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Archive for the ‘journalism’ Category

7 ways to consume media critically

In behavior, business, culture, education, journalism, life, Media, news, television on November 29, 2016 at 11:49 am

By Caitlin Kelly

“If your mother says she loves you, check it out”

That’s how the best journalists think: tough-minded, skeptical, dubious, cynical, questioning.

Our job is to challenge authority, in its every guise.

To speak truth to power.

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One of the 20th century’s greatest journalists…

In an era of fake news, it’s absolutely essential to know who is supplying you with the information with which you are making key decisions about your future, and that of your town, city, region and nation.

You can’t make intelligent decisions based on garbage and lies.

I’ve been a journalist since my undergraduate days at the University of Toronto, worked as a reporter at three major daily newspapers and have written freelance for dozens of national newspapers, magazines and websites. Here’s my website, with some clips.

Seven ways to consume media critically:

1. Read, watch and listen to a wide variety of news sources, whatever your political leanings.

If the only media you consume keep reassuring you that your world is exactly as you wish to see it, you’ve got a problem. The world is a complex, messy place — comforting simplicity, while seductive, is rarely honest.

2. Get off social media!

If the only news sources you rely on are social media, you’re stuck in an algorithmic echo chamber. You’re doomed! See point one.

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The CBC’s logo — one of the many news sources I follow

3. Think like a reporter (and take my webinar to help you do so!)

That means questioning every single comment, data point, anecdote, story, and “fact” you are given — no matter at what volume and speed. That means your default position isn’t: “Oh, cool. I need to tweet that right now” but “Hmmm. Really? That sounds weird.”

4. Research the news sources you’re relying on.

Google them. Read everything you can about them and their history. Who is funding them? Why? Who is quoting them as authorities or experts? Why?

Every reporter in the world has a track record — if they’re the real deal. Google them. Go to their LinkedIn page. Watch their videos and read their work.

Working journalists are highly protective of their professional reputations as accurate and reliable because without that, we’re useless.

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We’re not robots. Use your brain!

5. Assume nothing.

Question everything.

Read every story, if in print, with a highlighter marker handy — and highlight every point you think dubious or unlikely. What conclusions did the reporter draw? Do you agree? Why? What makes you trust them? What did they fail to ask? Why? What assumptions did they make going into that story? Would you have done it differently? How? Why?

6. Talk back to the media!

Not simply on a comments page.

Write letters to the editor. Use their corrections editor or ombudsman to complain when you see lazy or inaccurate work. Email reporters and editors directly to express your concerns about their coverage — or lack of it. Be calm, civil and constructive if you want to be listened to. Thoughtful journalists are in the middle of a period (finally!) of self-examination, so your timing is good. Be an active participant in the flood of information out there, not a passive little nothing nodding your head.

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The Paris Unity March, Jan. 11, 2015. Get out into the world! Take notes!

7. Know what’s happening in the media industry.

There are many places to follow news of what’s happening in the media world, from Columbia Journalism Review, Poynter Institute and Neiman Reports to Media Industry News; (did you know that Time magazine is in terrible trouble?)

When you start to understand the media ecosystem — and how these businesses are run and why some are succeeding and some struggling — you can’t really grasp how their products are created and distributed. Yes, it matters! Eating “clean”, locally or judiciously should also apply to your media diet.

Truth matters more than ever now

In behavior, blogging, books, business, culture, journalism, Media, news, Uncategorized on November 27, 2016 at 6:35 pm

By Caitlin Kelly

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It’s hard to express how horrified I was by this NPR interview with a happy and wealthy — and unapologetic — producer of fake news.

He makes shit up and earns $30,000 a month from it.

Here’s more.

Just give that thought a few minutes.

It makes my head spin and turns my stomach with rage and frustration.

You step into an aircraft — and assume that its pilots are well-trained, well-rested and sober, that the maintenance crew has been diligent and attentive.

You consume a meal at a restaurant — confident that your food is free of rodent droppings or chemicals.

How to slow or halt the production line of massively lucrative “fake news” sites?

As someone who chose journalism as her profession at 19, married to a photojournalist who did the same, this is no abstract issue to us.

It is absolutely foundational to my belief system and everyone who studies, teaches and works within fact-based journalism.

Some of its most basic tenets:

You talk to real people — and verify their identities.

You review long, tedious complicated documents, whether court records, committee proceedings, internal reports, and make sense of them for your audience, who need and deserve clear, cogent summaries of what we find. Jargon and obfuscation are efficient ways to hide all kinds of abuse. Our job is to find it and expose it.

