying, ‘I just got the first C in my life, my whole life just got shattered, I wanted to go to medical school and I can’t cope,’” said Micky M. Sharma, president of the Association for University and College Counseling Center Directors and head of Ohio State University’s counseling center.

I spent the past year teaching at a private college that charges $60,000 a year. It was an interesting experience to see how fragile and coddled some of these students were.

THAT was difficult

THAT was difficult

My husband and I are career journalists; his website is here; mine is here.

Maybe it’s the careers we chose — if you not debrouillard(e) — resourceful and resilient — you’ll hate the job and quickly leave the industry.

It’s likely the generation we grew up in.

Maybe it’s having survived three recessions in the past 20 years, times that forced many of us to shelve our dreams and say farewell to some others forever as our incomes dropped and good jobs disappeared.

I do know one thing.

If you are unable to tolerate discomfort, your life beyond college — no matter where you live, what you earn, what career you path you choose — you are going to be miserable.

So are your co-workers, bosses, husbands/wives/partners.

Life has sharp edges!


When someone tells you that your work, or skills — social and/or professional — are weak or sub-standard or do not measure up, these are some of your choices:

— Disagree and ignore them

— Disagree but listen to their input for whatever lessons you can learn from it

— Acknowledge that their point of view is fair and listen to it carefully

— Cry

— Quit

— Never try that path of endeavor again

— Complain to a higher authority and push as hard as possible until they take your side

I have several friends who teach college ready to tear out their hair at the behaviors they see from students who refuse to take “no” for an answer when that “no” bumps up against their cherished self-image.

When life feels difficult and unfair and uncomfortable, here are some of your choices:

— Cry

— Yell at someone

— Run away

— Deal with it

— Use drugs or alcohol to numb your unpleasant feelings

— Talk to someone wiser and calmer, whether a friend, relative and/or therapist for their insights

– Change as much of the situation as possible

— Examine how and why your reaction to this challenge is making things even worse; as the Buddhist saying goes “Pain is inevitable but suffering is optional”

As readers of this blog know, I do not have children and never wanted to have children.

Drinks help!

Drinks help!

I do nurture and mentor about a dozen younger writers and photographers, one of whom just arrived in Australia for a two-month assignment there. Jose and I are happy to do it.

But they listen! They also have developed the requisite ego strength, even in their early 20s, to hear tough-if-loving feedback and use some of it without a shrug, hand-flap or quick dismissal of anything that challenges them.

I was still an undergraduate when I began selling my writing to national publications. At one of them, an editor was so harsh I’d end up in tears after a phone session with her.

But I learned a lot from her: how to write better, how to listen to criticism (even painful!), how to maintain a calm and professional demeanor. That growing (up) wasn’t going to be all puppies and rainbows.

Decades later, she’s still reading and admiring my work. That’s hard-won and well-valued in my world.

I wish every new graduate the best of luck as they move into the larger world of commuting, low-level drudgery, long hours, too-little money for too-much work.

More than anything, though, I wish them the resilience they most need — not just a shiny new degree or a stellar GPA — to thrive in the decades ahead.

Discomfort isn’t fatal.

A small, happy life

In beauty, behavior, culture, domestic life, life, love, women, work on June 2, 2015 at 12:22 am

By Caitlin Kelly


From The New York Times:

Elizabeth Young once heard the story of a man who was asked by a journalist to show his most precious possession. The man, Young wrote, “was proud and excited to show the journalist the gift he had been bequeathed. A banged up tin pot he kept carefully wrapped in cloth as though it was fragile. The journalist was confused, what made this dingy old pot so valuable? ‘The message,’ the friend replied. The message was ‘we do not all have to shine.’ This story resonated deeply. In that moment I was able to relieve myself of the need to do something important, from which I would reap praise and be rewarded with fulfillment. My vision cleared.”

Columnist David Brooks describes this idea in his recent column, expressing a Timesian surprise at one man’s joy in his garden:

This scale of purpose is not for everyone.