You get yelled at, threatened with lawsuits by people with wealth, power and $1,000/hour lawyers at their beck and call…and you keep digging.

You go in person, regardless of comfort, weather or fear, to scenes of natural disaster and political upheaval — whether Venezuelans fleeing a country in meltdown or those protesting the Dakota Access Pipeline.

Contrary to all economic logic, your goal is not to rake in huge piles of cash pumping out falsity — but to uncover, analyze and explain a complex and confusing world to those who share it with us, no matter their age, income level or race. At its idealistic best, it is inherently democratic.

Back to fake news for a moment.

Let’s start with the ethical quicksand of lying for living.

Let’s move on to the gullibility/laziness of the people consuming this toxic bullshit and thinking it’s true.

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Then let’s pause to consider that some of the most reliable (yes, they’re biased, I get that) news organizations are cutting back their staff — outlets like the Wall Street Journal and New York Times. 

Every passing year means losses in advertising income and a shift to consuming news in digital form.

I’ve written for both papers, (and many others), and easily acknowledge that both have tremendous weaknesses as well as strengths.

But the bottom line of journalism  is this: if what you are telling your audience is untrue, you are not a journalist.

 

You are, moreover, destroying whatever shreds of faith remain in what we do produce.

If you read/watch/listen to “fake news” and take it to be truthful, you’re making economic, social, professional and personal decisions based on lies.

Maybe it affected your vote.

Maybe you didn’t even bother to ask if the source of your “news” is legitimate.

A recent study of 7,800 students, asking them to discern real news from fake, found that 80 to 90 percent could not.

 

Here’s one quick clue…look for the name of the writer. Then Google them. Look for their LinkedIn profile, website, blog, resume.

Dig, dammit!

Real journalists have public, provable, verifiable track records of accuracy. We’re not that difficult to find.

This trend is Orwellian, Huxley-esque.

In an era of stunning, growing income inequality, as utterly unqualified billionaires are soon to make up the Cabinet of the United States, it’s a matter of the deepest urgency that Americans know what is going on.

The rise of “fake news” is coinciding with a sharp drop in pay for writers like myself, pushing the most desperate into 17-hour days and seven day weeks, into cranking out…lots of words.

Are they accurate?

Deeply sourced?

Reported firsthand?

Probably not.

Every time you swallow another fake news story — and compulsively share it on social media — you enrich a liar, an immoral charlatan delighted to make rubes of everyone within reach.

The most recent story I produced for The New York Times took weeks of digging and reporting, fact-checking and review — it went through 12 versions before appearing for public consumption.

The reason it took so long? It was reviewed by multiple editors, male and female, asking me more and more questions, challenging me repeatedly to check my facts and my assumptions, to review my choice of language and tone.

If I got something wrong, (real journalists’ worst nightmare), it would be hastily corrected — with a public, permanent note to let readers know that.

That’s journalism.

The payment? Nowhere near what you might think or expect.

So why bother?

Pride of craft.

Because truth matters.

Now more than ever.

A few thoughts on President-elect Donald Trump

In behavior, immigration, journalism, life, news, politics, U.S. on November 9, 2016 at 11:36 pm

By Caitlin Kelly

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The phone rang this morning at 8:30, waking me, waking my husband who got home at 4:30 a.m. after editing photos all night for abcnews.com.

“Come home!” said the caller, a friend of more than three decades, a woman slightly older than we are, who lives in my hometown of Toronto.

The emails started soon after that, from friends in Ontario and British Columbia — and New Jersey and California and many other places asking me…

What just happened?

Misogyny won

I stayed up last night only until 12:20 before retreating to bed, as it was already pretty obvious by 10:00 p.m. that Hillary Clinton was going to lose. All day long, there were line-ups at the Rochester, NY grave of Susan B. Anthony, who fought for women’s right to vote, piling flowers at her gravestone and covering it with “I Voted” stickers.

A secret, private Facebook group of millions of men and women, Pantsuit Nation, had sprung up to talk to one another candidly, movingly, about why this mattered so much to all of us; Sec. Clinton even alluded to it in her concession speech.

I watched it live, and , finally, wept.

For every young girl and woman who had spent the day in dizzy, glorious euphoria at voting, finally!, for a woman, her loss was a bitter, bitter defeat.

Yes, of course, someone had to lose.

But watching someone as supremely qualified for the job as she to a man with no political experience?

The idea of a woman at the helm of state was clearly deeply repugnant to many voters, a source, no doubt, of some amusement to those in Britain, Canada, Argentina, Iceland, Germany and many other states and nations with elected female leaders.

Fear won

Fear of economic chaos and further job loss or stagnation. Fear of the “other” — the woman in hijab or the man with a heavy accent, the child who had to swim into a boat to be rescued in the Mediterranean or fleeing the bombs that killed the rest of her family.

Fear of the unknown, as if anyone sitting in the Oval Office can, magically, make it all better.

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The Presidency isn’t a game for amateurs

The President has access to nuclear codes.

The President can enact or veto legislation that affects millions.

The President is the face, literally and figuratively, of the United States; to have someone in the Oval Office soon who has assaulted women (and boasted about it), has lied to and cheated business contacts and who has never borne the tremendous responsibility of holding elected office?

This is the highest office in the land.

It is the greatest honor to be chosen to speak on behalf of all Americans; I’ve stood in the Oval Office, while Bill Clinton was in office as we knew someone who would allow Jose and I a few moments there.

It is, for many people, a sacred space.

And the person who sits behind that wooden desk? Their moral character matters, and deeply.

This man…

The media had no idea how strong Trump’s support is — and should have

I work as a journalist and have for decades, as does my husband as a news photographer and former photo editor for 31 years at The New York Times.

It is our job, and that of our bosses and colleagues and publishers, whether of digital, print or broadcast, to know what the hell is going on out there.

Not just what out friends say or what academics with tenure or at think tanks opine, or what so-certain pollsters tell us.

We would only have known some of this by leaving our safe, cozy, warm newsrooms and venturing into places that are physically, emotionally, intellectually and politically deeply uncomfortable for some of us.

Chris Arnade, who wrote for The Guardian, did some of this boots-on-the-ground reporting work, although he admitted he spoke primarily, (a serious oversight) to men.

A media landscape in chaos isn’t helping.

An industry increasingly filled with 22-year-olds with no experience beyond a few college classes — cheap, malleable, “digital natives” — isn’t capable of this.

You can’t “just move to Canada”

The website with information on immigration to Canada crashed last night because so many panicked Americans tried to use it.

Nope.

My country of origin isn’t just a place to flee to and nor should it be; those with the best shot will be younger than 45, have a job offer in hand and speak fluent English, (and ideally some French as well.)

Irritated even then, I wrote this Salon column back in March when Trump was only starting to look like a more serious threat. (I was born and raised in Canada, and lived there to the age of 30):

If the growing prospect of President Trump scares the shit out of you, Canada might be looking like a nice cozy bolthole right about now. But it’s not just a kinder, gentler U.S. with better hockey and beer.

Hey, it’s close, civilized, a quick flight from the Northeast. They speak English.

But it really is a foreign country.

A nation almost 100 years younger than the U.S., Confederation was in 1867, creating the first four provinces. For all its vaunted socially liberal policies, it’s also a country with its own history of submission and domination – English over French, the 150,000 First Nations, Metis and Inuit children forced for decades to attend brutal residential schools, the unresolved murders of 1,200 indigenous women, prompting the recent allocation of $100 million by Ontario Premier Kathleen Wynne to investigate and address the issue.

While Canada recently welcomed 25,000 Syrian refugees, don’t be too quick to assume there’s an equal welcome for thousands of panicked Americans eager to flee a political scene they find abhorrent.

Why don’t women speak up?

In behavior, blogging, books, business, culture, education, journalism, life, women, work on November 4, 2016 at 12:41 am

By Caitlin Kelly

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Legendary celebrity biographer Kitty Kelley and I at a books festival in Bethesda, Maryland, where we were both speakers. Legendary for her ferocious biographies, she was so much fun!

Fascinating, depressing, unsurprising read in The New York Times this week:

Women’s voices are often missing and discounted in public affairs, even when they have seats at the tables of power. They speak less, make fewer motions and are more often subject to negative interruptions. Similar patterns prevail online.

If they feel at a disadvantage speaking as women, it’s because they are. In settings as varied as school boards, Vermont town meetings, community meetings in rural Indian villages and online news sites worldwide, researchers have quantified how women’s voices are underrepresented.

Women take up just a quarter to a third of discussion time where policy is discussed and decisions made, except when they are in the majority.

As someone — clearly! — unafraid to speak up publicly, whether in a blog post, letter to the editor, (with my letters published in the Times and in Newsweek), essays or op-eds — I’m not someone scared of being heard.

But so many women are!

I was raised this way, and many girls aren’t: I attended a single-sex school ages 8 to 13 and single-sex camps ages 8 to 16, where women led and their competence simply assumed as normal and expected.

I was raised by my father after I turned 14, and he never discouraged me from speaking out, (even if he should have!)