What makes people happy?

There's a simple pleasure!

There’s a simple pleasure!

Not just having the newest-shiniest-costliest thing.

Nor the most well-paid powerful job.

Nor a private jet or three nannies and a $50 m apartment — which, believe me, when you live anywhere near New York City starts to seem somehow normal.

When I see an ad for a home, a house or an apartment, costing less than $1 million, and think “Yeah, that’s a decent price” I know it’s time for a reality check.

If you grow up, as I and my half-siblings did, in a family who highly values achievement and professional success — as many do — it’s tough to celebrate smaller, quieter, less-public moments.

Our view

Our view

And social media, with its non-stop parade of others’ effortless and luxurious fabulousness, offers a terrifying hall of mirrors for the chronically insecure, like one writer I know who makes the vaunted six-figures and has two Ivy League degrees, which she easily dismisses. She still wrings her hands constantly about her value.

If you persist in clinging exclusively or primarily to the ladder of professional status, ever seeking more income, status, achievement and admiration, you’re doomed.

There’s never enough.

Nor does the larger culture of the United States, a place addicted to ever-more-feverish productivity, wealth and status, offer much encouragement to those of us who actually prefer a slower pace, the lower costs of a smaller home, an older vehicle, (only one! OMG), or none.

From a story about young women’s rising levels of anxiety in Glamour:

Are our modern lives really that much more stressful? “The answer appears to be yes,” says anxiety researcher Jean Twenge, Ph.D., a professor at San Diego State University and author of Generation Me. “Anxiety rates have risen steadily over the past seven decades, during good economic times and bad.”

She believes the rise is related to a cultural shift, over the last 70 years, away from “intrinsic” values—appreciating things like close relationships and having a real love for your work—toward more “extrinsic” ones, like money and status. In fact, her research found that anxiety rates rose at the same pace with this change in mind-set. “Recent generations have been told over and over again, ‘You can be anything you want to be. You can have the big job title. You can have the big bank account.’ And in the case of women, ‘You can have this perfect body.’

That puts a lot on a person’s shoulders—and it’s also not really true. These are things that aren’t always under your control, but that disconnect creates a lot of anxiety about how hard you need to work to achieve them—and a deep fear of failure,” she explains. “And although these extrinsic values—the latest iPad, the cutest shoes—seem important, all the evidence shows that at the end of the day they don’t leave us very happy or satisfied.”

When more is never enough...

When more is never enough…

Anyone who reads this blog, or visits my website, can see that I’m a fairly ambitious, driven and productive writer — two non-fiction books, a Canadian National Magazine Award, 100+ freelance stories in The New York Times.

I’ve ticked enough boxes.

I know a woman who’s produced four children and four books in the space of a decade. And she has yet to hit 40. What on earth will she do to fill the next four decades of her frenetic life?

She’s obsessed with being productive. I admire her financial success and her love of parenting but I don’t wish to emulate her life or its choices.

I see the insane stress so many people feel — not surprising in an era of stagnant wages, record student debt and a shaky economy in many sectors. How much work is too much? How much is enough?

It is one of the few benefits of being decades into a career and having lived frugally; we don’t face the same pressures as some people I know, certainly those in their 20s, 30s and 40s juggling work/commute/kids/aging parents.

Fresh mint tea. And the time to enjoy it...

Fresh mint tea. And the time to enjoy it…

I’m writing this while sitting on our top-floor balcony, the only sounds that of birds and the wind in the leaves. We have stunning Hudson River views and sunsets that vary every day in their beauty.

I value taking time off, whenever possible.

I enjoy naps, whenever necessary.

I make time to meet friends face to face over a long, delicious meal or a walk instead of chasing yet another client.

I value our strong marriage.

I value our good health.

I gave this pin to Jose on our wedding day

I gave this pin to Jose on our wedding day

I value our dear friends, people who welcome us into their homes in Dublin, Paris, Toronto, London, Maine, Arizona.