If you’ve ever attended a town meeting or a conference or a public panel discussion, especially when there is a microphone one must speak into, where you’re being recorded on video and audio, it’s an intimidating moment to speak out loud in front of strangers.

They might laugh. They might jeer. They might boo.

Or — they might listen attentively.

I see a similar pattern, and one that disturbs me, everywhere. If you read Twitter, and comments during Twitterchats; if you read letters to the editor in print; if you read on-line comments, you, too, will have noticed the paucity of women’s voices and opinions.

Only one woman’s name stands out as being an extremely vocal letter-writer to the Times, a professor at Brown named Felicia Nimue Ackerman. I don’t know her, but I’ve seen her published comments many, many times.

In one of the many writing classes I’ve taught, I urged my students to start writing letters to the editor, to add more female voices to the overwhelmingly male cacophony. I was thrilled to see one of their letters recently in The Economist.

A random survey this week showed three letters to the October 31 issue of the New Yorker (all women); 11 letters to the Financial Times (no women!); nine letters to the FT (one woman) and eight letters to the FT (no women’s name I recognized; couldn’t tell the gender of three of them.)

Our voices need to be heard!

We vote. We pay taxes. We employ millions of workers. We serve our country in the police force, fire houses and the military.

Why don’t more women speak up?

Frustration at being ignored, talked over or consistently interrupted by men. Responding can make us look bitchy, when it’s they who are being rude.

— Lack of practice: the less often you speak out, the more scary it seems.

— Lack of time. Too busy working/commuting/caring for others’ needs.

— Lack of interest in the subject at hand.

— Lack of self-confidence. “Who’d want to hear my voice anyway?”

— Fear of being trolled, getting rape or death threats. That has happened to women online, certainly.

— Fear of looking stupid or uninformed.

— Fear of saying the “wrong thing”, whatever that is.

— Fear of losing professional status, especially in a male-dominated industry or field. 

From Guts, a Canadian feminist magazine, written by a woman who fought against workplace bullying:

The suspicion, paranoia, anger and even hatred that was evident in my situation shows the disdain with which women are treated in many workplaces, where women are not encouraged to speak up and confront harassment for fear of further abuse by co-workers, unions and employers.

Any employer or union which claims to want a respectful workplace for all should be concerned about the fact that women are afraid to speak out about harassment and discrimination. Employers and unions should make real efforts towards making the workplace safer for women. This involves diversity training geared towards understanding women and women’s concerns about working within a male-dominated workplace. It also involves a commitment to making fair treatment and respect towards women the norm, rather than an exception to the rule. Employers and unions must support women who come forward and openly report harassment, and encourage others to do the same.

Until this happens, of course, you will be told you are “crazy” for coming forward, for stepping up as a target for retaliation and abuse. However, remaining silent while tolerating abuse will ultimately, really, make you go “crazy”.

 

Do you speak up?

When, where and why?

You gotta have a posse!

In behavior, business, journalism, work on October 26, 2016 at 1:12 pm

By Caitlin Kelly

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THE BREAKFAST CLUB, Judd Nelson, Emilio Estevez, Ally Sheedy, Molly Ringwald, Anthony Michael Hall, 1985. ©Universal Pictures/Courtesy Everett Collection

It started — of course — as a term in medieval Latin; posse meaning power.

Today, it’s a group of people, more commonly, you can turn to for help and aid, people who literally have your back.

In the military, there’s a great expression — “I’ve got your six” — from fighter pilots who had a fellow flyer behind them.

I’ve been working alone from home since 2006, and have done it many times in my career. It can be lonely! It can feel isolating!

There are days when the millions of us working independently think — HELP!

Which is why, more than ever, you gotta have a posse!

They’re not fighter pilots, nor do they wear spurs and Stetsons, but they’re people I like, trust and admire, people I turn to for all sorts of advice — how to find a mortgage broker, what to charge for a seminar, how to wrangle a testy editor two years out of college.

They call me, too. I had a long phone conversation yesterday with a younger colleague as she drove from Alabama to Tennessee. We met earlier this year at a writers’ conference and immediately liked one another, sitting in the bar for hours.

Today I’ll be Skyping with another posse member who lives an ocean away.

I find it, literally, heartening and encouraging to hear how others are doing, helping one another through our inevitable ups and downs. Those of us who work without any safety net, (unemployment insurance, paid sick days or paid vacation days, a company-matched retirement plan), really need one another’s wisdom and insights.

 

My posse — and I as one of theirs — is global, thanks to social media.

 

But the essential elements remain timeless. You only want people you trust absolutely, who are discreet and smart. They can be decades younger or older. They can, (and often should), be someone from a very different background or industry.

Fresh eyes. Fresh insights.

When you don’t work in an office or belong to an organization, with coworkers, managers, HR and set policies, (no matter how frustrating they can be sometimes), figuring it out is all up to you.

 

When you work independently, you’re the cook, janitor, CIO, CFO, CMO and CEO, switching roles constantly.

 

When you work alone, it’s even more essential to know what’s going on in your industry — how to read (and alter!) a lousy contract, how to negotiate rates, what others are being paid, which deadbeat clients to avoid.

Much is being written about the “gig economy” (a phrase that makes me crazy every time I read it) — but very little about how difficult it is to do everything by yourself.

Sometimes you just need a smart, tough brain to bang up against, to test out a theory or see if you’re really brilliant this time, or heading off a potential cliff.

I enjoy my autonomy but there’s still a lot I don’t know and a lot I can help my peers with.

Do you have a posse?

Does it help?

What we survive, but rarely discuss

In behavior, Crime, education, Health, immigration, journalism, life, news, women on October 18, 2016 at 1:24 am

By Caitlin Kelly

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Comfort in a box…

We all survive something:

An abusive parent, relative, teacher or partner.

Your parents’ bitter divorce.

Estrangement.

Mental illness, yours and/or others’.

Chronic illness.

War.

Natural disasters.

Un(der)employment.

Poverty.

Racism.

Sexual assault.

I’ve gotten through seven of these.

It’s a wonder, really, that so many of us are able to survive, even thrive!

As an undergraduate student at University of Toronto I studied Spanish and, for a while, volunteered to do interpreting work with Chilean refugees who came to Toronto fleeing the repression, abduction and torture of the regime of former dictator Augusto Pinochet.

As some of you know, it’s exhausting to confide your worst moments ever to a total stranger, to relive them over and over to prove how much you’ve suffered. For a man of Latino heritage, having to do so to a young Canadian girl, me, must have been so difficult.

I won’t share here what they told me, but it was terrifying and I will never forget it, no matter how much I’d like to.

I later wrote a book that focused on gun  violence by and against women, in some measure, and it left me with secondary trauma. In both instances, the stories were essential for the larger world to understand what people face, and surmount.

One of the challenges of surviving…just about anything…is when you carry shame, self-doubt and humiliation around that which you suffered and surmounted.

Here’s a powerful essay (from a site I’ve also written for), Rewire:

I vividly recall my first protest. Various organizations and individuals came together in outrage over a subpar sentencing recommendation for a convicted rapist. Armed with a sign demanding our justice system take rape seriously, I marched in front of the court alongside veteran activists, and every time I tried to join in the chants (“If you do the crime, you must do the time!”), I choked up.

That lump in my throat wasn’t borne out of sadness, but from an overwhelming feeling of togetherness and pride. I was incredibly proud to be part of a movement that dedicated itself to protecting and promoting women’s rights, one that fearlessly advocated for sexual assault victims.

Feeling of awe aside, I remained unconvinced of what end result, if any, our action would have that day. As it turns out, our protest and an online petition made a difference; the judge handed down the maximum sentence.

That triumph—my first real taste of feminist activism—taught me a powerful lesson I’ll never forget: that speaking up can make a tangible difference. And not just in one’s own healing journey, but in the lives of others. I loved playing a part, no matter how small, in that process.

It’s a perpetual dilemma when, if and how much to reveal to someone new to you, to peel back the onion and trust them with something deeply difficult.

I had two friends who were abused as young women, one by a relative, who took many years to finally share that with me. One always wore layers and layers of clothing and scarves, and I wondered why.

Then I knew and understood.

Only when I took the chance, here, and blogged about dealing with my mother’s mental illness did another person who reads Broadside open up about her own experiences with it, sparking a deeper intimacy and growing friendship as a result of taking that risk.

I’m now reading a small, slim book by a man who knows a great deal about survival — Sebastian Junger. The book is Tribe, and he examines the social dislocation so many of us now feel in an era of constant “connection” but often very shallow links to others.

What he focuses on is how we all float around, working, marrying, (or not), having children (or not), but how some of us long, very deeply, for a profound sense of belonging.

He writes of a young woman who lived through the war in Bosnia and who misses the powerful camaraderie it produced then.

Junger’s book talks about how a true tribe requires some sort of initiation, and a very deep sense of shared values.

For decades, journalism,  has been the tribe I’ve been proud to join and belong to.

No matter how much some people viciously deride “the media” and call us “presstitutes” I’m still happy this has been my choice.