What we may lack in prestige/power and visible tokens of fiscal wealth we enjoy in abundance in other forms.

Sure I’d like to write a best-seller or win a fancy fellowship.

But my boxes are mostly ticked and, for now, I’m focusing on small(er) wins and pleasures.

For which I’m grateful.

How do you feel these days about your life?

Moving from staff to freelance? Ten crucial tips

In behavior, blogging, books, business, education, journalism, life, Money, photography, US, work on May 30, 2015 at 1:17 pm

By Caitlin Kelly

The New York Times newsroom

The New York Times newsroom

Are you (yet) a member of “The Precariat”?

It’s also known as The Gig Economy.

From the Alternet:

I caught up with Gerald Friedman, who teaches economics at the University of Massachusetts at Amherst and has written about the gig economy, to find out how this trend happened and what it means to workers and our increasingly unequal society.

Lynn Parramore: How did the shift away from full-time employment to the gig economy come about? What forces drove the change?

Gerald Friedman: Growing use of contingent workers (in “gigs”) came when capitalists sought to respond to gains by labor through the early 1970s, and in response to the victories capital won in the rise of the neoliberal era. Because contingent workers were usually not covered by union contracts or other legal safeguards, employers hired them to regain leverage over workers lost when unionized workers gained protection against unjust dismissal, and courts extended these protections to non-union workers under the “implicit contract” doctrine.

Similarly, the rising cost of benefits due to rising healthcare costs and government protection of retirement benefits (under the 1974 ERISA statute) raised the cost of full-time employment; employers sought to evade these costs by hiring more contingent workers…

GF: Talk of “microentrepreneurs” presents a favorable view of the rise of the gig economy, one consistent with liberal values of individualism and opportunity, even while ignoring the oppression and poverty-wages many find in the gig economy.

There are certainly some who enjoy the uncertainty of irregular employment. When unemployment rates fell to levels traditionally associated with full employment in the late-1990s, however, we saw how workers really feel about gig jobs: they rejected them and the contingent economy contracted.

Given a choice, workers choose careers and jobs, not freelance gigs.

By removing any social protection, the gig economy returns us to the most oppressive type of cut-throat and hierarchical capitalism, a social order where the power to hire and fire has been restored to employers, giving them once again unfettered control over the workplace.

I recently participated in an hour-long discussion of this, with Friedman as the opening expert, on WNPR; I speak in the final seven minutes and this is a link to that broadcast.

Rue Cler, Paris, where I spent 2 weeks. Vacation, for a freelance, is whenever and wherever you like

We stayed a block from the Rue Cler, Paris,  in December 2014. Vacation, for a freelance, is whenever and wherever you can afford to go. Some people choose to live overseas and work from there.

The American workforce is now one in which an estimated 40 percent of us work with zero safety net, beyond that which we create: (six months’ basic expenses saved, a separate emergency fund, a low-interest line of credit, disability and life insurance.)

Knowing how to survive thrive without a steady paycheck is a crucial new skill.

My husband recently left a secure, well-paid job at The New York Times.

Madness? Perhaps.

But, after 31 years there as a photographer and photo editor, having done almost everything one can do in a career,  (including helping them win a team Pulitzer Prize for their 9/11 coverage), and offered a healthy buyout package — which gave us the requisite six months’ of expenses cushion of savings –– he decided to leave a month or so ago.

While he seeks another full-time staff job — which he may not find — he’s discovering how pleasant life can be without a 2-hour train commute, (costing $300 a month), fighting his way crosstown through aggressive crowds and having to book vacation in the first week of January due to seniority issues.

It can be a huge adjustment, no matter how desired, to move from the relative security of a salary that arrives on schedule and is predictable in size and due date to the roller coaster life of the self-employed.

Jose has seen me work freelance since 2005 and knows I know those ropes.

Now he’s learning them as well.