How “news” happens: my latest NYT piece

In behavior, blogging, books, culture, journalism, life, Media, urban life on October 8, 2016 at 3:25 pm

By Caitlin Kelly

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The New York Times newsroom…since 1990, I’ve written more than 100 stories for them

You pick up the newspaper, or a magazine, or you may just scan something on your phone.

No matter what the story is, it came from somewhere!

 

Some come from writers’ own observations, (like my New York Times’ piece on turbulence, which I pitched after noticing reports of three scary in-flight events in fairly quick succession, and knowing that many other travelers, like me, loathe turbulence.)

Some are suggested by a writer’s sources or family or friends.

It can be something we overheard or saw.

Then there’s every reporter’s dream (and one that happened to me when I was a reporter at the Globe & Mail) — getting a confidential document sent to you in a brown envelope.

That’s how The New York Times got wind of Trump’s federal income tax shenanigans, as reporter Susanne Craig described:

Friday, Sept. 23, was different.

I walked to my mailbox and spotted a manila envelope, postmarked New York, NY, with a return address of The Trump Organization. My heart skipped a beat.

I have been on the hunt for Donald J. Trump’s tax returns. Mr. Trump, the Republican presidential nominee, has broken with decades-long tradition and refused to make his returns public. I have written extensively about his finances, but like almost every other reporter, I was eager to see his actual returns.

The envelope looked legitimate. I opened it, anxiously, and was astonished.

Inside were what appeared to be pages from Mr. Trump’s 1995 tax records, containing detailed figures that revealed his tax strategies.

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One of my first national magazine stories…I entered an animal testing lab. Grim and gruesome. But it was part of my job as a reporter

What makes something a “story”?

— it’s new

— it’s making a ton of money for someone

— it’s the first time this event has ever happened

— it’s affecting thousands, if not millions, of people (often voters)

— wealthy/powerful people (aka “celebrities”) are doing it

— it’s happened near the story’s audience

I’ve spent weeks on this new New York Times Arts & Leisure story, told to me last spring by  an editor I’ve known for many years and have written for, about someone she knows.

It’s a profile of Jennifer Diaz, a young New York woman whose promotion after 15 years’ hard physical labor (and calm demeanor!) helped her make stage management history:

Now, at 34, she has made history, becoming the first female head carpenter of Local 1 of the International Alliance of Theatrical Stage Employees. The local’s 3,351 members work in spaces from the Met to Carnegie Hall, at Radio City Music Hall and Madison Square Garden, and in every Broadway theater — including the Walter Kerr, which is where she was one morning in September, overseeing the load-in for the musical “Falsettos.”

With a head of thick dark curls and a ready smile, Ms. Diaz is a self-described tomboy, a blend of low-key authority and quiet confidence. “My name has a lot of clout in this business,” she said. “I have people on my side and in my pocket I can turn to.”

She works in a short-sleeve shirt, shorts and sturdy sneakers, a delicate silver necklace barely visible. Married to a fellow Local 1 stagehand, she sports a tattooed wedding ring in place of a traditional metal band, the palm-side of her ring finger worn clean from years of ungloved manual labor.

My former editor messaged me on Facebook to tell me about her, and I started sending emails and making calls.

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Key to this piece? Serendipity!

I met two total strangers who helped me understand this industry, one of whom gave me an essential source.

In New York City, a city of 8.4 million.

The odds I would meet two people I needed most exactly when I needed them most?

The first guy sat beside me in the 3-chair hair salon I go to in the West Village. The other was a guy who sat beside me while eating lunch on Arthur Avenue in the Bronx; working in the same industry I was covering, he gave me the phone number of someone I would never have found on my own.

It was a real pleasure to meet Jen and to get a glimpse of backstage life.

I’ll never see a Broadway show quite the same way again!

Do you prefer journalism or “content”?

In business, culture, journalism, Media, news, politics on October 4, 2016 at 12:19 am

By Caitlin Kelly

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Ooooooh, content! Aka books.

 

Good old English.

Content, with the emphasis on the second syllable, is what I used to be to work in journalism.

See also: happy, pleased, satisfied.

Today it’s about content — i.e. kawhn-tent — with the emphasis on the first syllable.

This is where I thump my cane and start shouting “Kids, get off my lawn!”

Or some similar shriek of frustration.

Truth is, of course I’m a “content provider”, in that I write words on demand to specific lengths that I sell to others for their use.

I guess it’s a nice little catch-all. Sadly, though, there’s nothing in that phrase to connote, oh you know, history, ethics, values, quality.

It’s like calling the sun a “light provider” or the ocean a “fish (and many other creatures) provider,” reducing what journalists once offered to a pile ‘o words, delivered as fast and cheaply as humanly possible.

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My story in July 2014 Cosmopolitan (U.S. edition)

I can, after decades in this field, legitimately call myself a journalist, author, writer – having worked as a staff reporter and feature writer for three major daily newspapers and on staff for several national magazines as an editor.

That, plus hundreds of freelance pieces.

But the irony of an industry in disruption is that there are now many more people working in public relations — trying to sell stuff — than there are journalists. I get pitches every single day for things I couldn’t care less about from people who clearly couldn’t care less that they’re wasting my time deleting them.

Here’s a post about the rise of “content marketing”:

Content marketing is currently “in,” and brands are finding it’s surprisingly difficult to create compelling content that actually draws in readers. So they’re opening their pocketbooks and are willing to pay for content creation, and if you’re well-positioned with some decent writing credits, you’ll find that there’s plenty of work to go around. There are several freelancer job sites popping up where brands can advertise for these positions.

Unless you’ve been living under a rock, you’ve likely noticed the news industry has struggled in recent years. Newspapers and magazines have endured thousands of layoffs and freelancers have found, in addition to facing shrinking budgets, news organizations are paying significantly less for digital stories compared to what they paid for print.

And a cheerful piece about why journalism students don’t even want to consider a job doing what the job used to mean — actual reporting.

I have several friends who teach journalism, both undergrad and graduate level, and find a scary trend — students who sit at their desks, Google and think that’s journalism. My friends have to shove them out of the building to actually look at stuff and talk to strangers, some of whom are intimidating as hell and two to three times their age.

Yes, really!

It could be funny, perhaps, if all those PR people weren’t being paid to make everything look and sound shiny.

It could be funny if the people being hired to pump this stuff out weren’t really young and utterly inexperienced, like the editor who sent me an email I literally could not understand.

This is the person being paid to edit me, two years after leaving college.

 

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Did you read my coverage of the Paris Unity March? I blogged it here. That’s journalism

Which is why places like ProPublica, (where another friend is still doing dangerous and complex international reporting work), and The Washington Post are needed more than ever — if you haven’t been reading David Farenthold’s reporting on Donald Trump’s many misuses of his charity, you need to do so before the Presidential election.

Journalists get paid, (less and less and less), to tell real stories about real people — about crime and poverty and graft and corruption and politics and the environment. The stories are often dark and depressing and often crazy-complicated and have multiple furious gatekeepers insisting: “There’s no story here!”

Which always means there’s a hell of a story to be told — if there’s a place to publish it and someone to pay us to do that.

 

Are you content being offered a steady diet of content?

 

 

 

 

My NYC writing life — update

In journalism on August 25, 2016 at 3:41 pm

By Caitlin Kelly

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As many of you know, I earn my living writing journalism for places like The New York Times, Quartz, Reuters Money and many others. My most recent quick hit was about a new luxury hotel in Mexico for a design trade magazine.

In June, I participated in a National Press Foundation fellowship on retirement, and its many challenges: physical, financial, emotional. We had 19 (!) speakers in three days, so I’m still processing it all.

I’m a generalist, and write about almost everything, (not science, tech, parenting, beauty.)

If you need help with a writing or editing project or can refer me to someone who does, let me know!

I’ve also worked with the Consulate General of Canada, the New York School of Interior Design and WaterAid America to craft their messages.

This week has been crazy; for a story, I spent a day in Manhattan visiting the new Westfield mall next to the 9/11 memorial, interviewing a few shoppers — including, in French, a couple visiting from Brittany.

I hadn’t been down there since 9/11 and I deliberately avoided even looking at the memorial. I know some tourists love it, but the memories are, even, 15 years later, too painful and weird to re-live.

Using  a cane right now for balance, (my right knee has bad arthritis), slowed me way down but I hopped a city bus and headed back uptown to 48th Street to meet and interview a young woman for a Times piece.

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The range of shawls, sweaters, caps — in the most gorgeous colors! These are shawls in Avoca, a Dublin shop

My latest venture is a retail/shopping blog at Forbes, which pays a small monthly stipend (welcome to digital journalism) — plus payment for each view.

I hope some of you will make the trip over to check it out and, if you like it, Facebook and tweet it.

I’ll be writing five posts a month.

A reminder that I also teach and coach fellow bloggers and writers, and have done so with people worldwide, from Singapore to New Zealand to Germany to Maryland, often via Skype.

I charge $225/hour, (payable though PayPal), with a one-hour minimum and my time and skills are yours; you can ask me for whatever help you need: reading a pitch, reading a story draft, advice on blogging, how to sell a non-fiction book…been there, done that!