I liked this piece about moving to freelance work from The Guardian — and her realization that giving away your time without financial compensation, even barter, however friendly and helpful — is something no full-time freelancer can afford.

Here’s a comprehensive and helpful guide from the Freelancer’s Union.

And five tips from Time magazine about readying yourself for that leap.

You can catch a midweek matinee!

You can catch a midweek matinee!

A few of the lessons I’m teaching him:

Don’t rush to say yes to every offer

Just because the client is prestigious and/or your bank balance is running low this month, don’t just leap at any offer you get. Is the client a good fit for your skills, experience, temperament? Have you done your due diligence on that client’s track record of payment and ethical behavior?

Don’t say no to what looks like a lousy offer; consider its every possible benefit

The hourly or day rate might be lower than ideal. It might be a low-prestige gig that pays well, or quickly, or both. The gig might introduce you to a new market and possibly expand your skill set, in effect paying you (even if not very well) to learn on the job.

Never agree to a gig without a clear, written agreement as to the scope of work

One major non-profit recently advertised for a photo editor freelance job, with a long list of responsibilities — with no clue how many hours a day or days a week or weeks per month they were offering. They just kept asking “What’s your day rate?” Nope. Avoid low-balling yourself before you know what they expect in return.

We started one of our days dancing from 7 to 9:00 a.m. All the office folk headed out early. Not us!

We started one of our days dancing from 7 to 9:00 a.m. All the office folk headed out early. Not us!

Never agree to a gig without a clear, written, signed agreement/contract

Things go south: your editor quits or gets fired; the budget is suddenly cut; your client hires a new assistant who hates everything you produce. You need protection. Spell out all your responsibilities, all their needs and the dates when you will be paid. It must be signed by both parties.

Everything is negotiable — including your decision to turn down a gig or leave one mid-stream

No one, ever, wants to walk away from a (well) paying client. Sometimes, though, it can be a wise choice to politely recuse yourself from a quicksand scenario where one client is sucking up all your time, energy and patience. Life is too short. (See: emergency fund.)

Negotiate! When someone offers you X fee, always ask for more. It’s been statistically proven that men almost always do, and often get it, while women just say “Thanks!” and get taken cheaply.

Your best sources of work are referrals from people who know, like and respect you and your work

It’s completely counter-intuitive that the fellow professionals with whom you’re now competing for freelance work can be, in fact, your best sources of good opportunities. In an office setting, you can face politics, nepotism, favoritism, seniority, sexism. For every ally and work-wife/husband, you might face a Game of Thrones-ish power struggle with someone.

Freelance life can offer plenty of stress, but if you have a strong, sturdy network of skilled, smart and ethical people who you help as often as possible! — you’ll never starve.

On assignment in rural Nicaragua...Gin up some paid adventures!

On assignment in rural Nicaragua…Gin up some paid adventures!

A ferocious work ethic — even if you wake up at noon and work in sweatpants — matters more than ever now

No missed deadlines! No slacking off!

You are selling your time, skills and experience. Never underestimate their value

Every freelance dollar you earn must now 100 percent fund your healthcare, retirement, sick days and paid vacations. You’re also on the hook for paying the full 15 percent of your income to fund Social Security, (employers usually pay 50 percent.) Boost your rates accordingly.

Stop...enjoy life's beauty. Put a fresh flower on your desk

Stop…enjoy life’s beauty. Put a fresh flower on your desk

You must take breaks, both in  your workday and your year

Without exercise, friends, face to face meetings and pleasure, you’ll quickly burn out. It’s isolating and lonely to work alone every day all day. It’s also tempting to work far too many hours instead of shutting off all electronics and access to email at a set hour so you can enjoy a full life, not just a new form of wage slavery.

Follow my friend Wendy’s three rules whenever possible as you choose (or refuse) a job:

Is it fun? Will I learn something new? Is it well-paid?

It should hit two of three.

Have you moved from a staff job to freelance life?

How’s it going?

What else would you advise a newbie to this way of working?


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