I also offer specific, highly-focused webinars, $150 for 90 minutes. scheduled at your convenience and done one-on-one via Skype, phone or in person.

I’m the winner of a National Magazine Award for a personal essay about my divorce and have written two books of national reporting and analysis published by major New York houses.

A former reporter for three major dailies, I can also help you figure out where and how to dig up information or conduct a useful, incisive interview. Let alone how to write more, better and faster!

I know this writing game inside out, from negotiating fees to wrangling (whew!) PR people determined to control every single word.

 

Thanks for reading, commenting — and returning to Broadside!

Those #firstsevenjobs — yours?

In behavior, business, journalism, life, Money, work on August 18, 2016 at 12:20 pm

By Caitlin Kelly

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Off on the train, hi-ho…

 

A little late to this party, but those of you on Twitter might have seen this popular hashtag, where people share their first seven jobs.

It’s been really interesting to see all the odd and unlikely things people do to earn money…tank driver, fishmonger, clown, pipeline surveyor, funeral musician.

It was also interesting to see how many of the jobs were fairly low-level/low-wage until people hit a well-paid professional career, and it seemed like a longer, slower trajectory for the Americans who tweeted, maybe because so many go on to graduate school, maybe because some just didn’t need — or couldn’t get — a better position sooner.

 

Here are the first seven ways I tried to make money, (and you’ll quickly see a pattern!):

 

  • Made and sold home-made bead necklaces on a street corner in a chi-chi shopping area of Toronto. I was 12.
  • Made and sold home-made envelopes (magazine pages, with an address label). I was 15.
  • Lifeguard at various Toronto swimming pools, public and private. Ages 15 to 18.
  • Waitress (very briefly!)
  • Busgirl (even worse)
  • Sold my photos on the street. Age 19
  • Sold my articles to national magazines and newspaper. Age 19.

 

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One of my first national magazine stories…I entered an animal testing lab. Grim and gruesome. But it was part of my job as a reporter

 

I soon learned that:

 

  • I like to sell
  • I like to talking to strangers
  • I’m not scared of selling or of speaking to strangers
  • I like seeing how people respond to my creativity
  • I like it even more when they pay me for it!
  • Lifeguarding is really, really, really, boring — until or unless (which never happened) someone is in serious trouble
  • Waitressing and bussing tables demands huge physical stamina, patience and a shit-ton of emotional labor
  • I prefer being paid to challenge and question authority (journalism) than kow-towing to bosses and customers (service work)

 

The world of work can appear terrifying, impenetrable, overwhelming. No matter how hard you work or whatever degree(s) you earn or your stellar marks/GPA, you can still hit a wall, or many.

There are many people out there insisting you follow your passion, without regard to — you know, money.

Just because you like making cupcakes/walking your dog/playing the banjo doesn’t mean you can earn a decent living from it.

The challenge for everyone, from first job to last, is finding steady work we enjoy, (at least much of the time), and that uses our skills and emotional intelligence.

Working for income is such a potent blend of drive, determination, talent, sheer get-this-shit-done-now, emotional labor, (i.e. sucking up, being nice to people even when — especially when — you’re being badly paid and treated like crap, as in retail and foodservice), management draaaaaaamas, finding smart/kind (if you’re lucky) co-workers, bosses and clients…

A job can look perfect on paper and then you start and….ohhhhh, shit…It’s not.

Or, yay! It really is.

I’ve spent much of my career as a journalist working freelance, i.e. without any paid sick days or paid vacation, without a boss or co-workers or raises or promotions or bonuses or commission. Whatever I earn has to come through my efforts and skills, and, when it works, the generosity of my networks who refer me on to their contacts.

Some years have been terrific, others much less so.

I do enjoy working in/with/on a team, as one does in a newsroom or magazine. I enjoy, and I miss, the camaraderie and the mix of smarts and energy.

But I also treasure autonomy, being able to plan and manage my own time, (and time off — Americans with staff jobs are terrified to ask for or use their skimpy vacation days) –and to pick and choose work that makes sense to me, intellectually if not always financially.

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My second book, published in 2011

I’ve had three well-paid staff jobs at major daily newspapers, in Toronto at the Globe and Mail, (Canada’s best), the Montreal Gazette and the New York Daily News.

I loved the first, enjoyed aspects of the second and barely survived the third; daily American newspapers, now struggling mightily and shedding staff like autumn leaves, are highly specific cultures, some welcoming, some less so.

I’ve also worked as a senior editor and editor in chief of a few magazines, work I enjoyed less, as it was totally desk-bound.

 

What were some of your first jobs — and what did they teach you?